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harttools.com

3.350 reviews
Last reviewed: Mar 4, 2026

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harttools.comMember since Mar 2026

harttools.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.3 out of 5 stars. Last reviewed March 4, 2026.

Customer Reviews

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Any KETER product that is cheap be aware!

This website I would beware as I was about to buy & it reminded me of another scam outdoorstorage.com which link you to carcraftgear.com both shopify! They took slot of my money . NOTE,so when you click on this website it links you to other page -other items - which will be the link that gives you verification codes from poss another name or SHOP. then the theft to take your money by you giving your bank details or Google pay The address& email will be fraud yet if you persist they will say they have sent you the item but it will be a similar address with a tracking number.from some time ago please be careful.

Lorraine Venning
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AVOID A 20V HART TRIMMER

I PURCHASED A 20V HART TRIMMER AT LOWES LAST SUMMER 2025 AND USED IT ONCE. I TRIED TO USE IT AGAIN, MARCH 2026, BUT NEED TO RECHARGE THE BATTERY, AND DISCOVERED THAT IT WON'T CHARGE, WITH ERRORS SUGGESTING THAT IT'S NOW DEFECTIVE. I CALLED HART CUSTOMER SERVICE, AND THE BATTERY SERIAL NUMBER INDICATES THAT THE BATTERY WAS MADE BACK IN 2020 (!) AND IS NOW OUT OF WARRANTY. SADLY, I DIDN'T KEEP MY PURCHASE RECEIPT (MY MISTAKE), SO I CAN'T PROVE THE PURCAHSE DATE. THE BATTERY IS NOW OUT OF PRODUCTION AND UNAVAILABLE. THIS WILL BE MY LAST HART PURCHASE.

Mr James Gulizia
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Full-time RV life can have its…

Full-time RV life can have its challenges but finding the right tool isnt one of them. Hart tools have been a life saver. They are budget friendly and they hold up better than any of the other brands. They are easy to find as there is a Wal-Mart just about everywhere and the selection is on point. Just purchased a Hart skillssaw today. Never going back to any other brand!

Trish Jowell
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Do NOT buy Hart…

I can’t recommend more NOT to buy Hart Tools. Read the warrantee if you are considering buying from them. My leaf blower didn’t last 6 months. In that time I used it maybe 8 times. The motor just stopped working. The price it would cost me to pay for return shipping is almost the price of a new unit. On top of that, there is NO return warrantee because they said the store I bought it from is not an authorized reseller? Very disappointed with the quality, more disappointed with the customer service.This is the response I got “Thank you for contacting HART. I’m happy to assist you with your inquiry. Please note that this seller is not an authorized reseller; therefore, the product does not include a manufacturer’s warranty. Should you need further assistance or have additional inquiries, please do not hesitate to contact us again. Sincerely,Tsholofelo MathabeHART Support”

Jer Boots
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False advertising

Hart tools ad said 1 7/8 in hose and attachments on the shop vav and when I received it it was only 1 1/4 inch the people at Hart were no help said it was a company cleva they were no help either I purchased the vac thru Walmart. Com could only talk to call centers .

nptaol.com
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I really love hart tools

I really love hart tools. I think I got just about all of them and I love the experience of using them

Paul Bowman
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I bought a mechanic set of sockets only…

I bought a mechanic set of sockets only to have one of the drawers completely empty with no tools. I contacted Hart tools with this issue and Emily heyward was the best at helping me with a resolution to this issue. Thanks Emily... Hart should be proud to have you as an employee!

Jody
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I recently bought 20V Multi-tool

I recently bought 20V Multi-tool. Upon testing battery, I noticed the speed/power selector was set to zero. Hence the motor was not engaging. At speed selected 1, it produced a pitch of "B natural". I started the song "Oh Christmas Tree". And used speed selection numbers 1-3-3-3, 4, 5-5-5, 5-4-5-6, 2, 4-3-3. Now my complaint is that #2 speed was a D. And it needed to be an Eb to be a correct pitch for this song. Please retool the speed so future weird musicians can play this song on this tool. Mo Merry Christmas!

Maurice McConnell
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This product holds up just as good as…

This product holds up just as good as the top brands out there. Good product for the price

Sheila
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I bought a circular saw

I bought a circular saw, I was surprised how much power this little saw has I really don't need to buy another saw this one doe's it all I highly recommend this to everyone! really satisfied!!!

Larry
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Everything worked really well

Everything worked really well. I even told my family and friends about this awesome product. They said they were going to inquire about getting one themselves.

Kelly Kreiser
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Customer service is horrible..

Customer service is horrible... Been trying to get a battery replaced on my 3k+ riding lawnmower for about 4 months now...The website doesn't work to leave messages, the call center never answers the phone, and the call center hours are horrible... It's apparent that hart donest know it's customers have jobs and actually work. They also don't have parts available for purchase at any given time the product you bought is probably out of production. Extremely poor service from the same company that builds some of the best tools in the industry, tti industries....

Robert Hollar
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Just purchased a 40V mower

Just purchased a 40V mower. It performs great with lots of power to cut my entire yard.

Sally Gillmore
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Bought a 20v Hart polesaw

Bought a 20v Hart polesaw. Stopped working the third time I used it when the cord in the middle section pulled apart. Hart has a nonexistent customer service department .You can call and call and no one returns a call. Walmart just tells you to call Hart and won't let you return the item once it's been used. Polesaw was extremely top heavy and unbalanced but had good power.Don't buy this product, even at a bargain price.

Richard
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Ordered a power tool, was shipped unlabeled parts

I ordered an auger on labor day sale. It is displayed as a professionally packaged item you would find in a store. I was shipped multiple boxes with no notification as to why. The first box was a hastily packaged auger bit that looked like it had picked up off a floor and boxed up by a child with coordination issues. It was in a plain brown box. No label, no sticker, no nothing, no company name - nothing. The 2nd box was a plain brown box with a manual in it. That's all I've received. I'm waiting to hear back from customer service. I just want what I paid for.

Kimber Anderson
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good products

good products

Mauro
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BATTERY FAILURE

Customer service is lacking. Spent 3500 dollars on their riding mower and bagger only to find battery warranty quit after a year. They agreed to replace within 10 to 14 days. Been over 30 days with not as much as an excuse. Looked it up online and it says battery unavailable...

Jim Foster
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Do not buy battery operated tools of Hart

I bought 5 battery operated Hart tools from Walmart and on the 3 year mark all 3 batteries are dead. I bought Walmart insurance and Hart has a 3 year life and they won't do anything for me. My husband works in construction and has had the same batteries for over 12 years and using them constantly on tbe job. I have had theses batteries for 3 years and use them to do ALL YARD WORK. Do not buy Hart. Spend a little more and get the tools and the batteries that will last. Its sounds so skeptic that they die on the 3 year mark? I bought them in July of 2022. 🤔😡I am stuck with the tools but no batteries. The batteries I have are the 6 ah 40v, 2.5 ah 40v, 4ah 40v. Stay away from HART!

Linda Kirwan
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Poor Mechanics / Poor Customer Service

Self-Propel Transmisson failed in less than 3 years of the 5 yr warranty. Warranty claims process has been a joke. Transmission is not a stocked part (odd being as how these fail often on users) so im forced to wait over a month and a half for the part to be fabricated and shipped to the repair center across town. If a company cared of customers theyd replace the mower in this scenario but apparently they dont see a problem with a customer having to go without a lawn mower for nearly 2 months. This is the last of any HART item ill own and may go ahead and replace the other HART items i have just to avoid this nightmare again.

Taylor
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Hart push lawn mower payed almost 400$…

Hart push lawn mower payed almost 400$ battery went out after one summer replacement is 200$ for a battery ???!!! Will never buy hart tools again !!!!ON FATHERS DAY !!!! Thanks HART!! 👎🏽

GamingRamzMan 627
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According to TrustPlane, harttools.com has a 3.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/harttools-com