Did not pay
Did not pay. Do not use this. Time waste.
Fran
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thecatalyx.com
1.49 reviews
Last reviewed: May 8, 2025Do you agree with thecatalyx.com's TrustScore? Voice your opinion today and hear what 10 customers have already said.
thecatalyx.comMember since Mar 2026
thecatalyx.com is an online company. Based on 9 reviews on TrustPlane, it has an average rating of 1.4 out of 5 stars. Last reviewed May 8, 2025.
Customer Reviews
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9 reviews
scam artists......every time at the…
scam artists......every time at the completion of their surveys it pops up survey full.....avoid at all costs
Graeme
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"Sorry, we've reached our maximum number of responses . Thank you for wasting 40 minutes of your time for nothing".
This company never credits people who complete their surveys. They have to be the biggest fraudsters out there. I've spent way too many times fully completing a very long survey about new food products to be told at the end, after about 40 minutes "sorry, we've reached our maximum number of respondents". I'd recommend boycotting Plantastic, Mr Kipling, Batchelors, Oxo, Saxa, Smash, Sharwoods, Soba, Vesta, The Spice Tailor, there's a lot more companies they own, but we have to do our part to stop them. You can Google them.
bex
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Shocking/fraudsters
Shocking! I’m waiting for a significant incentive payment and anlm being either ignored, or if they deign to respond, fobbed off by ‘in the next few days’. AVOID this company. Fraudulent and have no respect for their ‘audience’.
Helen Harris
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done a product rewview over months !!!
done a product rewview over months !!!! and i checked my account and suddenly i cant log in..... when i emailed about where my gift card was!! no replies the course finished and since then no one replies
rachel barnett
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Waste of time
Terrrible customer service. I filled out their surveys, uploaded photos and upon finishing and saving the last one, I could suddenly no longer log in. Free data for them, wasted time on my side. Really unprofessional.
Daugh Warton
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No Integrity No customer service
I've participated in two different LENGTHY research studies. After completion I was to receive Amazon gift cards. The 1st was a $25 gift card and the second was $20 each for the 1st & 2nd modules. I never received anything & I emailed them 4 times to inquire. I never even got a response. DONT WASTE YOUR TIME! Why have a contact us option when you don't respond!
Superstar
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Pending payment
Pending payment I did a project study on 16/06 and was promised to be paid within 6 weeks and to date (02/8/22). There has not been any communication from the company. I tried to send emails and to no avail.
Bee
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Catalyx Community not responding to emails
I joined the Catalyx community and everything seemed to be going ok they kept in touch on a regular basis and I completed one of their research projects. The problems began when I had completed the project and was expecting payment; email stopped and then I was informed that I had already been sent payment and to check my junk folder. Nothing had been received and after weeks of emailing was told they would resend the link but nothing has come through and are now totally ignoring my emails. I am not sure if they are inefficient or something else is going on.Today 13/7 the Catalyx help team sorted the problem out and I’ve been paid. Thank you also Christoph @ make opinion.com for your professional input and assistance.
Louisa
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According to TrustPlane, thecatalyx.com has a 1.4/5 rating based on 9 verified reviews as of April 2026. Source: trustplane.app/company/thecatalyx-com