CONSUMER BEWARE!!
This is the most unprofessional company that I have ever dealt with. The very first claim I had they denied it without even sending an adjuster out. I had to go through about 8 different employees, that all seem to hate their job, before any of them would let me speak to a manager. I finally got the manager to agree to send a third party adjuster out to look at the vehicle. The adjuster 100% agreed with the Ford dealership that there was a cam phaser problem. By this time my vehicle was already in the shop for nine days. Premier again denied the claim saying that it was a pre-existing problem. This was a complete lie and the repair fell well in the parameters of their contract. This is an absolute insurance scam company. BUYER BEWARE!! I canceled my policy immediately and they still wanted to charge me $50 for cancellation. What a scam!!!
Chris Wicks
Can warranty
Well I worked with Dane. We did have a lot of false start with sending the info he needed to set me up but he was very patient. Once info received it was a very quick process.
Joann Woodruff
I bought the warranty,never got to use…
I bought the warranty,never got to use it. Due to certain circumstances I had to cancel because of the high monthly price. When I canceled,they told me I would not be charged. I was. When I called back and told them I got charged,they said I would be refunded 3to 5 days. It's been 6 days and still no money. What a crooked way to operate. Thank you
Phillip Owens
Five stars!
Sales person was incredibly helpful, and I was very happy with my Extended Warranty coverage.
Dale Quarton
Customer service
Everything went well
Lisa Greer
Super easy process
Super easy process, everything was easy and fast to do
Henry Ruiz
I never ordered anything from you guys.
I never ordered anything from you guys.
Lee
Easy purchase, great deal
Completed online with help via text from rep. Good price. Good experience overall.
Joshua Webb
I felt the agent was very experienced
I just felt the experience from the agent that I spoke to.He broke it down to me and he went over everything to cover it about the cost of of coverage.
WillieBriscoe
Great service pretty good price too
Great service pretty good price too
Douglas Watson
Marc the representative sent me a…
Marc the representative sent me a message via text requesting to charge my card more money after taking my payment. I’m savvy in the insurance sector and once that initial payment was taken the rate was locked in. Marc is a scammer.Marc message below Hey Good morning I am sorry but with the vin the rates went up a little it will be $144.00 a month but the first payment will be $135.00 can i get the ok to charge you $6?I then requested a full refund and cancel the warranty Marc respond again via text message I am sorry the rates went up with the vin by a few dollarsCorrect and now when i put in the vin it went up to $160 but i did apply more discounts to bring it down to 144 and only $135 to startI will not charge it i will refund you the $129.00 and let me know in the future if you get better rates just be careful from scammersI will email email the underwriter now and let them know and explain to them if we can keep it on the 129You got a full refund it will show back to the card with in 3-5 daysOnc
Michelle
Actually having fun buying insurance!
So easy it made think…..if it’s too good to be true…..run.I’m going to have to change my thinking as this was the easiest most pleasant experience I’ve ever had purchasing any insurance.Morris was always responsive without hesitationAnd was able to answer every question.I’m looking to a long and enjoyable relationship.
Louis Fenkell
I was very very happy with the service…
I was very very happy with the service that I got over the phone the people were very informative and I was very pleased and it was very easy to understand I am currently waiting to get a hard copy and after the 30 days hopefully I won't need it but it sounds great that it'll be there if it if it does happen
Ralph Burrillo
Easy process
It was the only company that gave me a no hassle quote. It was cheaper than all of the rest, and it was an easy process.
Dwight Thomas
Good customer service when signing up…
Good customer service when signing up and the monthly payments.
Brad Fritch
Maxs he was the agent.
Maxs, was very knowledgeable he was straight to the point in what I was looking for in the plan that I wanted. He also answered all my questions with no hesitation.
Simone Johnson
Happy
I'm happy to be aprt of your service
SONJA WESTBROOKS
SO FAR IM IMPRESSED
SO FAR IM IMPRESSED
Carl Perkins
Easy process
Easy process. Reasonable price.
Rollin McClain
Agent was very helpful and stood…
Agent was very helpful and stood engaged in all the process.
Yvonne Carrion
