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italki

4.360 reviews
Last reviewed: Feb 26, 2026
www.italki.comMember since Feb 2026

italki is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed February 26, 2026.

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60 reviews

Very user friendly

This app has made it easier for me to achieve worthwhile study with tutors who are flexible to my hours. I think the prices are reasonable, and there is lots to lear!

Fiona Houston
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I Highly recommend Kevin A

I Highly recommend Kevin A. Dean for OET, I Passed Writing and Speaking first try after 5 sessions - medical letters & role-plays improved greatly.

Maryam Zarinshad
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Finally, accessible hope to learn a new language!

Got introduced to Italki through a friend, and I've not looked back since. Easy to get setup, and a really good environment to get into some immersive language learning.

Olakunle Ogedengbe
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Excellent learning experience

I’ve had a great experience with italki so far. My teacher is excellent, professional, patient, and very clear in explanations. Each lesson feels personalized and productive. The platform itself works really well: it’s easy to schedule classes, the video quality is good, and everything runs smoothly. Highly recommended!

Oscar Manzano
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Excellent teacher

Excellent teacher

Doris Lopez
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Great UX

The interface is easy to understand and use, and the content and filters to search for teachers and classes are very useful. Please tell your UX team that everyone did an excellent job!

Chris
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Great Tutor!

I thoroughly enjoy meeting with my tutor. He is giving me confidence in conversing and our lessons are very fun and interesting.

Customer
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The platform is easy to use

The platform is easy to use. Good quality instructors. Most of the time. I got quick answers from the company.

Mary Wu
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The teachers have varied but generally…

The teachers have varied but generally speaking they’re very good and I’ve enjoyed my conversations. The connection however, has been very variable and I’ve been spending a lot of time reconnecting and getting cut off and I feel that it’s not giving me my moneys worth for that reason.

Timothy Schwarz
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Quality and trustworthy

commited teaching & fun!

Erwin
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It was very easy to find a great…

It was very easy to find a great teacher to aid in learning Japanese! I had previously only had experience with GENKI text books and self studies. Having someone to help teach the language was so helpful I was struggling with speaking and understanding how a conversation should start finish and end. Thank you Teru Maejima you are a fantastic teacher

Kenny Beechner
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Easy, flexible and affordable

This is a very easy, flexible and affordable way to practise my languages.

Silvia Sanchez
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do not trust them with your money

do not trust them with your money. they always take the side of the teacher and if the lesson is cancelled you lose your money, they dont refund you. I had a situation where i booked and i paid the teacher. then the teacher was constantly emailing them to amend the hours to hours that did not suit me. As a result i lost my money and the teacher put the lesson incomplete from my part so she gets paid and i lose my money.also on purpose the teacher sent me these new hours, 24 hours before our initial lesson, as a customer cannot cancel the lesson within the 24hours to the lesson. completely crooks.

Kiriakos Miniotis
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Already great, could easily be awesome

The video thing isnt working properly, often lag or jumps during a conference. Everything else is quite enjoyable. Also having trouble to find my favourite teachers once I saved them

Théo Becart
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wonderful teacher

wonderful teacher

Marion Diamond
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Great Supplemental Resource

I'm using italki in addition to a popular language learning app, in person meet-ups with the local Alliance Francaise in my city. My tutor Lamis has been great. She is engaging and nice. This has improved my confidence in learning French.

Carol
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Individual lessons are great. Group lessons are not good

I can only comment on the one on one instructor. He is fabulous. The conversation group classes are not good. Trey don’t teach you anything. And once I paid for five and found out it was not good I could not get any refund. B this is not a good program. However I love my one on one teacher. He is fabulous and I’m learning a lot.

Angela Kazanovicz
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Disappointing customer service

I have been using italki for 3 years. The teachers are great, but the customer service is useless.

Alexandra Badut
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User friendly, safe and with lots of choice.

There is a good assortment of tutors for making a perfect match with the students. Safe payment gateway and a user friendly learning environment.

madhav barve
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This is a great app

This is a great app. Found a German tutor for my son. Unlike other tuition apps or sites there's no monthly charge and you can pay as you go for lessons (there's a small processing charge of about $1.34 per booking). Highly recommended.

Mr Stephen Oswin
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According to TrustPlane, italki has a 4.3/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-italki-com