Terrible experience
Terrible experience. Ordered on 12th February. Emailed them several times with no reply so after 2 weeks of trying raised a dispute with my bank. Only then did I get an email to say my box was on its way. Told them I no longer require it and funnily enough no reply. An awful company to deal with. No clear information. Customer service is non existent and if you want to actually receive something you pay not an insignificant amount for then DO NOT SHOP HERE. Terrier terrible terrible.
Lindsay
never received my order but got charged for it anyways
I ordered the box in May and got charged for it but as of July I have not received it. I contacted them through the contact form on their webpage and did not receive a response nor acknowledgedment. I never got my money back either.
Laura Baez
I have emailed about mystery box and no…
I have emailed about mystery box and no response no email saying it's been sent either so I dont know what's going on
Amber Leigh Vandepeer
I waited for over a month to get my…
I waited for over a month to get my cats cat cave. It finally came and it was smashed and not able to reform its original shape. Why in the world would you ship something like this that has the possibility of being smashed like mine was and not ship it in a box. Don't waste your money buying this.
Linda Covington
friendly and great quality
The customer service is so friendly and my cat Gabby loves her catnip toy. Always great quality products and a joy to receive.
Kirsten Ball
Purrfect gift for yourself or a loved one
Cattitude Box is the purrfect gift for yourself and your cat(s). We have recently gone from three cats to four cats and decided to upgrade to a “multi cat box” which we love!
Charlotte
Hard to get a refund/response
Catitude cozy cave was not loved by our cats and contact the company repeatedly for a refund. Only response was to suggest adding toys or catnip and after that was unsuccessful, we have had no response to our refund requests.
Worcester Court
Cattitude Refillable Catnip Toys
Mogs Rosie, Izzy & Ollie have been testing out the new "Catitude" catnip toy from Cattitude Box this month 😃Firstly, I need to say that the toy got the kickable seal of approval from all three 😁Izzy was first to try out the Cattitude Cat and judging by how much face rubbing, kicking and rolling around she did, I think she was very pleased with it 😻It's a super cute toy, well made from good, strong felt, nicely finished, and has a wee pouch on the back to put extra nip as required 😁Thanks to our subscription, we now have a selection of these Catitude Box handmade toys, including the "Battitude Bat" and "Beekind Bee". They are all made to the same high standard, and enjoyed by the three mogs 😻Huge thanks to The Cattitude team for letting us be part of their review group for this new toy 😊
Tina W
My cat loved her Cattitude toy
My cat loved her Cattitude toy. Great customer service !
Elloise birch
My cat loved her free cattitude catnip…
My cat loved her free cattitude catnip toy , as soon as she went near it she was all over it fussing it and playing with it
Deborah
Gorgeous little catnip toy
Gorgeous little catnip toy received with love for my fur babies. My little boy Blue went crazy over it, kicking it and throwing it around the room and spent 10 minutes just licking it. He certainly approves. The customer service of the team at Cattitude is professional and friendly. I'd recommend them. Our furry friends deserve a few nice treats.
J&R Mulholland
Cattitude refillable toy
Our cats Ellie, Theo and Lily were lucky to receive a cattitude refillable toy . They loved it Ellie played with it first but Theo grabbed it off her! It seems to be a hit with them all taking turns to play with it It’s a safe and sturdy toy which from an human point of view is important when leaving them to play .
Denise
Refillable cat toy
We have recently received a catnip refillable toy from cattitude and I gotta say it’s so cute and well made. The people at cattitude are also so nice from some brief interactions we had with them. Thank you!
georg
refillable catnip toy
We received our refillable catnip toy today and we are so impressed! My cat knew what was in the parcel as soon as I got it which is testament to the quality of the catnip inside. Beautifully made and a wonderful business. Thank you!
Gem
Lovely company
Lovely company and owner, with fast and friendly communication. We are over the moon with our cute kitty toy we received. Can't wait to get a new box in the future. Thank you 🐾
Louise
Cat Toy
We just received our little cat toy, I got it out and my cats gave it a good sniff and wanted to play with it. Lovely material and cats enjoy it! Thank you!
Megan Louise Platten
New owner, great service!
I was reluctant to subscribe to the cattitude box again after the previous owner let me down, I was contacted by Vikki - new owner - and she offered me a welcome back deal. I was so happy with Vikki's determination to rebuild the business and make things right with previous customers. I can highly recommend coming back, if you've unsubscribed and joining now if you are a new customer. You and your kitties will be as happy as we are! Thank you so much, Vikki.
Kelly Willett
Great customer service
Bought a box for my cat Luna and it was great. Good variety of toys / cat lover things. The customer service is great (I have dealt with Vikki) and she’s always been on top with replies & answers questions quickly. Thanks, will be ordering again x
Emily Lewry-Dawson
Much better with the new owners!
I had some issues with my order before and the customer service wasn’t great but my 2 little kitties love them. Got to give a big shout out to vikki, she was so helpful. I dont usually write reviews but I want to thank you
Natalie Welham
the new owner is absolutely amazing!
the new owner is absolutely amazing! such good customer service and great value for money. since it’s been taken over you can really see a difference
georgia d
