Great Customer Service
I appreciated the prompt response from the customer service representative. I am so happy with the quality of products with Public Goods.
customer
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P
Public Goods is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed February 22, 2026.
Customer Reviews
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60 reviews
Happy info.
Dhee has, on several occassions, assisted me with questions regarding products in a very timely, professional manner. I appreciate it!
Tyler Rice
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They stood behind their product!
They stood behind their product!
Kristie Smith
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Really great experience
Really great experience. Definitely try them out
customer
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Reached out regarding a subscription…
Reached out regarding a subscription cancellation and refund. I got a response quickly and a refund.
Azad Madhu
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She helped me out without hesitation
She helped me out without hesitation. First time I was ordering from them. Good customer service is #1 to me so I will stay with this company. Thank you!
customer
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I had a question about the membership…
I had a question about the membership fee, and I got a timely reply and issue was resolved quickly.
Joanne
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They were very kind and explained what…
They were very kind and explained what had happened to my order and offered to ship my back ordered item at no cost to me!
customer
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Great Products, Support Team and Worth It!
I really do enjoy Public Goods products, they are clean safe and well priced. The membership fee is more than manageable and have been a repeat customer for years. Recently I had to cancel as I have not been purchasing as much and thier customer support team was top notch, they were kind, understanding and helped me to cancel without issue and quickly. I would recommend this company to anyone.
Sumeet Dhillon
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Great company, great customer service
I've been with Public Goods since 2019. Public Goods has always had good products and good customer service. I have no complaints with them. Recently I lost access to my account and Margot did an amazing job at helping me recover my account.
Gary
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quick response and my total satisfaction
quick response and my total satisfaction
Thomas
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Got immediately feedback and results.
Got immediately feedback and results.
Edy Koehler
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They listen
Quick reply. Quick resolution
Ilene Cranin
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Immediate response and fixed my issue :)
Immediate response and fixed my issue :)
Oscar Alvarado
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I wanted to end my subscription and it…
I wanted to end my subscription and it happened.
customer
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The representative confirmed what had…
The representative confirmed what had happened and informed me of the additional shipment.
WADE PADGETT
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Valuable customer service
I made a mistake in my order, ordering the wrong size of an item. They did not have to extend the courtesy of sending me the item that I intended to order, but they did. That earns a lot of respect when other vendors would rather not.
Jeremy Johnson
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No rating
No rating. My comments to Public Goods has already been sent.
laurie Maclean
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Good products.
You have good products and are willing to help when I have questions.
Linda G
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shampoo & conditioner
If you loved the original shampoo and conditioner you could be very disappointed in the newer, reformulated shampoo and conditioner. I am so disappointed.
Brenda
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Cite this page
According to TrustPlane, Public Goods has a 4.2/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-publicgoods-com