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Subzeroparts

4.850 reviews
Last reviewed: Feb 23, 2026

Do you agree with Subzeroparts's TrustScore? Voice your opinion today and hear what 98 customers have already said.

subzeroparts.comMember since Mar 2026

Subzeroparts is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 23, 2026.

Customer Reviews

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Received parts fit as described

Received parts on time as promised - everything fit as described. Very responsive to the questions. I was able to fix my own sub-zero for much less than a service call. My unit is over 25 years old and built in so it would be very expensive to have a new one installed. Glad I was able to postpone that project for a little longer. Hard to find affordable honest service. On a scale of 1-10 thermostat replacement and defroster install was about a 5 and I saved about $2200.00 doing it myself.

Brian - Seattle
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Fast Accurate

Fast Accurate

AT Corbin
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Good job

Good job! Thank you

Customer
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Subzero 650 control board replaced.

My 20-plus year old Subzero 650 refrigerator would run continuously. After determining the control board needed replacing, I was happy to find a factory part still available from Subzeroparts. I placed the order and their team verified my needs to ensure the correct part was delivered to me. I installed the new control board and now it works like new!

Chris V.
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Good Customer Service

I ordered two bulbs for a Subzero fridge. One of the two bulbs arrived with a broken filament. The support team was very responsive and quickly sent a replacement. The bulbs are packaged in sleeves and wrapped in bubble wrap. They are not in sealed boxes with foam or cardboard protection that you would get with a $5 bulb from Amazon or Home Depot.

Khaldoon Sakkal
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Great customer service.

Great job making sure I had the right parts. And all is working again.

William in Virginia Beach.
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Easy order process and they shipped to…

Easy order process and they shipped to Hawaii on time using USPS.

William Shields
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Great wolf products

Great wolf products

Randy Peek
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quick ship and good parts.

quick ship and good parts.

aaron blankers
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I ordered a motor and fan

I ordered a motor and fan. Whoever reviews the order noticed I ordered the wrong fan for the serial and model number we have. They emailed me back and said they were going to credit the wrong fan and ship the correct fan. That is absolutely great service!

customer
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Great service

Great service, fast delivery and all around good experience.

Nancy W
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Accurate and convenient ordering

The ordering was very easy, according to the serial number of the refrigerator. The thing I liked the most was the fact that I ordered a new magnet for the refrigerator door along with a few other parts that needed to be replaced, the company got back to me with a message that the magnet I ordered did not match my refrigerator model and that they would send the correct part at no additional cost.

Yael Eshkol
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Great knowledgeable team, quick accurate service.

The team made a solid effort to ensure that the part I was requesting was indeed the correct part for my (20 year old) oven. Excellent knowledge and great service. Part arrived in a couple of days and was an exact fit. Thanks!

Marc Bellini
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Fast and accurate processing of the…

Fast and accurate processing of the order. Well protected packaging ensured delivery of item without damage.

customer
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Asked to have a call back twice and…

Asked to have a call back twice and never got one response

customer
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Easy to find what I needed on the site

Easy to find what I needed on the site. Fast delivery.

customer
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I needed a part for my wolf oven

I needed a part for my wolf oven. It was easy to order and shipped quickly.

dmahoney
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Excellent service

Excellent service! Quick delivery! Very knowledgeable!

customer
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Great communication and very fast order…

Great communication and very fast order processing. The part works perfectly. Highly recommend.

tjgswmkx
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Excellent service

Excellent service. Fast response and shipping. Competitive pricing. Highly recommended

A very satisfied user
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Cite this page

According to TrustPlane, Subzeroparts has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/subzeroparts-com