Odette Rocks <3
My sister recommended their service because her experience was great. I can attest to that, I especially want to thank Odette for her efficiency and kindness she's the best!!
May Mabrouk
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PSI Health Insurance
4.950 reviews
Last reviewed: Feb 16, 2026Do you agree with PSI Health Insurance's TrustScore? Voice your opinion today and hear what 372 customers have already said.
www.psiservice.comMember since Mar 2026
PSI Health Insurance is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 16, 2026.
Customer Reviews
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Odette was very kind and friendly
Odette was very kind and friendly, and she truly helped me with every question I had. The process was fast and smooth. Thank you!
Tuana KOÇ
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I would recommend!
The communication was easy and smooth. They are very responsive and helped me to upgrade my plan in a timely manner. I would surely recommend their services.
Juan SgBu
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Very good insurance for students…
Very good insurance for students especially. Highly recommended.
Shiva
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Quick, Responsive, and Helpful Service
The customer service was quick and responsive. Odette resolved all of my issues efficiently and followed up regularly to keep me informed. She provided the information I needed and was very helpful throughout. Great experience overall.
Keerthana Chinthala
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Great experience with PSI!
I had a great experience working with Madesin during my insurance enrollment. She was very helpful and proactive, especially in submitting a request for my Spring coverage, which made the whole process smooth and stress-free. I really appreciated her support and responsiveness. Highly recommend PSI!
Debarshiya Chandra
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Greta experience with app and the…
Greta experience with app and the online communication assistant. Helped me with my query in minutes
Ashar Shamim
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Refund of accidental purchase
Quick resolution
Bharti Singhla
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Highly recommend PSI Insurance
Highly recommend PSI Insurance! The waiver process was incredibly smooth and hassle-free. Their customer service is super responsive and always ready to help. I also had a great experience with my medical visits and claims. A must-have for international students!
Jiuge Xu
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Great service from PSI
Great service from PSI. The customer support team responded very quickly when I needed help. The coverage I originally purchased didn’t meet my school’s waiver requirements, but the PSI representative promptly helped me extend the coverage to match the requirement. I really appreciate their efficiency and helpful attitude. Highly recommend.
Tianshi Zhao
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Good experience
I had a great experience with PSI and highly recommend their services. I went to CVS to get a vaccine, and the process was quick and smooth. The shot was completely free, and I didn’t need to pay anything on the spot.
Xinyu Wu
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Easy waiver and quick response
The waiver process was smooth and saved me a lot of hassle. What I like most is their customer service. They helped me quickly when I needed instructions for a vaccine appointment. Real and helpful support.
Edward Gao
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Claims denied - ended up paying everything
I purchased this insurance as an international student/OPT graduate believing it would provide basic coverage for medical visits. Unfortunately, my experience was disappointing and stressful.I visited a doctor due to chest/stomach discomfort, and the visit also included a general wellness evaluation. Tests were ordered by the physician, including lab work and an X-ray. Later, all charges were denied and classified as preventive care, meaning I had to pay out of pocket, including separate bills from the lab and imaging center.What was especially frustrating is that this plan does not cover preventive care or routine checkups at all, which was not clearly explained during enrollment. I received an insurance card but do not recall receiving the full policy handbook upfront, and I only learned about these exclusions after claims were denied.As a recent graduate, being billed back-to-back for multiple services with no coverage was financially difficult. While customer service did respond, the outcome was always the same: everything was the member’s responsibility.I would strongly advise students and recent graduates to read the full policy very carefully and understand that this plan is probably for emergencies or accidents, not routine or mixed medical visits. Unfortunately, it did not meet my expectations, and I have decided to cancel my coverage.
Bhaanu
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My experience was good very prompt…
My experience was good very prompt customer service.
Thilak
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helpful experience on the phone
i was accidentally double charged due to a computer glitch but the help i received from Madesin was very efficient and timely.
Bianca
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Perfect for international students who want to save…
PSI’s World Elite Plus saved me over 1000 dollars annually. It features the same coverage as school’s health insurance and more. Claims are easy, customer support responds fast and easy to reach. Just skip your school’s health insurance and choose PSI.
JLEE
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My first claim experience was great
My first claim experience was surprisingly smooth! The form was easy to fill out, and I just submitted everything by email. The customer service was quick to respond and very helpful throughout the process. From application to payout, it only took under a month—fast, simple, and stress‑free.
CW
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Great customer service
Great customer service. Resolved my issue very quickly
Free Bird
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Great customer support experience
I had a great experience with PSI Health Insurance customer support. Odette was kind, professional, and very helpful in resolving my issue. She followed up with the team, kept me informed with timely updates, and made sure everything was completed as quickly as possible.
Prasannakumar Dasari
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Great customer service
Great customer service
Ashfaaq Ahmed
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Cite this page
According to TrustPlane, PSI Health Insurance has a 4.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/psiservice-com