Warrenty not honoured
I purchased a clock from Wall Art Istanbul in March 2024 for £213.33. The clock was shipped from Turkey and arrived after March 24. It stopped working within the first year. The company advertised a 5-year warranty. I contacted them via email to claim the warranty, and they informed me that it was no longer covered due to the time passed since purchase and offered no free replacement. I was not able to use the warranty as promised.
Danya M
Loyal Customer Let Down by Recent Purchase
I have been a loyal customer of Wall Art Istanbul and previously had good experiences, but my most recent purchase was disappointing. One item was not delivered despite promised dates, and communication through WhatsApp went unanswered. In addition, the product that did arrive had quality issues and required local modification to be usable.Overall, this experience has been frustrating due to both product quality and lack of customer support. I hope the company improves its service and reliability moving forward.
Sakina
Absolutely beautiful product
Absolutely beautiful product! I love them and cant wait to put on my wall. Thank you so much for the quick delivery and for this great piece of art!
Sabina Begum
Quick delivery and beauty of article.
Quick delivery and beauty of article.
najat abu suneima
It’s a nice piece and pretty close to…
It’s a nice piece and pretty close to the quality and design I expected
Hanife
My product was damaged and you did not…
My product was damaged and you did not exchange it , I would never buy anything from you anymore
SamirA awada
Best service and fast delivery 🚚 thank
Best service and fast delivery 🚚 thank
Wasim Ahmed
Beautiful wallart mashaa Allah!
Beautiful wallart mashaa Allah!
Zeekay
Three Orders In—Still Impressed
I’m really happy with my Istanbul wall art! The service was excellent and the delivery was right on time. I’ve ordered three times now, and every experience has been smooth and reliable. The quality is always great, and I’ll definitely keep ordering in the future. Highly recommend
Asmat Bajwa
Fast delivery and products are quality✨
Fast delivery and products are quality✨
Iq
Extra fast delivery (shipped from…
Extra fast delivery (shipped from turkey to US) and very good quality
Ibrahim Kaddourah
great quality, fast delivery
great quality, fast delivery
V. H.
The product was amazing and sturdy
The product was amazing and sturdyLooked fantastic
Zunaira Ali
I received the broken pieces of wall…
I received the broken pieces of wall art. Very disappointing. I need the refund of the order.
Nida Parveen
Beautiful Islamic wall art
I emailed wallartinstanbul after I ordered as needed the item ASAP, it arrived promptly in time for 50th bday pressy. Thank you! Mate loves it. Decent price including taxes. One suggestion: pls add the Arabic script & English translation in with item. NB Ordered in England for delivery in Scotland
ASHA
I recieved my delivery was very nice as…
I recieved my delivery was very nice as it was on the picture very happy with the outcome
Aaminah Mohammed
Wall Art
Hey, I’m sorry to do that but I never received my product and nobody cared. I tried to call or get customer service didn’t have any response so please I pray five times a day so those are really important to me.
Geo Baggo
Reliable company & there products are…
Reliable company & there products are excellent.
Romana Malik
Multiple purchases of item that meets…
Multiple purchases of item that meets my requirements.
Norman Abdul Aziz
Received a defected product
Received a defected product. I was given a 10% refund. But it was very sad to have invested in a product from wallartistanbul and not be 100% satisfied. This isn't my first purchase and I have recommended it to many friends who have also made purchases only because you guaranteed the highest quality.
Alaa Hosam