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J.D. Byrider - Cleveland, OH

4.119 reviews
Last reviewed: Nov 21, 2024

Do you agree with J.D. Byrider - Cleveland, OH's TrustScore? Voice your opinion today and hear what 19 customers have already said.

J.D. Byrider - Cleveland, OH is an online company. Based on 19 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed November 21, 2024.

Customer Reviews

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19 reviews

I would give zero stars if I could

I would give zero stars if I could. I really hate this vehicle I hate that I'm stuck in this contract with you guys for this vehicle that is trash that has been nothing but problems since I've had it I wish I could be out of this contractThe customer service if you want to call it that is horrendous and the only reason anybody was nice to me to begin with was to get me through the door to get me stuck in a contract with a piece of crap car that is definitely not worth the exorbitant amount I'm paying for it. Literally paying double what I told them was my max but since I was in a jam they took advantage of that. The flipping radio does not even work in this garbage car. Definitely not with the $14K they roped me in for

Pirate Lemonade
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This wasnt my car but a friend

This wasn't my car but my friends and he got a car off of J.D.Byrider a few thing with wrong with his truck and he took it in to get services and they done a very excellent repair and the made sure ever thing on the truck was in tip top shape before the let my friend get his vehicle bad so he didn't have any other problem with it thank to J.D.Byride

James
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PROCESS WENT SMOOTH

PROCESS WENT SMOOTHGREAT EXPERIENCEWILL ALWAYS KEEP IN MIND AND DEFINITELY RECOMMEND!

Hudson Ryan
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Very professional ,humorous and honest

Very professional ,humorous and honest. I'm on my second car now. Good service and gives you great deals. Love doing business with these guys.

Axel
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I bought my vehicle in April 2019 myโ€ฆ

I bought my vehicle in April 2019 my vehicles not running that good because it was leaking transmission fluid JD Byrider said I need a new radiator black afternoon read it radiator that I paid for it still leaking transmission fluid if they just change the transmission pump to the radiator we wouldn't have this problem but since they aren't trying to get more money out of people don't mess with them they scammers

Sade Hammond
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Good experience

Good experience

Michael
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After 8 hours

After 8 hours, we finally drove off with the car of choice. Zack was great and very helpful. I would recommend any one to go to this location and speak to Zack. Our experience with April was awful. Very unprofessional. April could use some lessons on customer etiquette and presentation.

Denell Jordan
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Thank you Lu

I want to commend Lu for his help in resolving an issue that was causing me great concern. He persevered until it was resolved and I appreciate his help and expertise. Thanks again, Lu.

June A. Brazil Smith
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This is a perfect place ๐Ÿ‘๐Ÿฝ

This is a perfect place ๐Ÿ‘๐Ÿฝ, I love the way April Smallwood and Zack treat us, there very helpful with us ๐Ÿ˜

Jeffrey Aqueron
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Chris is the best

Chris is the best. He made sure i left with a car. He didnโ€™t try to just throw me into anything like. He made sure he tried his best to get me in the car i was wonted. Everything turned out great!!

Michaela Taylor
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Nicole

Lu was awesome, I appreciate your very much

Nicole McCall
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Chris is the best!!!

Chris is the best!!!! Very professional!!!

Charlynn Phillips
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Absolutely amazing!

Absolutely amazing!! Chris is and was awesome! He was patient and very professional, came in skeptical but left truly satisfied! Thank you again!!

Ciara Hurn
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Chris was great anything I couldn't getโ€ฆ

Chris was great anything I couldn't get right at that time for proof of income or to follow through he worked with me to conine the process

Che Owens
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Lu was a such a great salesman

Lu was a such a great salesman. After the headache of totaling my car he was able to get me into something that I actually like and can afford.

Brieonna Gaiter
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Great service

Great service

Danielle Hyatt
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Good experience

Other than the interest rate, everything has went well. My mediocre credit made it difficult to get a second auto loan on a decent car. The Santa Fe has been great. One service visit in 1.5 yrs, and was reasonably priced. No complaints other than how upside down i am on the truck.

Jenna
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Took vehicle in with multiple problems

Took vehicle in with multiple problems. And the main problem was supposedly fixed. But the problem is still there.

Dylan Hale
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Very very helpful associates

Very very helpful associates, positive attitudes, and does everything they can for their customers

Chanell Jones
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Cite this page

According to TrustPlane, J.D. Byrider - Cleveland, OH has a 4.1/5 rating based on 19 verified reviews as of April 2026. Source: trustplane.app/company/www-jdbyrider-com-buy-here-pay-here-cleveland-lorain-ohio-oh105