Complete Scam!
Complete Scam!! Do not send any money to them! Read the other negative reviews, their story is exactly like mine. Once you complete the application they will call you and send you an "official" report that looks like it came from the Govt. It does not have any trademark identifying class numbers on the report so they try to charge you multiple times even though you may only need one or two classes for your trademark. After researching the trademark classes there was overlap with the what was provided on the report. Trying to charge twice for the same class but since they didn't provide the class numbers you wouldn't know that based on their report. Their game is to push you into buying now and I assume they file for your case number and probably pocket the rest. I realized what was going on and did not move forward. I did not give them any extra money for the classes. It would have been around $3500 if I paid them what they claimed was mandatory so I asked for a refund for my upfront application fee, I told them I would pay for the report but since I didn't use any of the other services I would like a refund for the balance. I was promised a full refund by no less than 5 different people. first it was 3-5 days then it turned into 6-10 days and the last excuse was up to 21 days for the refund. I was emailed a very general document that said the refund was processed but anytime I tried to reply to the email it was blocked. I tried 3 different email addresses. The first week they would answer the phone (but they don't identify their company name) and know exactly who I was and promise the refund had been processed and now it is out of their hands. I was passed to several different "departments" with the same excuse and promised multiple times that someone would call me back with an update, NO ONE called me back. It has now been 21 days and they have blocked my calls and now I cannot get anyone to reply on the chat box on their website. Ignore all the positive reviews , I NEVER write reviews but I felt I needed to warn other people thinking about using this place as an option. Use at your own risk! Last thing- if they see this review they will claim they searched their records and have no evidence of me being a client as their response so you will ignore this review. I have the report and emails from them claiming they would send the refund.
David
Find a reputable trademark service, this isn't one of them!
I chose to cancel their service after being told that the USPTO requires three trademark classes to be filed when registering a trademark. After doing my own research, I learned that this is not a requirement — the number of classes depends on what you actually need to protect. This sales approach felt misleading and pressured me toward unnecessary additional costs.Because of this, I canceled and was told I would receive a refund. That refund never came. Despite follow-ups, the $188 has not been returned, which only added to my frustration.Between the questionable sales practices and the failure to honor a promised refund, I cannot recommend this company. I strongly suggest doing your own research and proceeding with caution before working with them.
Jeffrey Hosek
Complete and total fraud
Complete and total fraud! Charged me to submit trademarks for 5 classes and only paid USPTO for 1 class, then tried to tell me I had to submit a form that couldn't be submitted for over 5 years. Even USPTO advised me they are likely frauds. Don't trust them, don't send them any money.So I searched their IP address, its located in Oregon and has only been in service for 1 year, yet them claim to have filed over 1000 trademarks. Since it takes almost a year that's interesting for them to claim. Had someone call me impersonating a trademark attorney, AKA a name they pulled off a random application. Guy used 2 names, told me to view his linked in which showed he was an attorney but texted me he wasnt an attorney.Most telling information....they don't even have a trademark for their own business!Run as fast as you can!
David Massing
Trademark Chase delivered what they…
Trademark Chase delivered what they promised. The documentation was handled carefully, and questions were answered in detail. I would’ve liked more proactive updates, but the quality of work itself was solid and dependable.
Paul Andrew
Clear guidance without pressure
Trademark Chase made the trademark process feel far less complicated than I expected. Adrian explained each stage clearly and never rushed me into decisions. I appreciated the honest timelines and straightforward communication throughout.
Silvan Pfister
I had a negative experience with…
I had a negative experience with Trademark Chase. I was charged for multiple trademark classes, but official USPTO records show only one class was filed, and all communications were controlled through their email. I recommend extreme caution before using their services.
Ericka Tinajero
TRADEMARKCHASE SCAM
They are just SCAMMARS trying to get your money DONT GIVE THEM YOUR MONEY .They provided false info and false documents oficialy from the USPTO
David Freilech
Summer Filing Took Extra Time
Peak season delays added 3 weeks to the timeline, but the quality never dipped. Just needed better ETAs upfront.
Leo Wong
Proactive Brand Protection
When we launched new products, they filed protections before we asked. That's anticipatory service!
Madison Ross
Complete Trademark Support – Trademark Chase Truly Delivers!
Working with Trademark Chase has been an outstanding experience. They are professional, responsive, and extremely knowledgeable about the entire trademark process. Every step was clear and hassle-free. If you're serious about protecting your brand, Trademark Chase is the partner you can trust.
Gracie Gray
Prevented Future Lawsuits
Their exhaustive search found conflicts we resolved pre-filing. Saved us from six-figure litigation down the road!
Chase Lombard
Franchise Trademark Geniuses
Protected our name, logos, AND signature colors. Most firms miss the color trademarks - these folks nail them!
Jonathan Bates
Shut Down a Competitor in Hours
When a rival tried trademarking something similar, they filed opposition papers before lunch. Aggressive and affective!
Alberto
Highly Skilled Experts
The experts at Trademark Chase know their stuff! They guided me through the entire trademark registration process and handled all the legalities with ease. Fantastic service!
Georgia Wells
Fast and Reliable
Trademark Chase exceeded my expectations with how quickly and efficiently they processed my trademark application. They’re fast, reliable, and incredibly skilled.
Finley Duffy
Affordable and High-Quality Service
I was amazed by how affordable Trademark Chase’s services were without compromising on quality. They delivered top-notch results at a fraction of the cost I expected.
Evan G
Excellent Customer Support
Trademark Chase has the best customer service I’ve experienced in a long time. They answered all my questions patiently and kept me informed throughout the process. Thank you!
Chloe Ross
Saved Me Time and Energy
Registering my trademark felt overwhelming until I found Trademark Chase. They handled everything quickly and efficiently, saving me so much time and energy. I’m so grateful!
Nathan Atkins
Knowledgeable and Trustworthy Team
The team at Trademark Chase is incredibly knowledgeable. They explained the entire process clearly and made me feel confident my brand was in the right hands.
Zara Porter
Effortless Trademark Registration
Trademark Chase took care of all the complexities of trademark registration so I could focus on my business. Their expertise and efficiency are unmatched. Five stars!
Gabriel Bull