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TVAPE

4.650 reviews
Last reviewed: Mar 1, 2026

Do you agree with TVAPE's TrustScore? Voice your opinion today and hear what 1,090 customers have already said.

tvape.comMember since Mar 2026

TVAPE is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed March 1, 2026.

Customer Reviews

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Great customer service!

I had a problem with a battery and customer service took care of it quickly and with no hassles.

Steve
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No problems ordering

Ordering was a breeze. Shipping was kind is slow, but was worth the wait once my order got here. So far, great company!!

Daniel GRIFFY
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I had several questions on one of your…

I had several questions on one of your vapes (Utillian 723) and Lisa came online to help. She was quick, I didn't feel like she was helping a dozen other people at the same time, which is a novelty... Good service and quick responses (which I really appreciate)... I ended up buying the Utillian 621 instead of the 723 since it had single degree temp control. That's important if your into the terpene vape temps to really get the most from my flower!

OGmonzi - Arizona
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Snails

This company I purchased through made the purchase easy and convenient. I have purchased from the company in the last six months. There was an issue, but they replaced it with not a problem. They are so easy to work with. I love the products.

CINDY S PHEPHLES
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Yes, the Pivot works great!

I purchased a Puffco Pivot bundle from you because it was the best price I could find, and you throw in a free hot knife! The Pivot is a neat design that works as advertised. Get one, and get elevated.

Sid Hammond
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Customer service is amazing thank you.

Customer service is amazing. Thank you

J.A.
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I think this vape is garbage

I think this vape is garbage, it was pitched to me in bait and switched by a Chat employee due to a recall on arizer. Search Reddit for reviews on this I made the mistake of taking their word for it. The company is owned by T vapes it was the Zeus GT3

Tyler Stabile
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Package came in good shape and works…

Package came in good shape and works well and got it in the alotted time scheduled, thank you!! Good business!

MIKE TODD
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Great experience

Great experience, supper Helpful and Responded Quickly and Helped me before I asked,

Jesse Dupont
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I was having some trouble with my…

I was having some trouble with my account. Lisa helped me out with my order. Once again amazing customer support. Thank you.

Jay Korb
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Made a payment but was having…

Made a payment but was having difficulty with the process. Marvi not only was extremely patient with me but called me directly and walked me through what may have been the issue. Ultimately everything worked out and my purchase is on the way. I actually thought it just wasn’t going to happen but she again made it it possible. Truly appreciate the customer service 🙏🏼

Sonny Jarak
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Super helpful & answered all of my…

Super helpful & answered all of my questions

David T
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The checkout software appears to have…

The checkout software appears to have some issues when shipping to another location. However, the customer service personnel are excellent

Scott Halpine
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Be mindful of equipment

Faulty equipment hat I just ordered won't hold a charge. NOT the experience I was expecting. Hoping TVAPE can get me back on track ASAP without all the warranty red tape. Fingers 🤞

Teresa M.
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Fast and easy.

Fast and easy.

Jose Lopez
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Took forever to process my order

Took forever to process my order, took like a week just for it to get shipped from you guys.

Sabrina Gates
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I am extremely pleased with my…

I am extremely pleased with my experience with TVape. Ordering was smooth, they honored the sale price. Shipping was perfect. No delays. The product is well built, better than expectations., works great. I received accurate updates which was real nice. If I upgrade, Im going back to them.

John
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Best customer service ever!!

Best customer service ever!!

Chad
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Great products

Great products, knowledgeable staff.

Kevsweets
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Ordering process was quick and easy…

Ordering process was quick and easy using Marvin on the chat. Looking forward to enjoying my new Utilitian 723.

LARRY HARP
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Cite this page

According to TrustPlane, TVAPE has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/tvape-com