Customer service/help center
Original order was not delivered...due to USPS..called immediately the help desk and they rectified the situation...aplogetic and sending my order again. No hassles at all.
jenn gadbois
Was this helpful?
Spoonflower
3.850 reviews
Last reviewed: Mar 9, 2026Do you agree with Spoonflower's TrustScore? Voice your opinion today and hear what 1,531 customers have already said.
www.spoonflower.comMember since Mar 2026
Spoonflower is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.8 out of 5 stars. Last reviewed March 9, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
Falling off my walls!
I spent over $1,000.00 on the peel and stick wallpaper. It took me several weeks to install. It's been 5 months and it's falling off my walls. I'm sick about it- I worked very hard to match and get the seams just right. I installed a bathroom sink, toilet, and light fixtures over the wallpaper. Putting up new wallpaper will be even more difficult now. If I had to do it over I would purchase regular wallpaper and hire a professional to do the install. Expensive lesson learned.
Nichole Sultan
Was this helpful?
Very responsive customer service
Very responsive customer service! Not AI auto replies. Spoonflower is wonderful, talented artists, beautiful designs, and curation.
Amy Elizabeth Pulley
Was this helpful?
I recently had to resubmit my tax form…
I recently had to resubmit my tax form and wanted to confirm that everything was submitted correctly. I contacted the Spoonflower Help Center, and they responded very quickly, confirming that everything is in order.
Susana Miranda il
Was this helpful?
Well answerd
Well answerd
Pradeep Lakmal
Was this helpful?
Great customer service & quality
Great customer service. I use Spoonflower for my business and they're very knowledgeable about fabric and wallpaper types that help me feel more confident choosing the right option. My customers have always been happy with the quality.
Pamela Jones
Was this helpful?
Excellent support and very fast resolution
I recently had some doubts regarding my account information and tax documentation. The support team was excellent—they responded very quickly and were extremely helpful. They confirmed all the information I needed and even corrected an error in my data. It’s a relief to work with a company that truly tries to solve your problems efficiently. Highly recommended!
María Victoria
Was this helpful?
I will not buy from you again
I will not buy from you again. Please don't contact me
Tracy
Was this helpful?
The quality of my wallpaper prints are…
The quality of my wallpaper prints are wonderful. I order swatches from every design I finish and upload. I'm very happy about the quality and love the brilliant colors.
Nendo Design
Was this helpful?
Great designs, quick delivery, but $20 a yard is too much
I love the breadth of design in Spoonflower fabrics, the incredible variety - and the sales. The new $20 per yard cost is outrageous. It's just too high, up from the already high $18 per yard. With JoAnn Fabrics gone, there is an even greater need for a reliably good fabric shop. But please return the price - to at least $18, but $16 would be even better. Please don't price sewers like me out of a good thing
ANNE H
Was this helpful?
I have ordered Welcoming Walls Vintage…
I have ordered Welcoming Walls Vintage Floral Wallpaper from Spoonflower Shop ZucyakSa on June24 th 2024. The colors have turned out really well , just as I wanted it to be.
ZucyakSa
Was this helpful?
Thanks for Spoonflower!
I use Spoonflower from Japan.Spoonflower's service is literally spreading my creativity around the world!
illust acoco
Was this helpful?
yet again more problems
yet again more problems. I am still trying to receive an order for wallpaper I ordered on 17th January 2026. Impossible to speak to anyone to check you have ordered correctly, i got my order wrong, only partially refunded for over ordering. It wasn't until I got PayPal involved i even got that. Now the whole rest of my order has been lost. I'm currently fighting for it to be delivered with PayPals help but nothing yet & its the 18th Feb 2026 now. Horrible communication. I have spent nearly 800 pounds sterling with this company & have received zero to date. Do not use this company!
Claire
Was this helpful?
I genuinely love Spoonflower’s fabric… BUT!
I genuinely love Spoonflower’s fabric quality, and their customer service has always been great when something is off with the actual print or fabric. They’ve been responsive and helpful in making things right.BUT! the turnaround times and shipping are wildly inconsistent. I can place one order and it arrives surprisingly fast, then order the same product a month later and still be waiting weeks with little to no meaningful tracking updates. When you ask about it, the response is often the same canned “it shipped, the post office messed up” explanation and it starts to feel like the blame gets pushed everywhere except the part Spoonflower controls.What frustrates me most is the attitude of “if you have a deadline, pay premium shipping.” Consistent production turnaround would solve most of this without customers having to pay extra just to get reliability.I’ll still order because the fabric is great, but I really wish they’d fix the consistency and transparency around production times and shipping.And Spoonflower if you are reading this you totally know i am right, stop with the shipping BS and be consistent!
Patricia Mosley
Was this helpful?
Great friendly service
Great friendly service. Erin was very knowledgeable about the wallpaper I was interested in and she made some great recommendations.
Kristie Long
Was this helpful?
Beautiful Fabric
I had four dining chairs and four barstools that needed reupholstering, and I’d been searching for the perfect material for ages. Then I discovered Spoonflower. They offer so many designs, and I found exactly what I wanted. Ordering samples and placing my order was a breeze. The fabric is stunning, and the chairs and barstools turned out beautifully!
Very happy customer
Was this helpful?
HORRIBLE SHIPPING AND SERVICE
HORRIBLE company, so not buy from them if you're wanting to get a project started within 2 months. I've tried 2 different times to order samples and it takes nearly FOUR WEEKS just to ship a little 1x2 sample?!?! and then they won't do anything to help, just say you need to cancel before we ship or wait another 2 weeks. The tracking is even valid so I don't think they've even shipped it. Honestly the worst company
Jennae Emtage
Was this helpful?
Cotton Lawn - poor quality
I bought 1m of cotton lawn - it's very thin and they've cheaped out on the length/width, knocking off 2-4cm on both. I might sound petty, but it did cost £35 (for 1m of cotton!!) so at least I wanted to get what I paid for. Don't go for spoonflower- they have a huge range of fabric patterns but the quality is shockingEdit 16/02/2026 In response:Thin was the wrong word - I don't mind thin fabrics, the issue is the fabric feels like crepe paper and creases just as easily, it barely feels like fabricAgain, the wide selvage is not the issue - it's the fact that you digitally print the fabric so the fact that there's less fabric than advertised means you deliberately print it that way. You can't be overpriced, poor quality and skimpy on cut - pick a struggle
Rowan Taylor
Was this helpful?
Beautiful high quality wallpaper and so…
Beautiful high quality wallpaper and so pleasant to work with! Thank you!
Lou Trosclair
Was this helpful?
quality products
Spoonflower has great commercial wallpaper which is difficult to find and several grades of upholstery fabric. Their customer service team replies promptly. We had an issue and it was resolved. Thank you Spoonflower.
aaron weible
Was this helpful?
Cite this page
According to TrustPlane, Spoonflower has a 3.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-spoonflower-com