Awesome
I was helped by Melissa, she did a great job and knew exactly what couches I should be looking at for my small apartment! I will definitely be visiting again in the future if I need any more furniture!
Michelle
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Bob's Discount Furniture
4.250 reviews
Last reviewed: Mar 4, 2026Do you agree with Bob's Discount Furniture's TrustScore? Voice your opinion today and hear what 9,012 customers have already said.
mybobs.comMember since Mar 2026
Bob's Discount Furniture is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed March 4, 2026.
Customer Reviews
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50 reviews
Sophal is the best
Sophal is the best
Ju
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Marc helped us out by answering any…
Marc helped us out by answering any questions we had during our first visit. He didn’t push us to make any immediate decisions. We returned 2 days later and he helped us make a final decision by answering any additional questions, explaining the delivery process, explaining what’s included in the protection package, and even helped us with measurements. He went above and beyond to make sure we understood everything. We’ve gotten furniture at Bob’s before and will definitely go back for future purchases.
Aida B
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I stopped by their outlet store for the…
I stopped by their outlet store for the first time and was so impressed! The staff were incredibly kind and really knew their stuff. I found exactly what I was looking for—and it was all reasonably priced. Will definitely be back!
Thea Marshall
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Customer service
Went in to look at the deals they have in the back, the team was super helpful with information and our shopping experience. We will purchase our items here for our new home.
Adrianna Berumen
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My tech Luis who delivered my couch and…
My tech Luis who delivered my couch and set it up did a fantastic job!!! Very thorough and professional
Tonya Obeso
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Great first experience
John was very patient, not pushy at all but helped us find exactly what we wanted. We had been to 5 different stores that day. Knowledgeable about options, items specifics, and products. I would definitely recommend working with John.
Aiyana
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Genuinely knew what I wanted
My sales consultant Tiffany treated me promptly genuine young lady. I told her what I was looking forAnd she showed me the sofa lounge set I bought fast and professional service my kudos.
Consumer
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Big Sean was our sales guy very…
Big Sean was our sales guy very professional and helpfull we love our couch!
Kelly
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Taofiq was very helpful as soon as we…
Taofiq was very helpful as soon as we walked in. He was not pushy at all. Very knowledgeable of the furniture we were looking at. He was very nice and made us feel comfortable about our purchase.
Jim
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UNPROFESSIONAL
I WILL NEVER EVER PURCHASE ANYTHING FROM BOBS DISCOUNT FURNITURE VERY UNPROFESSIONAL DELIVERY SERVICE. CUSTOMER SERVICE WAS HORRIBLE ON EVERY LEVEL THEY DONT CARE ABOUT THEIR CUSTOMERS
Lynette James
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Tamika was the best!
Tamika was the best! She was so helpful and informative, and really took the time and care to help us find our perfect couch!
Kelly
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The sales people and management lie to…
The sales people and management lie to make a sale I purchased a sectional and it was missing one piece. They promised me it was coming in three days. I specifically asked the managers if I would 100% have it because otherwise I couldn’t buy the couch I needed a full couch as soon as possible in my home for something I was hosting just as I had predicted the piece never came. We’re going on two months or maybe even three months I’ve lost track of time and I’m missing a part of my couch and today they came with the wrong piece and no one has bothered to call me or anything and they took all my money. I wouldn’t use them for shit now and I will be getting a lawyer involved if they don’t take this couch back because obviously they can’t give me the piece that I need.
Leyna Albertina
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Horrible company
Horrible company, total rip off. They steal your money and don’t care about customers. They sold me a piece of furniture with a warranty they said would cover it. Now that it’s broken (shocker), they’re saying it’s not covered and there’s nothing I can do about it now. Avoid this company at all costs!
Bradley A Kelley
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Great customer service
Amanda was extremely helpful when I came in to purchase my couch. She was friendly, knowledgeable, and made the process smooth and easy. Great customer service from start to finish.
Mike
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Shopping for living furniture
I had a great time shopping looking for living room furniture.The sales specialist Stephy was very helpful with our selection. She listened to our concerns when picking out the right furniture for us. She gave us the breakdown of our selection, price and showed us multiple configurations of the setup .She told us about Bobs financing which took minutes and we were approved. Checkout was quick. I would recommend this store to family and friends.
Giovanna Polizzi
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Sales associate was very patient and helpful.
Hi - my buying experience was really smooth. Naaraliz was my sales associate - she was especially patient and answered all of my questions. I am looking forward to having a new sofa!
Steve
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Staff was attentive enough and gave me…
Staff was attentive enough and gave me enough space
Darren
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They have good products with better…
They have good products with better price compared to others.
User
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It was a very good experience
It was a very good experience
CJ
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Cite this page
According to TrustPlane, Bob's Discount Furniture has a 4.2/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/mybobs-com