Never Again!!
I ordered a chair mat from Amazon. I was specifically looking for one that was a specific size and could be used on carpet. The next day I received this letter: Oct 9, 2025 3:58 PMHello, Thank you for choosing OfficeWorld! We regretfully need to inform you that due to technical issues, Amazon listed an invalid unit price for item(s) on your recent order, 113-9518996-5440236. Once identified, we removed all items from Amazon, until data was corrected and system enhancements deployed to prevent a similar such reoccurrence. As a result of this mishap, we need to let you know we have marked your order as "canceled" so Amazon will automatically refund the transaction. We recognize this is far less than ideal, however, and sincerely regret the inconvenience this causes you. Though an extremely rare event for us, we strive for perfection. We certainly hope you'll consider us again in the future! Sincerely Yours, Brent Combs, Care Guru OfficeWorld Care TeamI would expect them to honor the advertised price or at least reach out with options. They also carefully worded the letter to make it seem like it was Amazon’s fault. I will never do business with this company again.
Kristin Hintz
Bought ink cartridges for HP 6978 and…
Bought ink cartridges for HP 6978 and they are not compatible. Printer keeps saying to remove and reinstall.
Diana
Do not buy😡
Do. Ot buy these I ks from office world. They are awful, a total waste of money. Absolutely furious. I can't tell which particular ink is the worst. Ut the green of trees and plants comes out brown.
Carolyn
Customer Service/for Company ONLY
this company does not take returns on coffee purchases, very poor customer service, they claim it is due to Covid 19, however, they are wrong and even grocery stores have changed that policy at this time in the covid 19 era. Do not purchase any products from this company as even if you want to not get a monetary refund but want to exchange for same product but different style they (customer service) will NOT honor your consistent purchase...do not know what customer means to their business.
Joan Corey
I ordered Office world ink for my HP…
I ordered Office world ink for my HP printer from Amazon. At first they worked for a short time, about a month. Then I got error messages on my printer. Now my printer will not work at all. I even took out the Officxe World Ink and put in HP ink and it still will not work. Past the time to return. I have to buy a new printer. I put a review on Amazon. I was contacted by Office World. They agreed to refund me $30 by Amazon gift card if I changed my review. I did and eventually (after contacting them several times) received the gift card. Do not trust the reviews as they are likely the result of the same thing.
HOWARD KNISPEL
we ordered printer cartridges for our…
we ordered printer cartridges for our HP and received them promptly. They were packaged carefully and arrived in excellent condition. The prices were better than elsewhere and they work in the printer. Recommended officeworld to my son.
harold goldmeier
I ordered ink for my HP Office Jet Pro…
I ordered ink for my HP Office Jet Pro 8710. Put the color cartridges in shortly after they arrived. Now, months later I put in one of the black cartridges. Keep getting error messages and the printer will not print. I don't have an order number to request a refund, but will never order from them again. Buyer beware! Will definitely to more research before buying non-HP ink again.
Mary Ogborn
Ordered HP 902xl ink replacement…
Ordered HP 902xl ink replacement cartridges from Amazon. Put 3 out of 4 of them in when received them (ordered June 2,2020). Today I put the last one in and keep getting cartridge problem. It wont work. Now printer won’t work due to cartridge Problem. Put the old one back in and works fine. I am so disappointed that could fine a place to voice my issue with you and now have to order another package of ink cartridges before I can print again.
Stacey Lowe
We ordered SmartStock Forks and they…
We ordered SmartStock Forks and they were not as described and did not fit our dispenser. I contacted them for an RMA and was told they would not take them back because of their COVID non-return policy. Which is NOT stated on their website or invoice/receipts. They chose to cancel their policy because of the last sentence of there policy "THIS RETURN POLICY IS NOT A WARRANTY. OFFICE WORLD, INC. RESERVES THE RIGHT TO CHANGE OR CANCEL THIS RETURN POLICY AT ANY TIME BEFORE ACCEPTING CUSTOMER'S ORDER."We will NOT be ordering from them again!
JC
I'll buy from them again.
I've bought two bookcases from them & no complaints from me, I'll buy from them again.The bookcases were delivered the day they said they would be, no damage, fair pricing, customer service was helpful.
Dean
I am totally satisfied
I am totally satisfied. The lady on the helpdesk was really friendly. The package is complete!2 Things that could be done better. That is to deliver the goods at the agreed time. Because now my package has been put in the hall where everyone can reach it. Fortunately I have good neighbors. Everybody can maken mistakes, the only thing what is really important that we learn from it.
SImon de R.
just received my compatible ink…
just received my compatible ink cartridges for my Epson wf2630, installed a couple usual notice of not using genuine ink click, yes to carry on and no problems so i can say i would recommend these cartridges and possibly any others supplied
George Bidgway
Replaced a dead printer free of charge!
Replaced a dead printer free of charge!
Ines Snyder
OfficeWorld, Thank you!
OfficeWorld provided prompt and accurate delivery of my order. Thanks!
Denise Sias
Buy your supplies somewhere else other than Office World
I have dealt with Office World for many ;years, however I am never doing business with them again. It used to be next day delivery, then it was 2 day delivery or less..and now Who knows? Talked with Customer Service and they told me I get it when I get it. Unacceptable!!! I spend $111.95 and they don't care. Order placed Wed. 8-3-17 and UPS delivery expected Tue. 9-05-17. Never will buy from them again!!!
Tom Alexander
Wrong made Right
What started out as a frustrating and unpleasant experience with my first order thru OfficeWorld.com was quickly made "right" :-) Many thanks to Lee Wilkinson and everyone at OfficeWorld.com. I will definitely be using them for future purchases !
callierkb
Good selection of office supplies
I purchase some office supplies that are not always available in the stores. It was always no hassle payment and prompt delivery.
Donald Robertson
self serve!!!
Don't bother to go here if you need any help!
Self service only....staff are too busy talking
Sue
