It was a quick and very easy…
It was a quick and very easy experience. Very quick turnaround. I was constantly being informed of my order which made it a lot more pleasant. Sofia was really great to work with!
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Best Use Auto Parts LLC is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed February 27, 2026.
It was a quick and very easy experience. Very quick turnaround. I was constantly being informed of my order which made it a lot more pleasant. Sofia was really great to work with!
We are still in the process of putting the transmission in but so far the experience has been good all around Sofia bloom has been in constant contact so i like that if this transmission is good I will definitely recommend so to be continued...........
The Price was good. The communication was perfect.Totally satisfied.
Sofia, was great and kept me updated!
Suzzane was really helpful and kept me up to date with the process. Excellent work!!!
The communication was very good. The delivery was good. We have no complaints.
Suzanne was very helpful getting information for me and ensuring I got the correct ABS brake module. She kept me well informed of the progress of my order and ensured it reached me in a timely manner. It actually arrived early. She was very professional and helpful.
I ordered my 2.o ltr 4 cylinder first of February. Immediately Sofia was set as my customer support representative. I received up to date notices on my engine progress.Sofia sent me pictures of the engine on a pallet once the field crew had recovered it.Sofia kept me up to date with shipping tracking information.Sofia let me know the date of expected arrival and I was glad to hear it.I was able to notify the shop manager in a timely manner. Thank you Sofia. V/R, Richard Gordon
I recently bought a car part from them, and my experience was excellent. Sofia (there representative) kept me updated at every single step until the part arrived, which gave me a lot of peace of mind. She was very kind, quick to respond, and extremely helpful throughout the entire process. I truly appreciate her professionalism and outstanding customer service. Highly recommended!
Her customer service was outstanding—friendly, efficient, and genuinely helpful. She made what could have been a stressful situation quick and easy. It’s clear she truly cares about helping customers get back on the road without any hassle.Highly recommend working with Suzzane for any auto parts needs!
From the time I contacted by sales manager to shipment, that's Mr. John and Sofia. They were nice and on point. They kept in touch till delivery.
After spending so much time replacing my motor with this company’s used motor I find out it is blown up and I spent another 180$ for a mechanic to tell me this. Would not recommend doing business with them at all
Amazing service arrived at time and thanks to suzzane for keeping me updated at all times
It was an overall great experience. Sofia always kept me updated in a timely fashion even when the snow storm came and the shipment got pushed back. She made sure I knew what was happening and what to expect. So ten out of ten experience.
Easy and fast. Sofia kept us up to date on all aspects of our transaction. If I ever need another motor will definitely use them again.
So far, it has been a fantastic experience. Sofia Bloom captain in touch with me through the delay due to snow and ice. I have not installed it yet, but I don’t foresee that being a problem. Would definitely recommend using them.
The engine came in a week and Sofia helped with keeping up with the order being delivered
Quick answers and service very knowledgeable and Sofia was very helpful with questions I had and keeping me updated on tracking and the status of everything
My experience with BEST USED AUTO PARTS was so GREAT because from start to finish the personnel were very professional, courteous, respectful, knowledgeable, and helpful. The company's name fits the company's employees' character, though it's named BUAP because of the quality of their parts is what I believe; I can't speak on the quality of my engine just yet because it just delivered, but I CERTAINLY WILL. HOWEVER, I feel confident that unless it was damaged during transport that it will be GREAT as well as Suzzane and Frank. Along with it being named because of the parts they sell they are the BEST PEOPLE!! the company should be named BEST AUTO PARTS AND PEOLPLE! Frank called me to follow up on my process, and to be sure that I was being supported along the way. Suzzane followed up with me every day to make sure that I didn't have any questions and if so, she was MORE the willing to make sure that all of my needs were meet. Suzzane tracked my shipment until it was delivered as scheduled. It was ABSOLUTELY A GREAT HELP to me as my job can get demanding sometimes, and I couldn't keep track of it like I would have liked. Suzzane was the one that knew the engine that I purchased from was delivered, she called to inform me. They treat you like family, and they have me as a customer/business family member for LIFE!
The updates were very precise. The customer service was exceptional.
According to TrustPlane, Best Use Auto Parts LLC has a 4.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/bestuseautoparts-com