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Homeway

1.07 reviews
Last reviewed: Apr 18, 2024

Do you agree with Homeway's TrustScore? Voice your opinion today and hear what 7 customers have already said.

homeway.co.ukMember since Mar 2026

Homeway is an online company. Based on 7 reviews on TrustPlane, it has an average rating of 1.0 out of 5 stars. Last reviewed April 18, 2024.

Customer Reviews

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7 reviews

These people really take from those who…

These people really take from those who really want to buy a home. They already manage to make so much off the deposit and then the rent as well. But they don’t even inspect these homes properly. The Bridgeton city had to show me why I could haven’t have an occupancy permit. The whole time two permits in the home haven’t been done plumbing and electrical.Then the project manager quits leaving me trying to trust them enough to catch up while the city is telling my family I’m going to have to move out. So you get scared to pay the amount bc Bridgeton the city is saying the Saint Louis county is who is requesting it. No email from the lawyer back about the permits although they said they can’t have contact I have to speak to the lawyer. Although the lawyer and the customer service line for the landlord is a joke they transfer you no one calls back then boom an eviction is on your door for 6 days although tendants shouldn’t have been in it I had to argue for 7 months just for the first inspection and Bridgeton made my family leave for a week until they scheduled I had to get a lawyer now never had any issues rented for 9 yrs my previous home this is a damn nightmare to say the least

Meaghan Conway
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Avoid at all costs

This company is only interested in profit and takes no ownership ir responsibility for your booking whatsoever. If the properry owner's policy is 'no refunds' then you won't get your money back no matter the circumstances. We had to cancel due to COVID-19 and even our bank couldn't help. Avoid at all costs.

S
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Unrealiable website and property owners

Tried to book a property with 3 different owners and the requirements stated in the website are totally different from those instructed by the owners. Properties that were booked were shown as available which is quite misleading when you are searching for a holiday trip. Owners which advertise their propeties as pet friendly, as soon as you tell them you will bring a pet they find excuses to prevent you from booking the property or claiming that properties are unavailable although the website shown them as available. Such a waste of time!! I only then realised what a scam this website and properties’ owners are. I prefer to book through booking.com which has been very reliable all these years.

Christina Charalambous
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WILL NOT RENT FROM HOMEAWAY EVER AGAIN

WILL NOT RENT FROM HOMEAWAY EVER AGAIN! Rented a place from Monopoly Properties in New Orleans - these owners refused to refund the money for our $2,000 plus stay that was scheduled in early April 2020 - when COVID-19 quarantine orders made it unsafe to travel. AIRBNB offered refunds no questions asked. Homeaway and VRBO "encouraged" owners to refund, but leave renters no recourse if those owners refuse (which they did). DO NOT RENT FROM MONOPOLY PROPERTIES in New Orleans! Not only did they refuse to refund our money or allow us credit to apply at a different date, they refused to respond to any messages or phone calls. Super unethical during a global pandemic.

Julie Amato
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I booked 4 times, 4 bad experiences

I booked 4 times, out of that 3 times were canceled from the owner and when I contact the service they say the owner has not reimbursed yet but finds it normal. The fourth time I cancel within the free cancellation policy and lose 500 euros as the owner "forgot" to cancel. Go away, shame on Expedia the new owner.

Reglisse
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Seriously..

Seriously... this is poor service (understated) .No response from owner. No response from home away.. as everyone seemed to be away. No follow upNo validationNo checks... it's a broker that has no skin in the game..i.e. it's you and the owner who have all the risk.. If you want to do this.. look at vero or home from home not these cowboys.. who are a broker on true sense..just want fee.. no work

Kieran Doorley
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Fake/False reviews 200 positive in 2 days ????????

Please note that this company had a 1 star rating and around 700 reviews 2 days ago.Today it's heading for over 900 reviews and it's a got 2 stars already.A lot of these reviews are single line and are from guests only.Trustpilot can no longer be trusted, it has so far ignored this blatant attack on it's site and credibility.Exgreedia wins and the corpoRATS celebrate at the expense of small business.This is a terrible terrible company. Interested in only profit. They scam owners and guests alike with service charges and credit card fees subscription costs all in the name of protecting us. In the small print the only thing that's protected is THEM

Jane
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According to TrustPlane, Homeway has a 1.0/5 rating based on 7 verified reviews as of April 2026. Source: trustplane.app/company/homeway-co-uk