Received my é-tickets the day before…
Received my é-tickets the day before the show. Very convenient and easy to use. Scanned right from my phone.
Thulyo Mercuri
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Eticketsboxoffice
3.850 reviews
Last reviewed: Dec 25, 2025Do you agree with Eticketsboxoffice's TrustScore? Voice your opinion today and hear what 77 customers have already said.
eticketsboxoffice.comMember since Mar 2026
Eticketsboxoffice is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.8 out of 5 stars. Last reviewed December 25, 2025.
Customer Reviews
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50 reviews
Metropolitan Opera Magic Flute
Great service. Received the e tickets via email and text message.
Chris Carvalho
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They are a scam site
They are a scam site. They bill you from a company called JJ E Tickets. I attempted to contact JJ E Tickets and their phone tree is fake and disconnects that call no mater what you select (all the options are clearly fake and their canned message is that it's an extremely busy time of year for tickets), then they block your number so each subsequent call automatically fails.There is also zero customer support from eTickets Box Office - what can be expected from a BS company, maybe that's why their emails go to the spam folder.I requested Amex investigate and refund the tickets after a very quick dispute - which is easy to do since they can't provide the required info to Amex or they are known offenders. Either way, amex permanently resolved the dispute within minutes. Once my funds were reversed they reported me to the NY Attorney General's office (which is also BS). In another reply below, they are "siting legal articles". So they are very "litigious" instead of supportive. Your operation is non-sense and any reply to this comment will no doubt be non-sense too. I would ask you to do your job, however, it's obvious your job is to try to take money without providing a service. So Bravo? I hope your business goes under.EDIT:I see your reply. Your upgrade claim is BS. I tried to contact you many, many times. It now dawns on me why you wouldn't provide the tickets today when you finally called me back, despite me offering my card for charge again as a clear path forward - it's because you don't actually have the tickets. You claim the reason why you won't send the tickets is because you don't want to send the tickets and loose the dispute, but that's not how it works. Just provide the produce and send that info to Amex who will then have evidence to resolve in your favor.Details about my issue with this seller:-The merchant promised delivery by Dec 23 but did not deliver by that date.-The merchant then refused delivery close to the event specifically because the dispute was pending, attempting to force me into either (a) dropping the dispute, or (b) losing the tickets and receiving only a reduced/conditional credit later.-The merchant identity on the charge descriptor did not clearly match the public-facing seller name (JJ E TICKETS), and initial communications/support were not reasonably accessible, which is why I disputed in the first place.-The merchant’s own Terms/Policy page states (paraphrased): “In the event of a chargeback (card transaction dispute), the ticket will not be delivered… the cardholder will receive a future event credit (minus 30% of the original purchase value) once the chargeback is resolved in the company’s favor…” This confirms the merchant’s intent to withhold delivery and impose a penalty tied to the dispute process.Hence more scam tactics.After I disputed the charge, the merchant escalated with intimidation tactics, including asserting they “reported” me to the New York Attorney General’s office. This appears designed to discourage me from exercising my rights through the card dispute process rather than to resolve the underlying issue of non-delivery.When we finished our call the seller clearly said 'do you want to see how far I can take this?' then hung up. You need to stop trying to scare people.
Jason
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Amazing staff
Amazing staff! Nothing to complain about it. I super recommend their service.
Danúbia Perez
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Amazing service!
Amazing service!! So easy and fast, I got all my tickets on time!!
Andreia Segatti
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Excellent service
Excellent service, have nothing to complain about, I would give 10 stars if I could!
Felipe Marcel
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Great customer service
Great customer service, received my etickets via email and text message.
Bruno Agostini
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Reliable ticket service!
Quick, safe, and reliable ticket service!
Raquel Stry
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I purchased my tickets from this…
I purchased my tickets from this company and was very satisfied. The online service was excellent, and I received my tickets within the agreed timeframe.
Mariana
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Nice and Easy
Nice and Easy. Great service !
Paulo Salva
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I had a great experience
I had a great experience. The purchasing process was straightforward, the information was clear, and my tickets were delivered as expected. Customer support was responsive and helpful when I had a question, which made the experience feel reliable and secure. Overall, it was a smooth transaction, and I would use this service again for future events.
Katherine
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Great company…Very reliable
Great company…Very reliable! Excellent service! Highly recommend
Roberta Fortes
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Great company …
It’s a great way to purchase a concert ticket and have a worry free set of mind.Great company! Trustworthy and reliable.
Barbara Brandao
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Im a satisfied client ;) The service…
Im a satisfied client ;) The service was outstanding, very professional, fast response, i will only use your services for now on , thank you very much!!!!!!!!
Ana Reis
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I had a great experience witGreat Experience and Amazing Customer Service!h…
I had a great experience with eTicketsBoxOffice! The customer service really stood out — she was so patient and kind. The e-tickets were super convenient at the entrance, and I’ll definitely keep buying from them.
Luiza Reis Lopes
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Excellent experience with e-tickets box office
I had an excellent experience with Etickets Box Office! The customer service was very friendly and quick to respond to all my questions. The electronic tickets were such a great convenience, everything worked perfectly at the event entrance. I’ll definitely buy from them again. Highly recommended!
Sofia
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Absolutely outstanding customer service…
Absolutely outstanding customer service and effortless transaction. Thank you for all your assistance. Make sure to consider them for your next ticket purchase.
Client
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Great costumer support and tickets
Great costumer support and tickets
Bernardo Reis
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Nutcracker New York City Ballet…
Nutcracker New York City Ballet tickets. I have a travel agency and purchased 8 tickets for a client. Thanks for all the help.
customer
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Andrea Bocelli tickets MetOpera Oct 5
Andrea Bocelli tickets MetOpera Oct 5, 2025. I was skeptical in buying the tickets from them. But my law firm has purchased tickets before from eTicketsBoxOffice.com. Thanks.
Angel
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According to TrustPlane, Eticketsboxoffice has a 3.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/eticketsboxoffice-com