Do you agree with Tobaccostock's TrustScore? Voice your opinion today and hear what 225 customers have already said.
Tobaccostock is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed February 27, 2026.
I had a tricky shipping situation due to a mail forward order with the post office. I gave special instructions to TS (which they followed to the letter), and they got in in contact with me the minute it looked like there were going to be issues with my delivery. TS's customer service is way above and beyond anything I have seen in a very long time!
They just canceled my order for no reason buy from someone else your better off
I had a mix up on my end and I was amazed at the quick response to help me resolve my mistake. They truly went above and beyond. Very professional and nice.
My order was lost by USPS in the last big snow/ice storm of 2026 (not a big surprise). I purchased the insurance for the order (nyvidium?) Tobacco Stock immediately made up the order. Excellent cust serv. Thanks Tobacco stock.
I've been using their products for years and anytime I have reached out to customer service, I received a response promptly and accurately. Great business!
Good selection and fair prices. Customer service was good too.
Tobaccostock has GREAT customer service. They respond immediately, keep you updated and follow up until the issue is completely resolved. Impressive
Very good service
Great purchasing experience. I shipped to the wrong address initially and sent an email to correct it. They promptly changed the shipping address. Thank you!
Best prices online, products & fast shipping!
BEST customer service!
Prompt service
There was one small mishap where I had an order shipped to my father-in-law place it never got there but all my orders have arrived at my place.they were very professional and got the mishap fixed fast I will be ordering from them again.i just would recommend getting a person to answer the phones instead of having to leave a message then wait for a call back.The email worked best for me to get someone.but I give Tobaccostock a 8 star out of 10.
This is a great company to conduct business with.
I've recieved 4 shipments from TOBACCO STOCK. The prices are very good, the delivery's usualy come EARLY. Whats not to like. 👍👍
What made my experience great was the customer support!! I was able to cancel my order and they were able to process that promptly! 5 stars for sure thank you
I had an issue with the freshness of my cigars, and when I informed customer service, Rachel immediately went above and beyond in helping me. I was issued a full refund!Thanks Rachel!
Customer service for an order issue was resolved quickly !
Excellent customer service!
the people who e-mail me they so nice
According to TrustPlane, Tobaccostock has a 4.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/tobaccostock-com
