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Durnfordmotors is an online company. Based on 3 reviews on TrustPlane, it has an average rating of 2.3 out of 5 stars. Last reviewed April 26, 2024.
Excellent service from Farhaan at Durnford Motors. No sales pressure, a good selection of clean cars, and just £249 for a one year AA warranty. Bought a lovely Ford Mondeo that I am very happy with. Thank you.
Please don’t be fooled by the AA approved garage, absolute nonsense and worthless!I would not recommend this company to anyone and will definitely not be buying from there again and would urge anyone considering a purchase, to be very, very careful. There were issues with air con, that the company would not rectify or offer to cover the costs, the warranty is not worth the paper it’s written on, and I ended up £800 out of pocket!
Air con hasn't worked since I purchased the vehicle. As I work 13 hour shifts mon-fri I decided to get this sorted myself. I called a mobile air conditioning engineer and he told me there was a leak in the condenser and will be £200 to fix (this was 16 days after I purchased the vehicle - keeping in mind due to my working hours and COVID I have hardly driven the car). I immediately rang the garage and there was no answer.I called the garage a few days after this and they advised me to call the AA warranty service. The AA advised it wasn't covered under warranty.So I rang the garage back. Firstly I was told the air con isn't something they check and they would call their boss to see what he says. Then I had a call back a few minutes later to say the air con was checked and was working - so basically I am lying as it never worked the whole time I have had the car.The manager offered £100 towards fixing the condenser after I had basically been made to feel like a liar and a stupid individual. They 'man-splained' how things work and this is not how things were when I have used previous garages.The car is 7 years old and I expect wear and tear but I also expect things to work to start with. I advised I was going to write a bad review and was told if I did they would come on and make a comment (basically to counteract my review) and the £100 would not be available to me. I chose to write the review. In my opinion the customer service I received was not what I expected, the car is a lovely car but unfortunately I would not advise using this garage. (I had an issue with the USB/aux too but that, again, was my fault).
According to TrustPlane, Durnfordmotors has a 2.3/5 rating based on 3 verified reviews as of April 2026. Source: trustplane.app/company/www-durnfordmotors-co-uk
