Great
They really get the job done
Mr Brown
Was this helpful?
Swell Loans LLC
4.850 reviews
Last reviewed: Feb 24, 2026Do you agree with Swell Loans LLC's TrustScore? Voice your opinion today and hear what 1,556 customers have already said.
swellloans.comMember since Mar 2026
Swell Loans LLC is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 24, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
Good customer interaction
I work with them to get a loan. I have several questions and they answer them. After I got the loan, I started to get paperwork in the mails, and I called them about it, and they informed me that it was not them and not to call the number. To also get rid of it. It put my mind at easy know they are there to answer question and help with issues.
Megan
Was this helpful?
Steve was always responsive
Steve was always responsive. We were kept informed and he made the process great ! He was awesome
Manda
Was this helpful?
very helfull
very helfull
cEnTraL 'TV
Was this helpful?
The experience with Swell Loans was so easy!
The experience with Swell Loans was great! The process was fast and easy and their representative Steve Schwartz was knowledgeable and very helpful! Id definitely recommend using them to anyone!
Linda McFarland
Was this helpful?
The underwriter failed to ensure a…
The underwriter failed to ensure a document had been signed by my wife. That delayed closing by 10 days. Then, once the appraisal was reviewed, two days before closing, after the delay caused by the underwriter, my application was suspended due to our home being a barndominium. Don't waist your time with these jokers.
Josh H
Was this helpful?
The company Is offering good treat to…
The company Is offering good treat to their employees
Maria Lujan
Was this helpful?
Incredible support and patience during my loan process
I can’t say enough good things about Robert Nunez and the patience he showed while helping me through the heloc loan process. From the beginning, he took the time to explain every detail, no matter how many questions I had or how many times I asked the same ones.Loan paperwork can be overwhelming, but Robert stayed calm, reassuring, and incredibly supportive throughout. He was always just a text message or call away, never rushed me, and always made sure I fully understood what was happening at each step of the process. I’m genuinely grateful for his help and would recommend him without hesitation to anyone going through something similar.
Enid Chaponda
Was this helpful?
I had a fantastic experience
I had a fantastic experience working with Lisa Ballard at Swell Loans. From start to finish, Lisa was incredibly helpful, responsive, and professional. She made the entire loan process smooth and stress-free, answering all my questions with patience and clarity. It’s clear she truly cares about her clients and goes the extra mile to ensure everything runs efficiently. I’m very grateful for her support and highly recommend both Lisa and Swell Loans to anyone looking for a reliable and friendly lending experience.
Brad
Was this helpful?
Swell Loans treat you like a neighbor!
Chris and the Swell Loans team were a pleasure to work with! As a first time home buyer, I had a lot of questions and Chris took the time to explain everything to me (sometimes twice!) so that I knew what to expect from the process. Chris and team will take care of you. Thank you!
customer
Was this helpful?
I had an easy experience with Lisa…
I had an easy experience with Lisa Ballard. I appreciate the constant contact from start to end. I will use Swell Loans and Lisa again in the future.
Naimah Cleveland
Was this helpful?
Steve was awesome
Steve was awesome, he made sure to respond to my questions as quick as he could even when my wife thought it was a scam 😂
Eliseo
Was this helpful?
Chris was great to work with great…
Chris was great to work with great communication and informative. Made the whole process easy.
joaquin torrez
Was this helpful?
Rachel Ross is a wonderful loan officer very easy to communicate with and understand your questions and can help you answer all of them. She is very efficient with her job
I was told by many refinance company's that I could not refinance my house and car together but Rachel Ross proved them all wrong. She was great to work with and very efficient and knew what she was talking about She the loan in the amount of time she said .She is great to work .Hope to work with her again if needed. Thank you so much Rachel Ross
Davida
Was this helpful?
Rachel is been great to work with!
Rachel has been great to work with on our refinance. She’s fast and works hard to get the job done quickly and efficiently. She’s also great at communication and easy to reach anytime with questions. We highly recommend work in with her.
Erik and Kathy Michon
Was this helpful?
Michelle was so helpful through this…
Michelle was so helpful through this process. It was easy and quick. She kept in constant touch with us, answered questions, and was quick with responses. Would definitely recommend.
David
Was this helpful?
Erik Roger is a rock star!!!
I wanted to refinance my mortgage so I could take the equity out to payoff my chapter 13bankruptcy, and I was told by several lender this is not possible. Well, they were wrong, I did my research and this is when I met Erik Rogers with Refi.com. Erik informed me I could refinance my mortgage and he provided me with all the information I needed to start the process. He knew which lenders to contact and provided all the paperwork I needed to start the process. We ran into a couple of snags along the way, but Erik did not give up on the process and he continued looking for a lender that would work with me. He found a lender and I did refinance my mortgage. He did an amazing job helping me through the whole process and every time I had a question he was right there to answer them. I am truly grateful for all of Erik's help. The only was I can sum this up is Erik Rogers is a rock star!!!
Raymond DeBlois
Was this helpful?
Cash-Out Refinance
I am happy with the services provided by the company. My loan adviser is outstanding. Down to Earth and very welcoming with a lot of my questions and doubts about the refinance. Rachel Ross did an outstanding job on keeping me informed about the transaction and processes.
Ralph Mejia
Was this helpful?
Ms Rachel Ross was extremely helpful…
Ms Rachel Ross was extremely helpful throughout the whole experience. Ms Ross would call with any updates or if any paperwork needed to be signed. Ms. Ross was courteous and kind and the process was the fastest I've ever seen. Ms. Ross made it her mission to ensure that all questions that I may have had were answered and if there was anything I didn't understand she took the time out to help me understand it. Awesome experience!!
H Powell
Was this helpful?
Highly recommended
My broker, Damion Flores, was amazing he addressed all my issues , always available when you reach out to him and he did the whole process in a very professional manner. I’m glad I was able to do business with this company
rigel macias
Was this helpful?
Cite this page
According to TrustPlane, Swell Loans LLC has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/swellloans-com