Overstock.com is an online company. Based on 120 reviews on TrustPlane, it has an average rating of 1.2 out of 5 stars. Last reviewed February 26, 2026.
Overstock is a website that charges exorbitant fees for returns. They charged me $32 and some cents for two pillowcases. I'll never buy anything from them again. They're scammers, and on top of that, the product is poor quality.
Overstock is a website that charges exorbitant fees for returns. They charged me $32 and some cents for two pillowcases. I'll never buy anything from them again. They're scammers, and on top of that, the product is poor quality.
Don't waste your money ordering from this website . Spent 1000$ on a tv stand and it's been about a month of waiting for it and I have been trying to cancel and get my money back for like two weeks and no one will do anything . They keep telling me they are putting the request in and nothing changes on the order status
Don't waste your money ordering from this website . Spent 1000$ on a tv stand and it's been about a month of waiting for it and I have been trying to cancel and get my money back for like two weeks and no one will do anything . They keep telling me they are putting the request in and nothing changes on the order status
this website is awful, do not trust items and customer service is awful. received poor items and could not return
this website is awful, do not trust items and customer service is awful. received poor items and could not return
Do not take the risk to order from this company. I returned a rug because material was not as advertised and they docked $32 off my refund.This company owned by bed bath and beyond operates a scam.Do not but anything from both Overstock or Bed Bath Beyond
Do not take the risk to order from this company. I returned a rug because material was not as advertised and they docked $32 off my refund.This company owned by bed bath and beyond operates a scam.Do not but anything from both Overstock or Bed Bath Beyond
I ORDERED REPLICA OF EAMES LOUNGE CHAIR AND OTTOMAN. I CALLED CUSTOME SERVICE TWICE BEFORE PLACING THE ORDER TO MAKE SURE THE LEATHER COLOR IS WHITE AS SHOWN IN THE PICTURE ON THEIR SITE. I WAS ASSURED IT IS WHITE. AFTER A LONG DELAY, THE CHAIR FINALLY ARRIVED IN LIGHT YELLOW LEMON LEATHER COLOR. CUSTOMER SERVICE INSISTED I GOT WHAT I ORDERED. AFTER MANY CALLS, I TRIED TO BLOC PAYMENT THRU PAYPAL AND THEY ACCEPTED TO RETURN AND REFUND BUT MINUS $73 FOR SHIPPING AND HANDLING. I REJECTED BY PRINCIPLE. FINALLY, THEIR CUSTOMER SERVICE IN SOUTH AFRICA ISSUED ME RETURN TICKETS, SUPPOSEDLY AT NO CHARGE TO ME. IT WORKED OUT THUS FAR. I REPACKAGED THE UNASSEMBLED CHAIR PARTS AND UPS SHIPPED AT NO CHARGE!! I CALLED TO CHECK ON REFUND STATUS AND THE AGENT SAID IT WILL BE PROCESSED LESS $50. I INSISTED THE AGENT FIND THE DOCUMENTATION OF MY CALL SHE CONFIRMED THAT I WAS ASSURED THE LEATHER COLOR IS WHITE. THE CUSTOMER SERVICE ASKED FOR 24 HOUR DELAY TO BRING THE ISSUE TO HER SUPERIORS. A DAY LATER, I RECEIVED AN EMAIL CONFIRMING REFUND OF PURCHASE AMOUNT LESS $50. I REGRET WASTING OVER TWO MONTHS LITIGATING WITH OPENLY DISHONEST PEOPLE. LET THEM HAVE THE $50. I DO NOT WANT TO DEAL WITH THEM FOREVER AGAIN.
I ORDERED REPLICA OF EAMES LOUNGE CHAIR AND OTTOMAN. I CALLED CUSTOME SERVICE TWICE BEFORE PLACING THE ORDER TO MAKE SURE THE LEATHER COLOR IS WHITE AS SHOWN IN THE PICTURE ON THEIR SITE. I WAS ASSURED IT IS WHITE. AFTER A LONG DELAY, THE CHAIR FINALLY ARRIVED IN LIGHT YELLOW LEMON LEATHER COLOR. CUSTOMER SERVICE INSISTED I GOT WHAT I ORDERED. AFTER MANY CALLS, I TRIED TO BLOC PAYMENT THRU PAYPAL AND THEY ACCEPTED TO RETURN AND REFUND BUT MINUS $73 FOR SHIPPING AND HANDLING. I REJECTED BY PRINCIPLE. FINALLY, THEIR CUSTOMER SERVICE IN SOUTH AFRICA ISSUED ME RETURN TICKETS, SUPPOSEDLY AT NO CHARGE TO ME. IT WORKED OUT THUS FAR. I REPACKAGED THE UNASSEMBLED CHAIR PARTS AND UPS SHIPPED AT NO CHARGE!! I CALLED TO CHECK ON REFUND STATUS AND THE AGENT SAID IT WILL BE PROCESSED LESS $50. I INSISTED THE AGENT FIND THE DOCUMENTATION OF MY CALL SHE CONFIRMED THAT I WAS ASSURED THE LEATHER COLOR IS WHITE. THE CUSTOMER SERVICE ASKED FOR 24 HOUR DELAY TO BRING THE ISSUE TO HER SUPERIORS. A DAY LATER, I RECEIVED AN EMAIL CONFIRMING REFUND OF PURCHASE AMOUNT LESS $50. I REGRET WASTING OVER TWO MONTHS LITIGATING WITH OPENLY DISHONEST PEOPLE. LET THEM HAVE THE $50. I DO NOT WANT TO DEAL WITH THEM FOREVER AGAIN.
Ordered from their website, they confirmed it was shipped then after months i filed a complaint with the better Business Bureau. Overstock claimed they didn’t get the order and it must’ve some other company. Didn’t explain their confirmation. Don’t order from them.
Ordered from their website, they confirmed it was shipped then after months i filed a complaint with the better Business Bureau. Overstock claimed they didn’t get the order and it must’ve some other company. Didn’t explain their confirmation. Don’t order from them.
Good stuff!
Good stuff!
Shedding, loose threads, doesn’t look like photoWORST CUSTOMER SERVICE I CANT LIFT IT TO RETURN IT AND I AM AN OLD LADY ABD THEY DONT CARE! They should have had it picked up and they were going to charge ME A FEE and so instead they talked me into a 15% discount to use in the future…I never got it and won’t use it away because I’ll never EVER ORDER FROM THESE PEOPLE AGAIN. They were going to make me take it to UPS and then we’re going to charge me to re stock it. Are they serious???BUYERS BEWARE!! They don’t stand behind their product and their actions are NOTHING SHORT OF UNCONSCIONABLE
Shedding, loose threads, doesn’t look like photoWORST CUSTOMER SERVICE I CANT LIFT IT TO RETURN IT AND I AM AN OLD LADY ABD THEY DONT CARE! They should have had it picked up and they were going to charge ME A FEE and so instead they talked me into a 15% discount to use in the future…I never got it and won’t use it away because I’ll never EVER ORDER FROM THESE PEOPLE AGAIN. They were going to make me take it to UPS and then we’re going to charge me to re stock it. Are they serious???BUYERS BEWARE!! They don’t stand behind their product and their actions are NOTHING SHORT OF UNCONSCIONABLE
I purchased four barstools that couldn’t comfortably hold a person over 110 pounds. That’s not my family. They arrived five days late and once I put one together and realized they wouldn’t work. I called right away about returning them. It’s been over a week and I just received an email saying that I needed to send them back at my own cost. I wouldn’t trust this company to purchase anything ever.
I purchased four barstools that couldn’t comfortably hold a person over 110 pounds. That’s not my family. They arrived five days late and once I put one together and realized they wouldn’t work. I called right away about returning them. It’s been over a week and I just received an email saying that I needed to send them back at my own cost. I wouldn’t trust this company to purchase anything ever.
I ordered a 3 tiered console sofa table for $127 with 3 drawers. One of the drawers whatever we do, the parts dont fit at all, and this is the large drawer on the left side. Its been assembled and did not send us the new part as it is out of stock! They cant do a replacement either! They wanted to give me a $25 credit and I'm like nope, its assembled and they want me to box this up like nope!
I ordered a 3 tiered console sofa table for $127 with 3 drawers. One of the drawers whatever we do, the parts dont fit at all, and this is the large drawer on the left side. Its been assembled and did not send us the new part as it is out of stock! They cant do a replacement either! They wanted to give me a $25 credit and I'm like nope, its assembled and they want me to box this up like nope!
According to TrustPlane, Overstock.com has a 1.2/5 rating based on 120 verified reviews as of February 2026. Source: trustplane.app/company/www-overstock-com
