Impossible to reach anyone by phone
Impossible to reach anyone. Being transferred to voice mail, that's the only communication possible
Mike Shapira
Was this helpful?
Fab Glass And Mirror
3.942 reviews
Last reviewed: May 5, 2025Do you agree with Fab Glass And Mirror's TrustScore? Voice your opinion today and hear what 43 customers have already said.
www.fabglassandmirror.com/location/ohioMember since Mar 2026
Fab Glass And Mirror is an online company. Based on 42 reviews on TrustPlane, it has an average rating of 3.9 out of 5 stars. Last reviewed May 5, 2025.
Customer Reviews
Write a ReviewFilter:
42 reviews
Highly recommend
Bought a glass top for a table and a shower door. Customer service was very helpful with making sure my measurements were accurate. Items were well packed and shipped quickly. Very happy with this company. Will buy from them again. Highly recommend.
Patty H
Was this helpful?
Do not use this company
Do not use this company. Asked for shower door opening size and then cut product too large completely ignoring the provided measurements. Now ghosting us and providing no support of their product.
Zack Taylor
Was this helpful?
Confidence in ordering glass products from Fab Glass and Mirror
This was a good experience ordering a piece of custom made tempered glass from Fab Glass and Mirror. The item was really well cut to the right dimensions and best of all, it was packaged and shipped nice and safely and arrive in good time and was not broken. Great service.
Caleadill
Was this helpful?
Would love to evaluate the product..
Would love to evaluate the product... but I haven't received the product. Numerous calls, numerous emails... same story... in fabrication waiting on final inspection. Seven weeks since the order was placed. Happened again... receive another "pre popped" email..Here is the running tab:June 5: Your order has been assigned to our fabrication team for production. We have a finish fabrication estimate of 06/18/2024. This is not the order completion or the shipping date. This is when we expect to send the glass for a quality check. After the successful quality check with no issues, the item will be packaged and shipped out to you. Please arrange any installation resources once you have received the complete order.July 3A quick follow-up to let you know there has been a delay in the fabrication of your order. We have a new finish fabrication estimate of 07/09/2024 Once your glass is produced, it will be sent to our warehouse where it will go through one last inspection and be put in queue to be packaged and shipped.July 24Your order has been assigned to our fabrication team for production. We have a finish fabrication estimate of 07/30/2024. This is not the order completion or the shipping date. This is when we expect to send the glass for a quality check. After the successful quality check with no issues, the item will be packaged and shipped out to you. Please arrange any installation resources once you have received the complete order.
Matt
Was this helpful?
I ordered a replacement 54" glass patio…
I ordered a replacement 54" glass patio top with umbrella hole. This was a difficult item to find, so I was ecstatic when I discovered Fab Glass and Mirror. The purchase went smoothly and delivery was right on time and courteous. The top was perfect! The added bonus was the terrific customer service. They guided me every inch of the way, even contacting me after delivery to insure I was satisfied with the glass top. I had a great experience from beginning to end! So, I highly recommended Fab Glass!!!
Aleksandra Rohde
Was this helpful?
Dining Room Glass Tabletop is Perfect!
I needed a glass tabletop for my new wood dining room table to prevent scratches and damages and placed an order with this company. I was pleased with the number of finishing options I had and also with their customer service which ensured I was happy with the final product. Most importantly it arrived on schedule and without any damage as it was packaged very carefully. We are very pleased with the end result and would recommend this company to others!
Elaina Barker
Was this helpful?
Highly recommend!
So simple to order, pleasant to work with, great customer service, and most importantly our glass shower door is perfect!
Tessa B
Was this helpful?
Great customer service!!
Thank you, Fab Glass! My 46" round 1/2" thick beveled glass table top looks great! When FedEx destroyed the more than sufficient packaging and damaged the table top . . . on 2 different shipments! . . . before delivery, you all kept communications open, very prompt, and very helpful! The 3rd table top shipped finally arrived whole, although FedEx still banged up the packaging. Thanks for working with me through all the FedEx mishaps.
Reb T.
Was this helpful?
Happy with it!
There was good communication between us. The glass came when it was projected to come. Was really packaged very well, I was impressed by that. I'm very happy with the product.
customer
Was this helpful?
The whole staff at Fab Glass & Mirror…
The whole staff at Fab Glass & Mirror was attentive and thorough. Their customer support is exactly what you would want from a company dealing with fragile products. As far as the HD mirror goes, my fitness clients wonder if it is a trick mirror since they look their best in it's reflection. That's a question that only Fab Glass and I will know the answer to (and maybe you if you make the right purchase).
Dustin Rissman
Was this helpful?
I inherited a beautiful desk from my…
I inherited a beautiful desk from my father-in-law. It was starting to get scratched, and I ordered a glass top from a local company. After several months I realized that it was not coming, and the notes were a joke. I ordered form Fab and received an email every time there was a change, as it went from fabricating to manufacturing, etc. It arrived today and was very well protected in material that weighed more than the 6' by 3' tempered glass. The3re was no flaw anywhere nor burr on teh beveled edge. It was a very positive experience and I would not hesitate to use them if you need their products.
James Todd
Was this helpful?
Wonderful experience
I have purchased online twice from this company custom-sized glass table tops, one of which had beveling features. This is one of the nicest purchasing experiences I have had, with ease of purchase, quick filling of my order and secure, careful packaging by the company of the glass for shipment. Before I placed the second order, David Miller provided a helpful hint that I need consider a 1/4" thickness for the glass in lieu of what I thought I needed, and he was so right. The glass that then arrived was perfection. I am grateful to Fab Glass and Mirror for making this process so easy.
Janice P.
Was this helpful?
Lovely custom cut glass patio table top
My glass top needed to be custom fabricated, which they can do. There was a good selection of glass options, and the people helpful. The glass arrived well packed, fit perfectly, and looks great. Effectively a new patio table.
Roger H
Was this helpful?
Glass is great but not sure about the tabs just yet.
The glass I ordered to cover the bedside tables is exactly what I needed but I did not receive the tabs to keep the glass from sliding. I also did not read those would be sent separately. They have contacted me & said they will resolve the problem by sending out new ones! Hope they get here quickly!
Alexis Gonzales 🦉
Was this helpful?
I previously rated my experience as a 2…
I previously rated my experience as a 2 because the item, while not defective, did not come as the sales rep explained it to me. Following my review the company immediately followed up with me and we came to a resolution. I have updated my review based on the fact that the company cares enough to monitor feedback and follow through when necessary.
Katie
Was this helpful?
Timely response and shipping
Timely response and shipping. Product arrived as expected and well protected during shipping
Charles Cox
Was this helpful?
Beautiful large patio replacement glass with excellent customer care
Sales rep Solomon was very helpful with what I needed since I wanted replacement glass for large patio table to be slightly smaller than frame and his suggestion worked out perfectly. Now I was really worried what to expect as far as delivery , glass was heavy and large and we live on a hillside which involved 18 steps up to patio. I called the office and spoke to Ben Parker who was really instrumental in contacting the delivery company, for a fair additional fee was able to have delivery to our patio. When I unbox the table it was perfect, just beautiful. So happy with the glass, just perfect.
Debbie Zeiger
Was this helpful?
Master Shower
From ordering, measuring, delivery and ultimately my personal installation, the FG&M team were fantastic and supportive with drawings and videos to aid in the installation. The glass is high quality and easy to work. I highly recommend the FG&M team.
Ted Geiger
Was this helpful?
great communication
great communication, easy to order and made exactly to my measurements.
Donna Jo Smith
Was this helpful?
Cite this page
According to TrustPlane, Fab Glass And Mirror has a 3.9/5 rating based on 42 verified reviews as of April 2026. Source: trustplane.app/company/fabglassandmirror-com