We love Ruffle/Rugged Butts
We love Ruffle/Rugged Butts! High quality pieces, and excellent customer service! Marcus was a dream to work with! While we have littles, we’ll be Ruffle/Rugged Butts customers!
Kelly Miller
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RuffleButts / RuggedButts
4.850 reviews
Last reviewed: Feb 25, 2026Do you agree with RuffleButts / RuggedButts's TrustScore? Voice your opinion today and hear what 509 customers have already said.
www.RuffleButts.comMember since Mar 2026
RuffleButts / RuggedButts is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 25, 2026.
Customer Reviews
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50 reviews
Amazing customer service
Amazing customer service. Quick, efficient, friendly. Lifelong customer here!
Nicole Passarelli
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Hands down the best quality fabrics
Hands down the best quality fabrics. Silky smooth and thick. Excellent seams, too. But the best part is their customer service!
Heather
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I love everything about Ruffle butts
I love everything about Ruffle butts. The quality of clothing is excellent. I will always order from here. The customer service is great. They go above and beyond to please their customers.
Dawn King
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I truly love this brand
I truly love this brand! While I normally can't splurge on the full price prints, I always keep my eye out for their sales. These suits are such good quality and I look forward to buying new ones every year. The material, the stitching, the RUFFLES! Their customer service team is also TOP NOTCH! You can't go wrong with a purchase from their site!
Jamie
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I love the products and the exceptional customer service. 😍 ❤️
I love the products. Especially the princess bathing suits all 3 of my girls love. My latest package came missing 2 items and the customer service from rufflebutts was absolutely amazing. Got my missing items within a few days and they were so nice wonderful 5 🌟 the only place I buy my kids bathing suits.
Tatiana Smith
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Great customer service
I have reached out to customer service twice now and both times their agents went above and beyond to help me find a solution. In a world of useless AI agents, this has been such a breath of fresh air. Thank you to their customer service team and thanks for giving them the autonomy to do great!
Rose Liu
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Best Customer Service
I had accidentally ordered 2 of 1 outfits. I got on the chat line and the issue was resolved in record time. Summer was quick and efficient!
Michelle Lopez
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Love the quality of the clothes and…
Love the quality of the clothes and when I had a sizing issue, two customer service representatives did an amazing job fixing my issue. Will be back for many more purchases.
MM
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Absolutely Love Ruffle Butts
I have been shopping Ruffle Butts for yrs now and love their products!!! Such cute items and love their amazing deals. Also, just had to deal with their customer service related to a problem that could happen anywhere but they were great. They responded fast and made everything right. I will continue to shop with them and recommend!!! If you haven’t brought from them yet then you are definitely missing out, place your order today!!!
Amanda Doan Nurse
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Rufflebutts products are super cute and…
Rufflebutts products are super cute and high quality. I have used them for matching Christmas pajamas and matching swimwear for my eleven grandchildren. Their customer service is great when I've needed to make adjustments. Highly recommend!
STM
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Wonderful company and great products
I have ordered a few times from them but this last experience I had an issue with the item. I cannot state enough how unbelievably nice and helpful customer care was. The end result was also a swift fix for the issue I had. I recommend rufflebutts to anyone looking for a great company to do business with. It helps that they also sell beautiful clothes for children!
susan walker
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Marcus was the most wonderful customer…
Marcus was the most wonderful customer support person that I contacted regarding an error that I made in my order. He was absolutely remarkable during the whole process. I will definitely order from ruffle butts again.
Deborah Abriola
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New lifelong customer!
Summer is a true blessing of an employee! My 4-month old is getting baptized and I needed to find a new dress for her and my 2-year old. I was so confused by how the personalization should look and what was typical on these types of clothing. Summer walked me through everything and showed me mock ups! To say she helped this mamma with a foggy brain is an understatement; certainly will be favoriting this website!
Meghan
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Excellent Customer Service
Allyssa was excellent. I had some trouble with a duplicate order, and she listened to everything I had to say and was able to fix my issue in a matter of minutes. She then helped me with my rewards account. Allyssa has made it so that RuffleButts has me as a customer for life.
Candice Knollman
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SO KIND
Allyssa was so kind in helping me get a dress for my daughters first birthday party!!! Thank you for being so kind!!!!!!
Rachael Yuschak
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Allyssa was awesome!
Allyssa was awesome!! She listened to my situation and was very positive and helpful when solving the problem. Love the great customer service!! Thank you so much Ruffle and Rugged Butts! We love yall!
Jamie Ritter
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Customer Service 100%
My daughter’s swim suit faded from a bright colorful purple, to a pale baby pink. Samantha was very pleasant to work with, responded within MINUTES, and issued a refund because they were out of my daughter’s size for a new suit! I will definitely try another one because of their friendliness and customer support! Thank You
Stephanie Pike
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Great customer service!
Marcus was kind and empathetic with the issue (which was no fault of RB’s) we had. He went above and beyond and offered us a replacement item. My daughter will be so happy!
Maggie
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After placing an order online on 7/27
After placing an order online on 7/27, I had to call & e-mail on 7/28 to make a change in my order. My request was handled by Marcus, who was so helpful & courteous. Marcus has excellent customer service skills & he is another reason I will continue to order from RuffleButts. Sincere thanks, Donna Williams
Donna
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According to TrustPlane, RuffleButts / RuggedButts has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/rufflebutts-com