Had issues with shipping and emailed…
Had issues with shipping and emailed customer service! Katherine did a wonderful job making sure everything thing was handled properly and in a timely manner!
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TuttioSport is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 28, 2026.
Had issues with shipping and emailed customer service! Katherine did a wonderful job making sure everything thing was handled properly and in a timely manner!
Hello, I recently broke one of my pegs on my bike and asked them to send me extra parts on warranty. They were super quick to reply to my email, the customer service was very helpful, and shipping was great and super fast nothing was broken in the process.
Love the bikes this started my content creation carrier, amazing customer service.
Their customer service is great they help all the time with replacements and they are fast to respond. My tuttio Ict is also an amazing bike if your on a budget and will last for a lot of fun adventures
Well built product and arrived on time. My son loves it. I’m even thinking about getting one for myself.
Customer Service Always responded quick to my problems and solved them
Purchased the ICT, love the bike! A lot of value for the price! Put about 200miles on it and it’s been great! Also great customer service! The tuttio team is always there to help. They always responded to my emails whenever I had any random questions. Thank you!
Tuttio was amazing love the bike , had only 1 problem in 4 months best pit e bike u can find and my son enjoyed it so much
Great customer service. Product arrived on time. Love the e bike!!!
Ordered the tuttio soleil 1 on December 10th 2025 expecting a 3 day shipping as advertised on the tuttio website well didn't receive the bike until January 9th,2026 . You have to email tuttio constantly to keep in contact with them as they provide no phone number to speak to anyone. Don't purchase the additional protection plan as they just will not honor any part of it . Very dissatisfied with the lack of customer service I rate it as a f. Order #T637719 look into the email s I sent review it all then let me know.
The forks guards are efficiently strong to protect my forks! With the sleek black style really goes with the silver forks on the gb model.
Excellent customer service! They have helped me all along the way, before purchase and after. My son loves his bike!
This bike has been extremely reliable and fast
I bought the Tuttio Adria 26 on January 19th. It got shipped out the next day. Best budget bike I could ask for, as well as an incredible amount of torque. This bike is great for those who want a thrill for a low cost.
Great customer service. Highly recommend
They are helping me out with trying to fix my tuttio that I haven’t been able to fix and the communication is good
Does not turn on with keymotor grinds, first generation speedometer races through numbers.kickstand does not stay adjustedMotor used to only work when pedalingunable to use any setting because speedometer does not workbattery showed fully charged, will not start.shocks bottom out just by gently pushing on thembrakes rotors are warped and a message was sent when brand new. the best remedy would be to exchange the bike for another?dropped off today 2/4/26 at 4:20 pm at loading dock at address given This bike is 6 months old, excellent condition. Less than 300 miles. It is a lemon and should be replaced. Over two months of emailing. No dealer support!
Linda was very helpful and offered me options because I was worried about the battery and she offered to send a new one
they helped me a lot and the customer service is great
Finding something that is made with excellent quality these days is hard. This bike has been one of the best purchases we have made. I cannot even guess how many hours the boys had already put on their new bikes. From street, grass, and all the snow we got they have run beautifully. Couldn’t recommend them more!
According to TrustPlane, TuttioSport has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/tuttiosport-com