Bobcares supported Professional Server Setup & Security Hardening
Bobcares supported us with setting up our production server and carrying out initial security hardening. This included restricting privileged access, configuring the web server, setting up SSL using DNS validation, integrating Cloudflare in strict mode, and enabling ongoing monitoring.The work was completed as requested, communication was clear, and follow-up adjustments were handled promptly. As a non-technical founding team, the clear communication and responsiveness were important to us.Overall, a professional and dependable experience.
Fenda mv
Can 100% recommend bobcares
These guys know their business extremely well. Can 100% recommend them. Very trustworthy, support is very responsive and knowledgeable. They are taking care of our servers for two years now, and we never had a single problem. Security and performancewise they are top-notch. When issues arise they dont stop until root cause is found. If you want to focus on your business and not worry about IT stuff, work with them.
Michael
Quick off the mark
They are quick off the mark - they keep a watch on our webserver and, so far, have corrected all problems (and there have been a number) that have occurred. They provide a monthly summary with recommendations and provide detailed reports on why and how they have solved various problems.
Richard Ball
Quick Response & Swift Resolve
We had an issue with the Scheduled Tasks (Cron) on our Moodle production site, which decided to stop running (automatically or manually). Nevertheless, I reached out to the team at Bobcares for help and, as usual, they responded quickly. Moreover, they resolved it swiftly!
Sergio
Application errors when embedding YouTube links
I've been working with Bobcares for several years now. Today, I had an issue with external YouTube videos not being embedded in my application correctly. The Bobcares team figured out the issue with the server level header policy, and made the necessary change once they got approval. My problem was fixed very quickly. I highly recommend working with Bobcares for all of your IT support needs.
Matthew Owen
Our urgent issue was resolved in minutes
Setting up an urgent ticket was a bit confusing, but our issue was resolved in minutes. Thank you!
Anton Pachkine
So Bobcares get a lot of mixed feedback…
So Bobcares get a lot of mixed feedback but overall good ones.I contemplated a lot prior to retaining their services. I had multiple servers that I was running for my clients and I just did not have the time to take care of them all anymore. Monitoring, fixing, etc. I had a guy who was charging a good rate and he was doing all the work but running servers are a 24/7/365 job and some people sleep. That's inevitable. I needed a team. So I did a lot of research and they were all disappointments. Except one. Bobcares seemed to have an image of professionalism. I signed a contract for the 2 servers for a year. The team worked with me and I could not wear them out. Settings things up always takes time and I understand they have to build that into their model which is why they make you commit to a 1 year contract. It is a USA (mostly administrative) and India-based (mostly IT) team. They were very professional throughout the length of our service. There were only a few occasions where I was not satisfied (it was due to me not seeing everything with clarity / miscommunication rather than them not willing to provide some sort of service). The few times when I had to escalate the issue, I always got proper care and explanation that always gave me proper clarity.To not stretch this review any further, they got your back and they know what they are doing. Isn't it what you would want at the end of the day anyway?5 stars and special thanks to Shruti and the entire team.
Alberta King
I feel we're in good hands.
They are our new goto guys for Server Management. Best experience so far compared to other services we had.
Marc Leger
We are very satisfied with Bobcares.
We are very satisfied with Bobcares.This time they saved us time and headaches by solving the problem.
Nivel Z Diseño Web
Excellent support and smooth migration
The Bobcares team provided excellent support during our firewall migration. Communication was clear, they explained every step in detail, and the work was completed quickly and without downtime. They also ensured our existing firewall rules and whitelisted IPs were carried over seamlessly. It gave me confidence to know they had both SSH and console fallback covered. Overall, a very professional and reliable service. Highly recommended!
Andre
Excellent service
Excellent service, super fast resolution of issue. Saved me from hefty costs and angry customers when my server corrupted.
Wayne
I wholeheartedly advise any company…
I wholeheartedly advise any company that needs an exceptional support team to take care of their internet and mail server to get in touch with Bobcares. They will experience an exceptional service, swift and efficient. Don’t wait, just go ahead and join them!
Charif Bedran
CAUTION!! Not Professional or Experts as advertised
CAUTION!!! Incompetent, Lack of Professional service and extortionate rates. Failed to identify the issues and continued to blame all other parties including Hosting and other parties. Not Customer focused or competent in dealing with Moodle Issues. Be Warned theY advertise as experts and professionals but they are certainly are not. We independently resolved the Moodle site issues (which were small issues) for our respective students after Bobcares made the situation worse.So disappointed and highly recommend all others to explore alternatives before considering paying these extortionate fees and putting your site, and business at risk!!!
Glen Anderson
The company Bobcares is always there…
The company Bobcares is always there when we need it.This last time they handled the problem fast and definitly.We are happy with their service
Juanvi
Always go abaove and beyond and are…
Always go abaove and beyond and are reliable and quick to help :)
Company
Always there when you need them.
Always there when you need them.
Ken Lee
The service was fast
The service was fast! The communication was great. We were kept up to date on all of their findings and offered various solutions. I would highly recommend
Mindy Gilbert
BobCares is the Best
BobCares is the Best. They consistently perform above and beyond........Kudos
Hans
Responsive and thoughtful
Response time was very quick and they resolved my question right away while keeping security in mind.
Dean Temple
These guys are incredible
These guys are incredible. Ive been using them for years - they can fix everything! I sleep way better at night knowing Bobcares are watching over everything for me.
Chris Collins
