Complete crap
Complete crap
customer
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Records Finder
4.050 reviews
Last reviewed: Feb 28, 2026Do you agree with Records Finder's TrustScore? Voice your opinion today and hear what 2,145 customers have already said.
recordsfinder.comMember since Feb 2026
Records Finder is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.0 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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50 reviews
misleading, did not provide info
completely misleading in what info they will give you, I needed ownership information for a vehicle and they did not provide it.... do not use this service, it is a complete waste of money.
Floyd
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The customer service representative was…
The customer service representative was extremely helpful and polite As a senior citizen, I appreciated her kindness greatly
Nathaniel Mcclarin
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It doesn't show what the damages where…
It doesn't show what the damages where in the accident, but I do like the information that it does give you about the car
Belinda Bell
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Refund
I work with a lady. she was able to give me a refund after I didn’t know I signed up for a seven day trial. She did her best and accomplished this for me. Thank you.
Tiffani Vincent
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Best service ever!
The rep i spoke with was very understanding, professional, and courteous.
Daric Washington
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Good customer service!
He was very nice and tried his best to help me and he did.
Anonymous
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I used the service out of curiosity and…
I used the service out of curiosity and found it very good; I found several lost friends. But I stopped using the service and forgot to cancel. It was my fault, but I'm 67 years old. I wrote "customer server" and today, October 2, 2026, I checked my account and they refunded me in full for the three months I didn't use it. Thank you very much.
Santiago Oliva
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Just for me
The rep understood my situation and canceled my order.
STEPHANIE WATKINS
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I purchased a search for $2.99 and…
I purchased a search for $2.99 and wasn’t aware it included an automatic subscription. After noticing the unexpected $24.99 charge, I contacted customer service. They responded promptly, explained the charge, and refunded the amount, which I appreciated. The service itself works as advertised, and clearer upfront communication about subscriptions would make it even better.
customer
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I had concerns that were addressed…
I had concerns that were addressed immediately after I contacted them. Full refund was issued. Nice job with recovery. It's appreciated!👍
Michael
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Received the requested documents very…
Received the requested documents very quickly, but the cost was a lot higher than I expected.
customer
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The Operator was very knowledgeable and…
The Operator was very knowledgeable and courteous.
Robert Ellison
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Joy my Representative was great!!
Joy, the representative was patient, helpful, very polite and resourceful. I was upset about the sudden charge to my bank account that I wasn’t aware of that caused me to have negative balance. Thankfully she reviewed my information, explained to me what could’ve caused the charge but she quickly was able to refund my account. Preventing me from being charged an overdraft fee on my bank account. Having people like her in the company is a great benefit it makes the company seem understanding and helpful. Thank you Joy for all your help.
Maria Brooks
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Very efficient.
Very efficient.
customer
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quick and easy.
quick and easy.
Namngcnc
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Outstanding Customer Service!
Loved that the info I received for 2.99 was very reasonable as I would have spent a ripoff at 20 dollars elsewhere. Also the company staff were courteous and quick to cancel the subscription that costs more. They did not give me a hard time and all. This is what customer service should be all about- respectful and responsive.
Edna
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Thank you
Thank. Timely service
Richard wesley
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I used recordsfinder but missed the…
I used recordsfinder but missed the deadline to cancel the monthly subscription. The representative worked with me to refund all charges when I explained my particular situation. Thank you.
The Spoke Shop
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The person who helped me ( i forgot her…
The person who helped me ( i forgot her name unfortunately) was soo kind, caring, and helpful!
Martina
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Cite this page
According to TrustPlane, Records Finder has a 4.0/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/recordsfinder-com