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Vacatia

4.150 reviews
Last reviewed: Feb 10, 2026

Do you agree with Vacatia's TrustScore? Voice your opinion today and hear what 297 customers have already said.

vacatia.comMember since Mar 2026

Vacatia is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed February 10, 2026.

Customer Reviews

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We stayed at Mizner Place this year2026

We stayed at Mizner Place last year and loved it. However not being an owner making a reservation was more than challenging. We stayed 4 weeks and made reservations week by week with a third party. Daniella, at the front desk, was MORE than helpful to get everything sorted out for each week so that we got a room we thought we were getting. I can’t recommend her enough. She’s professional, friendly and truly wants your stay to be a positive one.

Sandra Decker
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I a beyond the frustration with Vacatia

I a beyond the frustration with Vacatia. All I am trying to do is to pay my maintenance fee, and I am having terrible time to get someone in person because there is a glitch in a system that does not allow to set on line account. The virtual assistant is not helpful at all. To get to talk to someone in person at my resort last time took me nearly 2 hours. This time around there were 80 people ahead of me on wait list!!!. This is unheard of!!!When I tried to call Vacatia customer service line, the person on line was not able to help at all. I tried two different representatives and they both were not able to help. All they offered is to call my resort line and wait for half of a day for the call to be answered. When I received a call from Vacatia representative about 3 weeks ago, all she was talking about is rewards for timely maintenance payment, but this sounds like a set up for failure to make a timely payment. I have never experienced anything like that before. All what is left is to stay on hold for ever during a phone call to the resort.

Gala
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Good morning everyone have a great day 🌹

Good morning everyone have a great day 🌹

Fazlullah Mohammed
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Incorrect Website Information

Incorrect Website Information: Once again today, after calling a month ago, I called back because their information on my time-share account is still INCORRECT. I waited on hold over 20 minutes and still received NO technical help. I hung up after waiting 20 minutes.

Bob Morris
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We always enjoy our visits to SCR

We always enjoy our visits to Scottsdale Camelback Resort (SRC). The staff is friendly and efficient. The property is well maintained. Our 2nd floor balcony offers great views of Camelback Mtn.I do think the outdoor furniture in the condo needs new seat cushions and I didn't think washing the sidewalks was a good way to use water.Overall, the experience is always great!

customer
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Jan bent over backwards to find a…

Jan bent over backwards to find a solution for a last minute girls trip. Scottsdale Camelback Resort was the perfect solution.

Margi Golden
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The wonderful staff always makes our…

The wonderful staff always makes our stay great. Also, the small size of the resort allows greater comfort. I always expect the best as it has been but must add that the pool area is showing signs of needing attention. The rubber pellet surface, showing some wear and could have been cleaner. Also thought sofa in unit needed attention. Overall, pleased and is a great property.

customer
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CamelbackResort in Scottsdale, Az

CamelbackResort in Scottsdale, AZ was top notch! Everything about it was excellent from the workers to the pool area, and things they had to offer.

customerJack Baggett
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Nice accommodations and respectful of…

Nice accommodations and respectful of requests. Only issue was we couldn't get wifi to work in Kindle and Cox couldn't figure it out.

Robert DeSoto
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My room was smoky and musty smelling.

My room was smoky and musty smelling.

customer
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Rude staff,

Rude staff,

customer
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Comfortable villas and the pool area is…

Comfortable villas and the pool area is great

Deb
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2 night stay

customer service was fantastic - very friendly and helpful

customer
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A nice relaxing week!

The resort was great, and my siblings and I had a great week. The staff was great and the unit clean and fully equipped. The pool and bar/kitchen were truly enjoyable!

Owner
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Dependable

We have owned a timeshare for over 25 yrs. Always exciting to spend our weeks in the warmth of Arizona and the comfort of Camelback Resort. Convenient to almost everywhere. And comfortable in our two and three bedroom weeks. We never traded our weeks for other places. Didn't have to; everything was there.Thanks

Daniel Daly
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Very pleased…beautiful surroundings.

As owners, i am so pleased with the way the property is kept up.

Lyn
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The value of ownership has diminished…

The value of ownership has diminished since Vacatia has taken over. Lack of maintenance is showing. Bed is worn out and should have been replaced >1 yr ago. It is sad when a Motel 6 mattress is better. Ads on the property showing Vacatia are in appropriate and lack class. It is like our ownership is secondary to the maintenance company. Guests renting a room bring car loads of friends to the pool creating an unwelcome environment for owners or actual guests. Guest check out then stay at the pool all day and bring outside guests making it an unwelcome environment.

customer
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Needs more staffing in Splash cafe.

Had a great week with family but was disappointed in lack of staffing in the Splash cafe. Only one staff member assigned to make drinks (cocktails), take orders, deliver orders and responsible for watching pool safety rules. This is what creates high turnover for staff. Not appropriate for one person to be responsible for all of that. Creates delays in orders, forgetfulness and burnout.

customer
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What a beautiful area for this resort

What a beautiful area for this resort. Right at the base of Camelback Mountain. Close to old Town Scottsdale and near many top notch restaurants.

Dana Cassity
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Great Place to Stay!

I love to stay there. The location, the food, the staff and the room are all amazing!

Vicky
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Cite this page

According to TrustPlane, Vacatia has a 4.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-vacatia-com