The sales representative Morgan was the…
The sales representative Morgan was the best. Corby the installer does a fantastic job!!
SHARON GABRIELSON
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Boss Carpet One Floor & Home
4.914 reviews
Last reviewed: Mar 8, 2023Do you agree with Boss Carpet One Floor & Home's TrustScore? Voice your opinion today and hear what 14 customers have already said.
bosscarpetonedixon.comMember since Mar 2026
Boss Carpet One Floor & Home is an online company. Based on 14 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed March 8, 2023.
Customer Reviews
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14 reviews
We always go to Boss Carpet One when…
We always go to Boss Carpet One when looking to do home projects. They carry materials of excellent quality and have a great selection, but it's their personal touch that means the most. We recently did a partial kitchen makeover. When our Boss consultant (Joleen) came to our home, she not only heard us out but also made a couple of suggestions that we hadn't thought of. We followed her suggestions and were very pleased with the results. She and all of the Boss staff are very responsive any time we call. Joleen kept in touch with us throughout the various stages of the project. It was obvious that she was personally invested in making sure that we were satisfied customers. And we are!
Becky Lindenmeyer
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This is amazing carpet
This is amazing carpet. The staff were so helpful, installers were great. I will certainly buy from them again!
Linda Delimata
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I had a wonderful experience with Boss…
I had a wonderful experience with Boss Carpet One from the very first day through installation day,No complaints about them at all. I would recommend them.
Sharon Hammill
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As a successful contractor it is…
As a successful contractor it is critical for me to work with the very best in the industry because it is a reflection on business - with that said Joleen with Boss Carpet is the best in the industry. Attention to detail with the highest level of customer service makes Boss Carpet a winner on my team. Boss Carpet not only delivers high quality products, their design team brings solutions and timeless designs to every project.
Daryl Groezinger
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Awesome help with office make-over
Joleen really saved us with our recent re-modeling and carpet work. She helped us design the new look of our office right down to wall hangings etc. The carpet work that was done was about the best I've ever seen. She listened to many different voices and somehow pleased all of us! WELL DONE!
Jon Goulart, NWEyecare
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The response time from the sales person…
The response time from the sales person was not timely, as he promised. The install is scheduled out longer than expected. The install timeline was a factor in our decision of who to buy the flooring from and is longer than expected. The price was also higher than the competition, but again, we were also interested in the timeline, which did not work out as planned.
Angie Dallam
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Everyone at this company went above and…
Everyone at this company went above and beyond what one would consider good work. We literally could not have completed our project without Joleen, who was amazing with a 'we can do this attitude'. She had ideas, solutions, alternatives and a positive attitude - what a remarkable and refreshing way to approach a project.We appreciate the opportunity we had to work with these people on a less than desirable situation. They made it relatively painless with an outstanding result.
Frances Hawley
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Everything in one place
Holly was so much help and very knowledgeable about all facets of building our new home. From the carpet, hardwood and dura ceramic we selected, she was more than happy to drag samples out to us at our new home site which was quite a distance from the store. Holly also helped me with countertops, tiling, plantation shutters and custom bound rugs. Truly a wonderful experience working with Boss Carpet One.
Lynn
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Joleen and Boss One are the best!
Joleen and Boss Carpet One are the best! Joleen went over and above to make sure we got the flooring we wanted and needed...five years ago we used Boss Carpet One to put in hardwood floors on a portion of our main level. Recently we decided to complete the rest of the area and didn't hesitate at all to reach out to Carpet One to finish the work. Joleen was extra careful to make sure the product was EXACTLY the same. It looks beautiful! She and her team take tremendous pride in the work they do, like it was their own home.
Todd
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My dream kitchen
I would recommend the team at Freeport Boss Carpet One to anyone & I have done that many times!I waited several years to get my new kitchen. Joleen at Boss Carpet One helped me through the entire process of designing my kitchen, helping me with expert color & product selection and coordinating contractors to get the job done. I got my flooring, backsplash, countertops, window treatments & even the kitchen sink from Boss Carpet One. We love our heated tile floor, Cambria quartz countertops and the entire finished kitchen!
Jan Pfile
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Joleen and her staff were wonderful to…
Joleen and her staff were wonderful to work with. She came to the house to get an idea of my taste and picked flooring, cabinet style, countertops, etc. that were perfect. We had a fairly large project and she was great at keeping us informed of what would be done next and when. The installation of everything is flawless. We’d give Boss Carpet One the highest recommendation!
Linda
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The person who helped me was amazing
The person who helped me was amazing! She was so friendly and helpful. I went in for a piece of carpet for my rental and stared lookin At flooring my home. I can’t wait to save up for the flooring i found!!
Jessi Briggs
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New shades
After installing new windows my wife decided we needed new window coverings. We reached out to Boss Carpet and they were so easy to work with! Stacy and Molly gave us very supportive service, and we are very happy with the results. Thank you for the great work and service.
Mike Delimata
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According to TrustPlane, Boss Carpet One Floor & Home has a 4.9/5 rating based on 14 verified reviews as of April 2026. Source: trustplane.app/company/bosscarpetone-com