Trust PlaneTrustPlane
VIP Auto Lease logo

VIP Auto Lease

4.723 reviews
Last reviewed: May 23, 2024

Do you agree with VIP Auto Lease's TrustScore? Voice your opinion today and hear what 23 customers have already said.

viplease.comMember since Mar 2026

VIP Auto Lease is an online company. Based on 23 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed May 23, 2024.

Customer Reviews

Write a Review
Filter:
23 reviews

Marisol was great to work with

Marisol was great to work with. She was patient and never made us feel like we were being annoying (which we definitely were 😁). Pricing and service were great. We'll be using them going forward and I highly recommend them.

Eli W
Was this helpful?

Another Great Experience

We have now used VIP 3 times for our vehicles. David has always been top notch from from start to finish with all aspects of sale and vehicle return. I highly recommend David and VIP especially if you don't enjoy going to dealerships and dealing with 5 different people in order to purchase a vehicle. David handed everything over the phone and as usual made it a seamless experience.I also want to recognize Justin who delivered our vehicle. We had to leave for a trip on day vehicle was to be delivered. Justin delivered the vehicle to us even though we were out of state. Justin was very professional and courteous. He explained some of the options on the vehicle that we were not familiar with. I would highly recommend using Justin if you want excellent service for your vehicle delivery.Thanks VIP for a great experience!!

Greg Lewis
Was this helpful?

VIP never disappoints

I have been using VIP lease company for more than 10 years for cars for my entire family. I have always dealt with Michael Jeffries, he is fantastic! He works with us getting us the vehicle that we want at the price point we need. They are prompt and professional. Today I received my new vehicle, delivered to my home by Justin. He explained everything to me about the vehicle, and he was courteous, pleasant, and very knowledgeable. I highly recommend VIP!

Michele Alternative
Was this helpful?

David was very helpful in locating the…

David was very helpful in locating the vehicle I was interested in at a reasonable lease price. The vehicle was delivered within four days of our initial conversation. The vehicle was delivered by Justin, who was extremely knowledgeable of the operation and features included. The overall experience was excellent and I would highly recommend VIP to my friends.

Richard Brown
Was this helpful?

Thanks!

I checked about 6 or 7 dealerships in the city, but none compared to the inventory and prices here. Their staff was extremely polite and helpful. They patiently answered all my questions and helped me pick the right car. Mikey was super professional and was not pushing me into any transaction before I was ready to make the decision. Thanks, I am extremely satisfied with my 2021 Grand Cherokee 4x4 Limited, and the deal I have got for it.

Luke Grant
Was this helpful?

Easy deal!

I leased a 2021 Mazda CX-9 from them. The process was very smooth and easy. Marina took care of all the paperwork and addressed all of my questions in detail. I very much appreciate her help!

Roxanne Black
Was this helpful?

Excellent service beyond expected

Excellent service beyond expected! Mikey and Danny were amazing. They didn't let me down in finding the perfect car for me and getting me approved with the financing, even though my score wasn’t so good. Highly recommend them, and I will never go anywhere else.

Daniel Blankenship
Was this helpful?

Thank you so much!

Thank you so much for the amazing Toyota lease guys! Working with these guys was a breeze. Everything went smoothly and was done in just a couple hours. Thank you David

Rupert Reyes
Was this helpful?

Highly recommend!

I highly recommend this car lease dealer. They have been of great help when I wanted a BMW lease. The staff is polite and courteous.. The sales people are experienced and professional.

Cody Chandler
Was this helpful?

Keep up the great work!

Positive experience while getting a vehicle here. I worked with Alex, and he was great: polite, knowledgeable, attentive, and passionate about what he does. He helped me get the car which really was the best fit, even though I came with another one in mind. I am delighted and thankful. Keep up the great work.

Chantelle Rice
Was this helpful?

Halida is the Best

I had the pleasure of leasing my first vehicle and I must say it was probably the easiest thing I ever did. Most of the credit goes to Halida! She made sure I got the car of my dreams and I was able to do everything from the comfort of my bed! I highly recommend this dealership and if you want seamless service ask for Halida!!

Stanley Armand
Was this helpful?

Great experience with VIP Auto

Great experience with VIP Auto. They really Looked out for me and Danny came through helping me realize a car I needed for my family. Polite, Courteous, and always looking out for their customer.They Delivered my car right to my house and Aziz was professional and helped me transfer everything over in a quick and accurate manner.Highly recommend them and listen to their advice they know the business and how to work it for you.

Roxanne S
Was this helpful?

Thanks a lot to Max from VIP Auto lease…

Thanks a lot to Max from VIP Auto lease !!! He made me and my family happier making the 2020 Grand Cherokee with a luxury package. He did his job quickly and professionally and answered all my questions. It was like 1.2.3 my best experience with leasing company. Highly recommended VIP Auto lease. Thanks again !!!

Louis I. Burnett
Was this helpful?

Hello! Are you still in business? Please respond.

This is one of the most uncommunicative company to deal with. I wanted to lease a new vehicle that was advertised on its web site. I provided all the relevant contact info twice within the last two days ( name , phone number, email address) to speak to a salesperson for details on the lease. I never got a response from any one. I just provided the info for a third time (day 3). Is it still in business?

Hil Tot
Was this helpful?

Amazing service!

Excellent service from 1st call. Manager Mikey kept me updated, as best he could given the challenging conditions that have prevailed this year. I am indeed happy, as he made leasing a car smooth and found the best deal. Will recommend it to my friends, keep doing great work!

Jennifer Hamilton
Was this helpful?

Highly recommend!

These guys get my recommendation on any day of the week. The Sales Rep Marina was excellent, she took care of the whole process from the sales to the finance approval. Though my credit score isn’t good, she found a way and I got approved. Marina arranged a free next day delivery of my Hyundai Elantra sedan, I am more than satisfied. Truly professionals!

Sandra Walters
Was this helpful?

Great experience!

This was my first time doing a virtual auto lease, and thankfully everything went smoothly. These guys really know what they’re doing, and do their best to provide a great experience.

Nicole Gardner
Was this helpful?

Loved it here!

They really work with you to get you into a car that you can afford, and help you choose the best possible car in YOUR price range. High quality customer service from Alex. You won yourself a customer for life. Talking with you was a real pleasure.

Robert Thomas
Was this helpful?

Worst car leasing experience ever! BEWARE

Worst car leasing experience I have ever had! Leased two high end vehicles within a week. We were told the salesman was fired for drugs and all the issues we had would be fixed by the owner. He now ignores phone calls and told one of his employees to tell us to contact the dealer that he got the car from. BEWARE of this business. Horrible experience. Now having to deal with attorneys.

Tara Dibari
Was this helpful?

Great experience

Great experience! I just told Mikey Shemelzman what I was looking for and he was quick to respond and found the right car. And I love it! No BS or annoying sales tactics. They delivered the car right to my house and took my current lease back for me. Definitely will be back!

Brain Storm
Was this helpful?
Cite this page

According to TrustPlane, VIP Auto Lease has a 4.7/5 rating based on 23 verified reviews as of April 2026. Source: trustplane.app/company/viplease-com