Amazing product and support
Amazing product and support. I contacted support as I had an issue with a legacy purchase. They responded almost immediately and my problem was solved within the hour. Great product and service.
riccyb
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Duet Display
3.650 reviews
Last reviewed: Feb 16, 2026Do you agree with Duet Display's TrustScore? Voice your opinion today and hear what 98 customers have already said.
duetdisplay.comMember since Mar 2026
Duet Display is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.6 out of 5 stars. Last reviewed February 16, 2026.
Customer Reviews
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50 reviews
Scam
I worked hard to bring clients to this project and generated $475 in commissions, but I was only paid $75.Despite repeated follow-ups, Felicia (Account Executive) has not resolved the remaining unpaid amount.
chung
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The Best Display App with Exceptional Human Support
After trying several different applications to turn my iMac into a dual-monitor setup, I can confidently say that Duet Display is the absolute best in the business. While other apps often lag or feel clunky, Duet is fast, flawless, and incredibly stable. The interface is intuitive and understandable right out of the box—no steep learning curve required.What truly sets them apart, however, is their customer service. I was thrilled to find that their technical support consists of live people, not AI bots. They provided a fast, professional response and resolved my questions in record time. It is rare to find a company that balances cutting-edge software with such a high level of personal, human care. Highly recommended!
Garry Veda
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Only works when there servers are up
Only works when there servers are up. If it can't reach their licensing server because their website is down, the entire app bricks.It works amazing well, but this is not acceptable.
Brian Flikkema
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One of the best alternative solutions…
One of the best alternative solutions for external displays. Using my OnePlus tablet via cable and wireless is a game-changer when I'm working remotely, price is great
Arnaldo e Irina
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Duet support was excellent
Duet support was excellent. The app is running quite well after installing the correct software with the help of Duet support. I really appreciate their response and professionalism.
customer
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Quick support
Quick supportProvided compatible software files which made resolution quick
User
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The Duet Display is an excellent apps…
The Duet Display is an excellent apps if it is working as advertised when connecting to your laptop. Thank you.
customer
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!!!!!!!!!!!!!!!!!!!!!SCAM!!!!!!!!!!!!!!!…
!!!!!!!!!!!!!!!!!!!!!SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!SCAM!!!!!!!!!!!!!!!!!!!Keep yourself as far from it as you can!!!!They don't let you cancel the"FREE trial", a disgusting company!!!!!!! There is no option to cancel!!!!And now comes the AI BS comment, that "you are genuinely sorry and will try to help as soon as you can blah blah blah" ....right?
Peter Pattogato
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It’s an amazing product that does…
It’s an amazing product that does exactly as it says it will do; turns your iPad into an extended display. But when it doesn’t, the customer service team is quick to respond with hints and tips on how to rectify.
T Mcleod
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USB cable for duet display not yet received no customer support
I ordered the USB cable. The promised date of delivery is 8 days. But I haven't received the tracking code or the cable and its been 10 days. I reached out to support mail, it was just an AI agent. I will not be available in the address after 23rd October.Order no: 2137
Raghul M
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Good app & reliable support
The application works very well (Macbook Pro - macOS Sequoia) + quick support in solving some problems: clarifications regarding the license and aspects related to logging into the personal account. Thanks Duet Team. You are the best!
Constantin
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Travellers, Duet needs a near constant connection to the internet
Travellers, be aware that Duet needs a near constant connection to the internet. Weird, because most apps only need to verify the initial use, but Duet has organized it that way that you need it every time you start using your computer/laptop. They were not clear about that till I asked it for the third time (about 25 emails later). I am sailing, right now on the Pacific ocean. The screen of my Mac stopped working. So as soon as on an island, I went to a computer repair shop. There, with a second screen, they could install the Duet app and I installed it on my iPad, as the replacing screen. I bought an Apple certified cable for the Duet connection. Next morning it didnot work. So back to the computer repair shop. Again some hours, and money to this shop. He suspected it needed a constant internet connection. I asked it Duet. The started asking me to do a check. I did. And another, I did, and another, which I did till I went to a next island. And again it stopped working. In stead of writing at sea (what I usually do), I had to write my articles by hand. Again I went to a computer repair shop. Again he connected it temporarily to a screen to make a connection, and again Duet made the connection to the iPad. Again I went to sea, for 10 days, and again the Duet disconnected the iPad screen from the Mac. And again I emailed them and again Duet asked me to do al kind of checks deep into my MAc. So again I went to a computer repair shop, who again suspected that Duet seemed to need a constant connected, so again i asked and again they wanted to continue all knde of checks. Again I asked: does Duet need a constant connection? then the answer finally came out: yes, every time the ipad or mac starts (like when it has gone to sleep mode) the Duet wants to 'authenticate' through internet. Why, I really don't know, because you can do that authentication between de mac and the ipad. So travellers, before you spend 60 Dollars, Duet is only OK if you have constant access to internet. or if you use it for your comfort as a second screen. It is frustrating that I spent so much hours to do all their requested checks, and so much hours up and down computer repair shops and so much money (about 150 dollar) to these shops, before Duet support finally gave a clear response. Also a minus for the support.
P Hoefangels
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Not so easy to use with Windows 10 on a VM
I tried to connect my windows 10 desktop through Parallels on Mac with a generation 10 iPad. I could see the extension of my desktop as expected by I would lose all mouse control on my desktop screen. So I could only use the mouse through the iPad screen and only on that screen! There's more that should be done before asking for an annual charge of around 50$. At least provide an option for a monthly fee. LATEST UPDATE: After trying another solution for extending my desktop with my iPad, I realized the other solution had the same issue.
Mike
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Scam and fraud
Scam and fraud. Doesnt do what it promisses, NO WAY TO CANCEL SUBSCRIPTION. I work with lawyers to do it. BE AWARE!
luvian luvian
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Great support and reliable app
I’ve been using Duet for years to turn my old iMac into a second display for my MacBook Pro. It works perfectly and recently, when I had an issue, the support team was fast, professional, and very helpful. Highly recommended!
ElPeLa_UY
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Misleading free trial
Misleading free trial
Tom Set
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I’ve been using Duet since 2019
I’ve been using Duet since 2019, and the evolution has been remarkable. What started as a simple way to extend my workspace has grown into a stable, feature-rich, and highly reliable application.The support team has always been impressive — quick to respond, clear in their guidance, and genuinely committed to helping. It’s rare to see this level of consistent customer care.Duet has become an essential tool in my daily workflow, and I truly appreciate the constant improvements the team continues to deliver. Highly recommended for anyone who values productivity and seamless performance.
customer
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Affiliate Commission Payment Inquiry – Account Eligible for $200 After 90 Days
Hello Duet Display Affiliate Team,I am writing as a partner in good standing of your affiliate program. My account has reached the eligibility milestone (90 days active and over 200 USD in commissions), yet I have not received confirmation or payment. Despite multiple previous emails, I have not received a satisfactory response.Could you please direct me to the appropriate person or department—such as an Affiliate Manager or Finance Representative—who can assist me with this issue?Affiliate Details:Affiliate platform: getrewardfulAccount status: Active for 90+ daysEarned commission: ≥ 200 USDPrevious attempts: Multiple emails sent, no resolution or clear replyYour prompt assistance would be greatly appreciated. Please let me know who I should escalate this to or if there are any further steps I need to take.Thank you for your attention to this matter.Best regards,Mr HaiAffiliate Partner – Duet Display
MMO Hải
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I've canceled my subscription
I've canceled my subscription, but they keep trying to bill my credit card. They are up to 3 additional attempts, and continue to try to bill me for a canceled subscription.
Wendell Sechler
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Cite this page
According to TrustPlane, Duet Display has a 3.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/duetdisplay-com