We ordered a 2 person hammock and the…
We ordered a 2 person hammock and the extra straps and only the straps were in the box. No hammock to be found, so I paid 75 dollars for a strap.
Timothy Shivler
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Bear Butt
4.050 reviews
Last reviewed: Jan 1, 2026Do you agree with Bear Butt's TrustScore? Voice your opinion today and hear what 142 customers have already said.
bearbuttteam.comMember since Mar 2026
Bear Butt is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.0 out of 5 stars. Last reviewed January 1, 2026.
Customer Reviews
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50 reviews
The Christmas gift that I ordered weeks…
The Christmas gift that I ordered weeks before Christmas was never shopped and I can’t get in touch with anyone. They shipped the extra straps I purchased and never shipped the hammock
jessica
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Easily Navigable Website
Easily Navigable website. Easy to find products, and easy to order. Communication about shipping was spot on. What more could one want?
Customer Karen D.
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Rapid delivery with quality product!
Rapid delivery with quality product!
Laura Stawecki
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When my nightly hammock snapped
When my nightly hammock snapped, I knew I needed a new double, and was weary of what was out there. Having had one of these before, and knowing they are trustworthy, I got another Bearbutt after ten years.
April Chips
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Your website sucks!!!
Your website sucks!!!! I emailed for help and absolutely recieved none. Won’t buy another bear butt hammock.
Sherry Baker
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The shopping process took forever and…
The shopping process took forever and customer service was passive aggressive and not helpful.
olivia lansford
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Part of my order was missing and they…
Part of my order was missing and they made it right immediately Fantastic product and customer service!!
jefferson bingham
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Ordered two items, one never came, one is great.
I ordered two items, one showed up, they took a few weeks to tell me they weren't actually going to ever send me the second. I was eventually refunded, but the few weeks of confusion were frustrating!The item I did order works exactly how I hoped and I'm a fan of it
Noah
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Colors bled after first rain.
Colors bled after first rain.
Jamie
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It took a long time to be delivered and…
It took a long time to be delivered and finally got it wrong color. That’s the reason for two stars.
Thomas Smith
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We love your hammocks
We love your hammocks! My kids travel with them and put them up on campus, while traveling, at the beach, and at home!
LISA
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Not great
The hammock was sewn with one side tighter than the other making it difficult and not as nice a older ones I’ve owned, quite frustrating.
brendan bilgen
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very easy to set up and very comfortable
very easy to set up and very comfortable
Niko
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Good quality
Good quality
Thomas Ravo
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Shipping delays with no update, incomplete order
Shipping delayed by over a week with no update or way to track shipping status. When item was received, only one of the two items I ordered were sent. Customer service is very polite and provided a quick response though.
JL
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Great hammock with good value
Great hammock with good value. Easy site to navigate.
Barry
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I ordered a double hammock
I ordered a double hammock, and have yet to receive it. A few days later I ordered straps, a fly cover and a rain cover. I have only received the fly cover and the straps. Why does it take you so long to ship the items to me?Truly, I’m not happy.Prices go up and the customer services ho down, WAY DOWN! It’s not just you, but everyone, everywhere!!-hereslinus
StephenL Orr
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NEVER received item
NEVER received item. If I could give 0 stars I would.
Yvette Konemann
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Fast shipping
Fast shipping, love the product
jeff underwood
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Cite this page
According to TrustPlane, Bear Butt has a 4.0/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/bearbuttteam-com