I couldn't be happier with the website…
I couldn't be happier with the website design! It's visually appealing and easy to navigate, which has significantly improved the user experience.
Bertha Bowman
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Elite Design Agency
4.335 reviews
Last reviewed: Feb 4, 2025Do you agree with Elite Design Agency's TrustScore? Voice your opinion today and hear what 36 customers have already said.
elitedesignagency.comMember since Mar 2026
Elite Design Agency is an online company. Based on 35 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed February 4, 2025.
Customer Reviews
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35 reviews
The website design was fantastic
The website design was fantastic, though the launch process took a bit longer than expected. Overall, the team was professional and responsive.
Jennifer Gormley
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Fantastic marketing service
Fantastic marketing service! My online visibility has skyrocketed, and my business has seen a significant increase in conversions. Highly recommended.
Ana Ramsey
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The design looks good
The design looks good, but I feel it could have been more tailored to my specific needs. Still, I'm happy with the over results.
John Poss
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Absolutely loved how quickly the team…
Absolutely loved how quickly the team delivered my new website. It's clean, professional, and mobile-responsive. I'm very pleased with the result!
Steven Sousa
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I can’t emphasize more how much of a…
I can’t emphasize more how much of a scam this company is. I spent thousands, had the owner of the company talk to me , just to be told my product will be delayed for another project. After that and spending thousands, I was informed the prototype will cost over 18,000$. There is no mechanics or electronics. I could literally do the prototype my self in a week. After telling them how outrageous this was, I was told that sorry we disagree and that was the end of the project. I spent Thousands for absolutely nothint
Chris Perrotta
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The marketing service was great
The marketing service was great, but I felt there could have been more focus on SEO. Still, my leads have improved.
James Benett
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The design team exceeded my…
The design team exceeded my expectations! The website is sleek, modern, and easy to navigate. It perfectly aligns with my brand.
Chloe Beth
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Sarah Morgan was prompt and helpful in…
Sarah Morgan was prompt and helpful in assisting me in my website.
Tom Roeser
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Never completed the project!
Never completed the project!Will not return phone calls
Peter Passaretti
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Please do not use this scam company
Please do not use this company. They have loads of subsidiary companies all looking to take your money. I stupidly fell into the trap and I've now lost a considerable amount of money. They started the design of my website for my new business, and pressed me to approve the initial design. Little did I know, this was so they could move to the 'development stage' which to them constitutes as them fulfilling their agreement. Then comes the upselling. Dedicated server was needed and it HAD to be one of theirs which of course was really expensive. I proceeded on the bases that there would no NO additional costs to get the website fully functional, to which they agreed and asked me to screenshot the message as confirmation. A few weeks later, they told me they want another £845 for website protection (note: if I don't pay, Google will take it down, apparently). This then went down to £649 and then £499 just to get me to pay it. Sadly my new business doesn't have that kind of money left. They then told me that I cannot have any kind of refund on the web design and have to wait a year for any kind of refund on this 'spectacular' server I had to pay for. By which time I no doubt this company will be dissolved and be long gone or called something else. Please don't do it!
Brad Taylor
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scam
This seemed to start off good but within a few months, I found that I was doing more updates to the web page then they were. After sending them all the photos discerption, SQU ect, they put everything under the description and I had to go in and redo all of it. Dewayne Johnson was my rep. Before the site was completed now 4-5 months in they now wanted an additional 16K for SEO's since they do not tell you this before you start with them. I refused to pay it and they dropped the price to 12k, then 6k and all the way down to 3500 for just one year. Every time I would go on the mock site to add of see how it was going it would say account suspended.... They would re-do the password and say it was a technical error. None of the photos lined up with the other photos and honestly, It did not look like any website that they display on their site which sucks you in. I realized they were using word press which you can as well at a fraction of the price and with a few YouTube videos you can start your own website. Lets be real here it does take some time but they are not worth several thousand dollars in my experience. Luckly I did not listen to them and I used pay pall which they tell you not to do to pay them and after 6 months I disputed this with pay pal and received a full refund. If you do decide to try them out and maybe your experiance will be better they others make sure you pay with Pay Pal just incase they do not deliver what they say they will. Be aware they will want you to move over your domain name and when they have that, they can charge you want they want and if you don't pay, well you no longer have a website. Buyer beware.....
Derek Baker
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Helpful staff
Thank you for helping get our website up. Special thanks to Sarah, for quick responses and accurate changes!
Dana
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The final logo perfectly encapsulates…
The final logo perfectly encapsulates my brand identity. Working with such a talented design team was an absolute pleasure.
Bryce Burns
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Very professional
I have a fantastic experience working with Sarah with the process of designing my website. She understands my brand identity and listens attentively. Always does her best to satisfy me.
Ilarie Constant
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These guys are awesome they are…
These guys are awesome they are fantastic and very responsive. I recommend anyone to work with them.
Jean-Mikail
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They have scammed several people under…
They have scammed several people under different Aliases including tech crafters and Sunshine website design. I have started an investigation with the authorities and pursuing legal action. Buyers beware.
Julie mendoza
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Poor communication, did not complete job but took my money
I hired this company to develop my website last year. Daniel was initially my project manager and then Connor took over the project. During the initial phase of the project, I sent over exactly what I wanted for my website in a long word document. I never received any updates without asking, and it seemed like no on even reviewed the document, because each time I asked for an update, I had to keep explaining the same thing over and over in the same exact way it was described on the document. Months went by with no updates, the project was never completed after more than 1 year, and they refused to refund me despite the fact that the website was never published.
Mariel Barte
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Highly recommend Elite Design Agency …
It’s been a positive experience working with Elite Design Agency. Jack and his team has helped me create a fabulous site. I’m impressed with their patience great rates. I highly recommend Elite Design for building your website.Camara
Camara Gallimore
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It was really easy working with them
It was really easy working with them , it did take 3 months roughly to finish but how can you put a time limit on custom work. I'm very pleased with the finished product
Jon Lane
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According to TrustPlane, Elite Design Agency has a 4.3/5 rating based on 35 verified reviews as of April 2026. Source: trustplane.app/company/elitedesignagency-com