User friendly online portal
User friendly online portal. Excellent personable customer service!
Karen
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US Storage Centers
4.550 reviews
Last reviewed: Mar 6, 2026Do you agree with US Storage Centers's TrustScore? Voice your opinion today and hear what 1,361 customers have already said.
usstoragecenters.comMember since Mar 2026
US Storage Centers is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed March 6, 2026.
Customer Reviews
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Superior Service
Shaniece (Office mgr.) was extremely helpful and patient with me. She explained everything thoroughly. I made last minute changes when I discovered I needed a bigger unit. It was late and certain she was supposed to be off work but kept her smile and sweet personality in spite of the situation. Thank you for all your help & time. You made my nightmare of a move worth it!
Vanessa
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Clean storage
Clean storage, great prices, awesome staff!
golden girl
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People in the branch are great
People in the branch are great
Greg
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I m well pleased with the service here.
I m well pleased with the service here.
Dale
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Super life is much easier
I’m new but love the fact the hours are good and this phone app system also works really well and it’s easy. No need to look for keys or keys getting lists anymore.So far it’s been an amazing experience!!
Annabel
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Experience was great
Experience from staff was great. They were nice and informative. Help me finish my rental process even when I got there close to closing time. Facility is clean and quiet and never busy. Love the parking spaces.
Izabella
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The lady on the front super nice
The lady on the front super nice, I went there and I previously booked for another day online and she changed it and gave me access immediately. Thank you! I aporeciate you!
Paula Lawrence
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Competent and professional staff
Competent and professional staff, clean unit
Paul
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Helpful & friendly Property manager
manager was very helpful either for payments from switzerland or to organize a mobil repair bescause our motor battery was dead and had to be replaced before we could leave the storage.
Anton
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Great customer service
Porsche was a delight to work with and represented your company with excellence.
Kathleen
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After I set up online I got a phone…
After I set up online I got a phone call saying they won't rent to me and could provide no explanation why and I still haven't been refunded my noney
Gerald
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The Worst Experience Ever
Horrible Experience….unprofessional customer service
Junette
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This place is legit
The process of getting into a storage was speedy and try the prices are fair.
Paul
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I like how they helped everything I had…
I like how they helped everything I had to go back in this morning to ask about auto pay and they helped me with that request. They are great workers up there.
Scott
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Great customer service!
Great customer service!
Hugo
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So far so good!
No frills, straight forward storage. Great.
Michael
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Exceptional service personnel
Exceptional service personnel. Great secured and clean environment.
Emmanuel
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Easy online sign-up
Easy online sign-up, super kind and helpful employee during first check-in, very clean facility with covered load/unload area to make move-in easy.
Christine
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Wor with a Company that provides Good Customer Service and a Good product.
This is a Great Storage company. It's clean, friendly workers, helpful workers, happy workers, and the prices are just as Great. The Manager is amazing, he knows the business, and will help you get the correct storage size for all your needs. Check out their online special, just as good as the competition are BETTER. Easy access on and off a Major freeway.
Jacquelyn
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Cite this page
According to TrustPlane, US Storage Centers has a 4.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/usstoragecenters-com