Do you agree with CDW's TrustScore? Voice your opinion today and hear what 52 customers have already said.
CDW is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed October 4, 2024.
Got in touch via Messenger with a query about a refund. Was worried this would be a long drawn out process involving phoning up etc. Darryl was able to resolve this within minutes, much to my relief. Genuinely surprised by how good the customer service is compared to other brands.
Quick responses from the customer service. Shella was very helpful with my refund. Thanks again
I got a very fast and very efficient response from customer care and was very appreciative
Contacted customer service regarding a refund. Within 24 hrs I had a prompt email from Rosary who was very apologetic with her response. Credit to your customer service department, outstanding customer service. Thanks again Andrea
Amazing customer service, contacted warehouse through text on a Sunday and received a reply back within 10mins, amazing. Will definitely continue to shop with Warehouse.
Good service, excellent clothing at a value cost. Very happy all round!
Clothes came quickly and well packaged . Zyra was very helpful with my request in a return query .
Karla responded to my query very quickly and reassured me my return is in transit providing me with all the information needed. Very polite too. Just the kind of service I like. :-)
Paula resolved my issue with the missing item
Very helpful via Messenger. Detailed and useful information
Refund processed with no fuss. Items had been lost in transit. Thanks to Wayne for top customer service ⭐️
Great customer service by Ivy & Greziel
The team were great at processing my refund, especially Ree who was helpful, friendly and replied quickly to any emails. You're in safe hands
Poor customer service, no refund actioned for over a week, constantly repeating myself in messages. Warehouse customer service just need to admit to a delay or error in processing refunds, not make excuses.
I had a problem with applying a promotion code which I had received through an email, however the matter was dealt with so efficiently! Thank you to Sania and CloieBelle for resolving the issue. Great customer service!
Returns parcel got lost. Contacted them via iMessage service and got the quickest resolution from Rex. Everything was resolved within 30 mins!
Amazing service when dealing with my query
Safina was amazing- thank you! Super quick response and reordered items that had gone missing in transit. No need to beg or chase, just really friendly, lovely customer service.
Fantastic customer service - one of the best on the high street. RoseAnn was so helpful and efficient.
Rose was very helpful
According to TrustPlane, CDW has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/warehouse-com
