Took forever to get here
Took forever to get here. Plus once it did there were many things broken. A very cheap piece of furniture. Pretty disappointing.
Marcia Randall
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1stchoicefurnituredirect
4.414 reviews
Last reviewed: Jan 1, 2026Do you agree with 1stchoicefurnituredirect's TrustScore? Voice your opinion today and hear what 14 customers have already said.
1stchoicefurnituredirect.comMember since Mar 2026
1stchoicefurnituredirect is an online company. Based on 14 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed January 1, 2026.
Customer Reviews
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14 reviews
We ordered a sauna that arrived…
We ordered a sauna that arrived shattered in pieces and we are still waiting on a replacement a month later.
Shane Dean
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Very responsive
Very responsive - great customer service. I would definitely order from this site again.
Sophie G
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Shipping communication needs improvement
Ordered product but had to reach out for shipping information. It was not as smooth as the website would have you believe. Got product and as described so very pleased with that. It was definitely cheaper through this option and overall happy with the purchase
J. Nelson
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Barrel Bar
Personal one on one service throughout the process including item selection, order processing, progress updates & delivery service. Fair price.Prompt and careful full-service delivery
Michael Buchan
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Dart Board Cabinet is a Beautyifully…
The Dart Board Cabinet was Beautifully Crafted, and was as Advertised.We love in!
Jeanne Wheeler
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Good quality
Good quality, comfortable and nice looking.
James ,Lora Otto
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They specialized my order and it was…
They specialized my order and it was perfect! The quality and beauty of this furniture is unsurpassed. It looks even better in person. They even offered white glove delivery, so they brought it upstairs and assembled everything. Everything was wonderful!
Mark Gray
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Very helpful in selecting the right…
Very helpful in selecting the right base for my high top and counter bar stools. Additionally, very responsive to my questions. Great experience.
JSG
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Custom bar base
Scott and Jason went above and beyond my expectations. They were willing to listen to what I wanted and created a custom piece that was designed just for our needs.
Barbara
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Product is as described. Customer service was responsive.
Delivery times were a little confusing their response to my questions were very good and the product is as described.
GP
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The cabinet I bought is absolutely…
The cabinet I bought is absolutely great. It is well made and is a perfect addition for any bar. My friends love the bar and cabinet I purchased from 1st Choice Furniture Direct. The customer service great.
Robert Pippen
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Overall great company!
Optimal customer service, quality furniture, and great company! I would highly recommend them and this is my third order. I will order again as the need arises. Yes, repeat customer. 👍
Michele Theresa
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Very good service I made a friend
Very good service I made a friend. I ordered directly on the phone with him. Very good guy.
David Boone
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According to TrustPlane, 1stchoicefurnituredirect has a 4.4/5 rating based on 14 verified reviews as of April 2026. Source: trustplane.app/company/1stchoicefurnituredirect-com