fast shipping and quality tirz
fast shipping and quality tirz. i’m a huge fan now and i have tried about6 other companies
Lisa Dewyngaert
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Fridays Health
4.450 reviews
Last reviewed: Feb 27, 2026Do you agree with Fridays Health's TrustScore? Voice your opinion today and hear what 4,200 customers have already said.
www.joinfridays.com/?utm_source=trustpilot&utm_medium=review&utm_campaign=profileMember since Mar 2026
Fridays Health is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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50 reviews
Absolutely horrid experience
Absolutely horrid experience. First order went well - although confusing. They do not give instructions on how to work with them - like receive the product or getting your next one involves making a request for refill that is cancelled and then they order it and you can't follow what is going on at all. Second order - hit by weather delays and I contacted them because I wasn't going to receive it before I would be gone for several days. Their customer service ignored that I wouldn't be there to receive it, told me when it would arrive, ignored that it would potentially freeze and only addressed hot weather delays (not a problem in Illinois in January/February). I cancelled my subscription, then saw a document added to my account about a refill, had to contact customer service again to confirm it would not be shipped and had to ask 3 times for them to remove my credit card from the account. They only did it today after I also posted on their Instagram page about how bad the experience was and I was still waiting for my card to be removed. Guess what - that got them not only removing the card but also removing my post! DO NOT give your money to this company - it will only cause headaches. Oh and their BUD is ~1 month for microdose products which means that if you follow their instructions and care about a BUD, you can't get 4 injections out of a vial since shipping takes time.
J Ritter
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Never made it past the website.
Trying to shop & compare at this company's website is exactly the same as shopping for car or life insurance. They won't give you any information at all, until after you've given them ALL of your personal information. I've never been able to get past that creepy sketchy feeling one gets when dealing with a site like that, to actually see what they're offering. Too bad.
B Condon
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Email answered in 7 minutes
Email answered in 7 minutes, now that's service
Preston
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I never received my medication,and…
I never received my medication,and can't get ahold of a real human.
Katie Norman
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Great consultation
Great consultation! My NP was very kind and explained everything very thoroughly. I'm excited to receive my prescription!
Grace
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Delayed Shipment & Lack of Updates
I’m really disappointed with my experience so far. I was told shipping would take 2–5 days, but it has now been 9 days and I still haven’t received my medication. A shipping label was created 4 days ago with no updates since, which has completely messed up my planned start date. I’ve contacted customer service multiple times and keep being told I’ll receive it “soon,” but no one can provide a clear update. This has been very frustrating, especially for medication that’s time-sensitive.
Julianna Martinez
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Excellent Customer Service
Customer Service was prompt and fixed my problem immediately. Highly recommend Fridays!! Oh...product is great too!
Kimberly Gross
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Fridays was so simple and easy to…
Fridays was so simple and easy to engage with at every step.
Jessica Bergman
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Great job and friendly people
Great job and friendly people
Besy Estrada
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Doc!
Dr. Otobong Digbani was very helpful and a pleasure to work with.
Kaitlin Davis
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My counsoltation with the provider was…
My counsoltation with the provider was very helpful. She was able to walk me through getting my script from previous supplier. Customer service is very important to me I am very happy I made the switch.
Sandra Corrion
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Lack of customer service is a severe…
Lack of customer service is a severe problem!!
Michael Rauscher
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Grace was AMAZING
Grace was AMAZING! She answered every single question I had (and never got annoyed!) She was very knowledgeable and taught me a lot on something I wouldn’t have thought or known to ask.
KW
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My provider made me feel comfortable…
My provider made me feel comfortable and confident with my medication options. She was knowledgeable and helped to guide me and answer all of my questions.
Jennifer Sumrall
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Great service with easy to navigate portal and tracking with your account
The great customer service from not only the provider but the chat service and support staff. Kept me informed every step of the way
Anthony Morgan
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NP was proficient
NP was proficient. It did not take long and she was concerned about needs and possible side effects.
Sanchez
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I appreciate that I was able to speak…
I appreciate that I was able to speak to someone today after I reached out about my concern. Kathy was great!
Terri Buckner
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Happy customer!
Overall, Fridays is doing amazing. I love the transparency and the fact that I can find and do everything on my app. Customer service is phenomenal. I haven’t been able to get on a video call and they were nice enough to schedule a phone call for me and handled everything with my medication that way!
Keayana
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Review
Video visit was great and quick
Johnandmindy Carlon
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Cite this page
According to TrustPlane, Fridays Health has a 4.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/joinfridays-com