Good Price, fast shipping, need better communication
Pricing was competitive and shipping was fast, but communication was lacking. I was reassured on several occasions I would at least know which day the vehicle would be delivered, but that was never truly clarified until the morning of delivery, making orchestrating delivery acceptance more difficult. I called and texted with Top Auto several times to try and get clarity, but the delivery day was still ambiguous until the morning of the delivery, which was another contact initiated by me (not proactively telling me). The driver was very difficult to communicate with, and also drives like a crazy person (I ended up in traffic with him after the delivery). I don't think it should be too big of an issue to know the day before a delivery arrives. Otherwise, the vehicle arrived with no apparent damage and was delivered quickly.
CH
Great service
Great service. And trustworthy.
Joel Tovar
Customer service and communication was…
Customer service and communication was great! Driver arrived when he said he would and made transport updates throughout the drive.
Tiffanie Johnson
I had a great experience with this…
I had a great experience with this team. They were reasonable, very professional & made sure to keep me updated with my car going from Texas to GA. I will definitely use them again if needed.
Quintress Gallimore
Did a nice job arranging transportation…
Did a nice job arranging transportation of our mini truck.Very happy with the brokerage service.
Craig Helmreich
Car shipped on time without incident
My Tesla was shipped from Houston to Miami without incident. It arrived within 3 days, and the owner Zain is very responsive and available when you have questions. The only hiccup would be that the driver wanted extra payment bc I had items in the car (which I was told I could have up to 100 lbs), however he did not accept any tip when I offered upon delivery which made up for it. The communication on timing for pickup and drop off could be slightly improved, as pick up was earlier than the time window given, and I was only given a 30 min heads up when drop off was ready. You won’t hear from them about coordinating the service until the day before as well. But overall I am happy with the service and I would definitely use them again. Zain the owner will address all concerns and hiccups you may have which I appreciated.
Sophia
Zain Yahir , top auto logistics
I had an excellent experience with Top auto logistics ! shipping my car from Texas to California .From the very beginning, the customer service Zain Yahir was professional, transparent, and provided a fair, all-inclusive quote with no hidden fees. The driver was punctual for both pickup and delivery, and they kept me updated throughout the entire process. My car arrived in perfect condition, just as it was handed over. Highly recommend top auto logistics for anyone looking for a reliable and stress-free, professional car transport ! 5 stars
josh lopez
Great job 👏 got my car delivery from…
Great job 👏 got my car delivery from texas to California with no issues thanks!!!!!!
abdaali amezquita
Hawaii Car Shipping
I shipped my vehicle to Hawaii with Top Auto Logistics. It was stress-free and done professionally, I was impressed with the attentiveness and level of service I received. They did an exceptional job and I will use them again in the future.
Michael Silverstone
Best car shipping service
Best car shipping service. Great experience dealing with Topauto. I shipped my car from Texas to California with no issues. My job requires me to transport my vehicle frequently. Topautologistics is a realiable auto transport company.
Todd Conner
Top Auto Logistics helped me move my…
Top Auto Logistics helped me transport my car to Playa del Carmen, Mexico. I was really nervous at first with all the paperwork with customs, but they made it really easy.
Julio Valenzuela
