*Scam, all tax attorneys are** Please negotiate your own payment plan directly with IRS or local CPA if you need help!!!
I started with $9,000 in tax debt and ended with over &12,000 in tax debt on top of the $3,960 I paid them. They sit on your case for over two years while pretending to go over your finances and “negotiate”, only to do a payment plan with Conserve Collection Agency (the one the IRS uses for payment plans). They will make it sound like there are actual negotiations, but they are merely allowing you to accrue more fees and interest while they string you along and then tell you that they “filed for fee and interest abatement but it was denied” which is a lie. They do exactly what you can do for yourself but charge you thousands and leave you with several thousand more in debt than you started with and they take your money and speak to you unprofessionally. I paid them to do 2018 taxes they stated they sent in but the IRS still has no transcript available and they did my state taxes wrong and it said I owe money but do not. I didn’t even know I owed until the state froze my accounts to the tune of $1,066 two days before Christmas. I had to pay a local CPA $350 to fix my state taxes and I’m still waiting to get my $1066 back. Seek local counsel with a local and reputable CPA. Optima Tax took a $350 retainer to tell me 6 months later that it would cost $8000 to take care of $9000 of debt with no guarantees. You can work with the IRS to get your taxes up to date, do not give anyone but the IRS your money. It seems overwhelming but I promise you can do better by doing it yourself as soon as possible and not ending up in more debt by hiring companies like Justice tax. They promise what they can’t provide and they know it. That’s fraud. I will be perusing multiple avenues to seek justice against Justice Tax.
Lindsey Gouzy
We hired Justice Tax LLC in March 2025…
We hired Justice Tax LLC in March 2025 and paid $4,000 upfront to handle my 2019 tax matter. We fully cooperated and provided every document requested.We were repeatedly led to believe they would file what was needed, help us become compliant with the IRS, and that we may still be able to receive our 2024 tax refund while setting up payment arrangements.However, after taking our payment, the service has been extremely disappointing.Months later, the work that was promised has still not been completed, and instead of clear answers and progress, we have experienced long delays, poor communication, and a lack of transparency. At times, it has felt nearly impossible to get responses, and we have even had issues where communication appeared to be blocked or ignored.Because nothing was properly resolved, our situation has only worsened, and our refund remains impacted. This has caused serious hardship for my family during an already difficult financial period.I am also leaving this review for transparency because consumers should be aware that this business appears in public records and online under multiple associated names and addresses, including references to Accounting and Information Solutions LLC, and related Jacksonville, FL locations. People researching this company should make sure they understand exactly which entity they are hiring before paying any large upfront fees.I am sharing this experience so others will do thorough research, ask very specific questions before signing contracts, and do not assume promises made during the consultation will match the follow-through afterward.I regret trusting this company with such an important matter and am now pursuing formal complaints elsewhere.
sdm sdm
Justice Tax LLC is a predatory company…
Justice Tax LLC is a predatory company that targets people in stressful financial situations and bullies them into thinking they need to pay thousands for help they can often get for free. What they don’t tell you is that most IRS or state tax issues can be resolved by calling the agency directly—without a middleman or massive fees.In my case, they did absolutely nothing. They sent me a corrupted contract file that I couldn’t open, then ignored my repeated requests for a working version for months—until I finally threatened legal action. Only then did I get a response. That’s not service. That’s stonewalling.After I updated my payment method (same day), they tagged on a surprise fee with no prior explanation. When I questioned it, I received one of the most unprofessional, aggressive emails I’ve ever seen—from a man named Scott La Flam. He’s not even in customer service, yet he sent me a threatening, slanderous message full of false claims and legal intimidation simply because I left an honest review and asked for accountability.Let’s be clear: • They performed zero work. • I never received or signed a valid contract. • I cooperated fully. • I paid promptly. • And I have the documentation to prove it.Now I’m taking action: • Filing a formal BBB complaint • Reporting to the Federal Trade Commission for deceptive practices • Contacting my State Attorney General • Disputing the charge through my bank • Preparing legal action for defamation and non-performanceThis is not a real solution-oriented company. It’s a pressure campaign disguised as tax help. If you’re struggling with taxes, talk to a CPA or the IRS directly before handing over a dollar to these people. You deserve real help—not threats.
Kelly Robinson
Do your due diligence before hiring this company!
We hired this company and from the beginning there were multiple issues. Initially, they confused us with another client. I discovered this when they told me our state tax forms needed to be signed and returned, then asked if we were located in a different state. We are not — we live in another state entirely.This was just one of several instances of confusion. Communication has been extremely poor. We do not receive return calls, and despite emailing three times over the past week, we have received no response.I regret not doing more due diligence before hiring them. They were quick to take our payment, but when we attempt to contact them with questions or concerns, they are unresponsive.Stay away from this company and use a more reliable one.
Stephanie
AVOID THIS PREDATORY SCAM AT ALL COSTS…
AVOID THIS PREDATORY SCAM AT ALL COSTS – THEY’RE PROFESSIONAL EXTORTIONISTS IN SUITSZero stars isn’t low enough. This “company” is a straight-up fraud factory that preys on desperation and laughs all the way to the bank.I handed them over $5,000 to negotiate a lien reduction. Result? Not one single dollar shaved off. Instead, they slapped me with the same payment plan the creditor had already offered—before I ever contacted these leeches. That’s right: I paid five grand for a pre-existing option I could’ve clicked “accept” on myself.Every promise they made evaporated the second the check cleared. Their “expert negotiators” are glorified phone-answerers who read from a script, lie with a smile, and ghost you the moment you ask for proof of progress. The so-called “Golden” Management team? A pack of slick-talking vultures who dodge calls, fabricate excuses, and treat clients like ATMs.And the harassment? Relentless. They’ll spam you for 5-star Google reviews while actively screwing you over—classic gaslighting playbook.If negative-100-star ratings existed, they’d still be too generous. Run. Do your own legwork. These parasites thrive on fear and deliver nothing but financial trauma.
Tod Stewart
Ms Sabrina did an excellent job on taking care of our tax issues
Great people to work with and Ms Sabrina did an awesome job
George Lansaw
The man I spoke to was confused throughout the conversation (?!?)
I had a conversation with a gentleman at this company and everything that I said seemed to flummox him. (And I wasn't saying anything complex.) They are supposed to help with tax issues but every time I said something (and I didn't say too much) this guy kept sighing as if he was buying time to figure out what I was saying. The basic gist - like most people who contact this company - is that I need help with my taxes. I wouldn't trust the guy I spoke to as everything I said seemed to confuse him. Take your business elsewhere.
JustAnswer Customer
Hired them in March 2025
Hired them in March 2025, paid them $3900.00 and they promised to resolve our tax debt but the IRS, put a tax levy on our wages and Justice Tax is dragging their feet, they dont give you any updates on your case, when and if they send an email or call it’s something different every time. So far we’re losing $1000.00 per month trying to work with Justice Tax. Very disappointed in this company.
Debra
They were very helpful was done in a…
They were very helpful was done in a timely manner unlike the other company my husband hired before he passed away it didn't take years just mothes and no that's one less worry the whole team was super helpful though the process and kepted me updated the whole time would recommend to eney one looking for help with there tax issues.
Nicolle Battaglia
A game changer.
Justice Tax was a life saver, they came through for me in a huge way, and I'd recommend them to anyone needing help.
Cindy Grey
I used another company to do my taxes…
I used another company to do my taxes and they messed everything up. Justice tax straightened out all issues. Sabrina from justice tax was awesome.everytime I received a new letter from irs,Sabrina took care of it and explained every detail. Sabrina is very professional and polite. Wonderful.
Mark Beaudoin
Sabrina was very efficient
Sabrina was very efficient, she kept me updated at all times and very helpful to help solving my problem. Excellent customer service
Judy Carlson
Justice Tax, LLC is a SCAM
Was told a set of services that justified spending $11,500. Once contract signed told that those services we not offered. After repeated tries to contact them filed complaint with the BBB of South Frorida. We were then contacted by Justice Tax,LLC and told that none of the items were ever said. When asked what we then paid $11,500 for they just said "what is your problem, you signed a contract". They have since cost us an additional $10,300 in IRS penalties and interest, which they were to stop, filed a form 433-D which we could have done ourselves and are holding our money unless we sign a release that sates what a great job they did. This is a scam.
Kenneth Knauss
Extremely poor service
Extremely poor service; proceed with caution! I reached out to Justice Tax at the end of last year following an IRS audit. Despite encountering negative reviews, I inquired about them, and their response was that they cannot satisfy everyone. I somewhat concurred with their viewpoint and decided to utilize their services. They assured me they would negotiate my IRS balance, but after months of weekly calls and receiving vague responses about waiting for my transcripts, I received another IRS letter indicating my balance had increased by an additional $3,000. After paying Justice Tax nearly $4,000, they sent me a payment arrangement letter that I could have easily arranged myself with the IRS. They failed to negotiate my balance and simply took my money without providing any substantial assistance. I attempted to contact them multiple times, but Jordan, the individual handling my case, never answered or returned my calls. Therefore, I advise you to save your time and money by steering clear of this company, as they are exceedingly dishonest.
Andy Mariano
Tammy was very helpful showing me step…
Tammy was very helpful showing me step by step. On how to resolve my tax debt
Debbie Marchant
They cleared out YEARS of taxes for…
They cleared out YEARS of taxes for me. I would use them again!
Marilyn Bustos
Revealing the Scam
Revealing the Scam: Justice Tax from Jacksonville, Florida Justice Tax, a company based out of Jacksonville, Florida, presents itself as a tax assistance service, promising to negotiate deals with the state on behalf of their clients. I hired the company thinking I was doing the right thing. However, recent experiences reveal a troubling truth - Justice Tax is indeed a scam, preying on unsuspecting individuals seeking help with their tax liabilities, I wanted to shared my harrowing experience with Justace Tax. Long story short- They initially agreed to a deal with the state for me to pay $1500 per month to the state. Keep in mind I was already in a negative cash flow situation. However, upon taking matters into my own hands, I discovered a stark contrast - I was able to negotiate a deal with the state directly at the significantly lower rate of $100 per month, exposing Justace Tax's deceitful practices. Adding insult to injury, Justace Tax failed to fulfill their promise of representing me with the federal government, leaving me stranded and unprotected in my tax affairs. Despite repeated attempts to seek assistance, I found myself abandoned by Justace Tax, facing additional financial strain and uncertainty. My frustration with the lackluster service provided by Justice Tax is palpable, as I want to express my deep disappointment with the company's (Justice Tax) deceptive tactics and unfulfilled commitments. Even after seeking aid from a special internal help group, Justice Tax's incompetence persisted, further tarnishing their own reputation and credibility. I sought assistance with the federal side of their tax matters, Justice Tax shamelessly attempted to renegotiate the terms of their agreement, demonstrating a callous disregard for the my financial well-being. With over $3000 already paid to the Justice Tax company, I was left feeling exploited and betrayed by Justice Tax's opportunistic behavior. In light of these alarming revelations, it is imperative to caution others against engaging in any business dealings with Justice Tax. I strongly advise against any association with this dubious entity, emphasizing the distressing experience and financial harm I have endured as a result of my interactions with Justace Tax. In conclusion, the cautionary tale of Justice Tax serves as a stark reminder of the importance of due diligence and vigilance when engaging with financial service providers. It is essential to thoroughly research and verify the legitimacy of companies offering tax assistance, to avoid falling victim to deceitful practices and potential scams. Let this narrative stand as a warning to all - steer clear of Justice Tax and safeguard yourself and your loved ones from becoming ensnared in their web of deception.
Richard Sheldon
I just wish I read all the survey…
I just wish I read all the survey before hiring this company to help with my tax filing. I was being proactive and called January to see if they can help me with filing my taxes for 2023. I was reassured that everything will be filed accordingly. I was connected with three different tax consultants before the end of March. By April 16, I have not heard from them and contacted their office and come for find out they requested for extension to file my taxes. I have until October to file my taxes. Paid my taxes directly to IRS in September. On November 20, 2024, I received a letter from IRS with late fee and interest accrued. After speaking to IRS representative, that charges were accrued from April 16, 2024. I attempted to speak to one of the tax consultants, I was told since my case was closed, no explanation was given unless I wanted to be reopened again but I will be charge for more fee. I reported this company to BBB. Please don't use this company. Justice Tax llc.
Maryan Huson
I initially had problems with the the…
I initially had problems with the the first case worker.Then they transfer me to a Laura Kington .She was awesome she work with me and put at ease by informing on my situation and how we can resolve it. She is pleasure to speak with and she always reassuring. Always called me back and made sure that my case was important to her and she was working on a resolution which she did .Thank You Laura
donald afienko
Justice Tax is not a reliable company
Justice Tax is not a reliable company. I called in need of assistance and was told they will help reduce my taxes. As time kept ticking away, they sat on it for over a year with my constant calls checking on the outcome I was told that its being worked on. So, finally after over a year, they notified me that everything was ready. come to find out, because they sat on it for so long, my taxes have increased by around $3,000. after contacting them, they said they couldn't do anything but gave me a stinky 10% check of $388 for my inconveniences. Sad as that is, that was not even close enough to the 3K extra on my income tax as well as they collected almost 4K for fees.. OH Yes, they are a scam big time. NO ONE SHOULD HAVE TO GO THROUGH SUCH TERRIBLE EXPERIENCE!!!!Very DISSATISFIED
Christine Sutton
