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Vala Health

4.932 reviews
Last reviewed: Oct 4, 2022

Do you agree with Vala Health's TrustScore? Voice your opinion today and hear what 32 customers have already said.

www.valahealth.comMember since Mar 2026

Vala Health is an online company. Based on 32 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed October 4, 2022.

Customer Reviews

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32 reviews

First experience of using Vala health - FASTEST Healthcare I've ever received.

First experience of using Vala health, whilst working in France. I informed them of my problem whilst working on a train journey at 1608 today, had a virtual appointment with someone in Paris at 1715 (whilst on the train), who emailed through a prescription straight after the consultation. I collected my prescription at Paris Monparpasse Station pharmacy when my train arrived at 1930. Incredibly responsive, efficient and professional. The consultation I felt was thorough and offered lots of practical advice as well as diagnosing and prescribing medication. The clinician also offeted direct follow up support if required making me feel fully supported. One VERY SATISFIED customer.

Jess Scar
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It is useful for healthcare and…

It is useful for healthcare and associate for treatment...Thankfully.

ahmad bagheri
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Great Service

Doctor I saw he was friendly and caring and went out his way to explain so stay with this company as a reassure

Ben Sharp
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Absolutely brilliant!

I am a doctor myself.My entire family have had consultations with Natasha Dadour. She is lovely, helpful, empathetic and very mindful of a patient’s needs. I would highly recommend both Vala and Natasha Dadour. What I especially love about Vala is that you can get a same day appointment and the booking process is SO easy!

SS
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Absolutely fantastic

Absolutely fantastic. I finally feel like I’m getting somewhere with my health, after years of being ignored by my regular doctors. I’ve been working with Natasha and she has been incredible, and has updated my regualr GP on my behalf.

lauren parr
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I couldn't recommend Vala more highly

I couldn't recommend Vala more highly! I have been so impressed by the level of care and attention and the ease of using Vala. I love that I have been able to easily book appointments with no stress at all and multiple follow-ups and emails with the same doctor. Every question and any problem I have had has been talked through thoroughly and made me feel really listened to and reassured and I have been given so much practical advice and support.

Hollie Childe
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I had a great consultation with Natasha…

I had a great consultation with Natasha Dadour last week. She was empathetic, and very thorough with her questioning. I felt supported throughout the call and appreciate her ongoing support.

Jas
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A great example of best practice all around

I recently had a consultation with Natasha at a time when I was struggling with my health. She was incredibly friendly, supportive and thorough and her knowledge was second to none. She went above and beyond my expectations and nothing felt pressured or rushed which is rare these days - I cannot praise or recommend Vala Health and Natasha is particular enough and I recommend them to everyone.

Jo
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Wonderful Service

I've been completely and utterly blown away by Vala. By far some of the nicest people I've spoken to in the medical field. I spoke to Heather who was wonderful, reassured me so much and I can tell is doing the most she can to help me.This service is wonderful, I can't recommend it enough!

Em
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I had a very good experience with Vala

I had a very good experience with Vala, I spoke with Dr Natasha Dadour, she was very thorough in her initial assessment & so quick to help with referrals. I would definitely recommend

Sophie Fulker
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Very professional with a great follow up

Very professional with a great follow up

Consumer
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Not great I had cancelled because I…

Not great I had cancelled because I went to wrong site and they took my money . I ask for a refund which I have never received. Not great at responding.

Philomena Smyth
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Fantastic

Fantastic. My experience of using Vala health for the last 9 months has been beyond my expectations in every area. Totally committed to me as a client with genuine care and complete professionalism. Highly recommended!

AlanP
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Really good service

Really good service, especially as I was on a tight deadline. I'd definitely recommend.

Cowardly
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Fantastic Service!

Vala Health provide a fantastic service! Not only could I get an appointment really quickly, the service was top quality with an even quicker treatment plan. I'm not sure why you'd bother going to a GP practice anymore.

Matthew
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Professionalism and speed

Vala was professional, quick and efficient with my query. They responded to all of my emails in a timely manner and took every question I had seriously. I highly recommend them.

Whitt
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Impressively great experience with Vala…

Impressively great experience with Vala Health. My mom was feeling sick and had a consultation with an outstanding doctor. Highly recommended!!!

Victor
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Great experience!

Great experience! Fast, compassionate, easy to book and the doctor helped me get to the bottom of my earache (grinding).

Lydia Cliodhna
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Thank you!

Excellent service! They go above and beyond to provide you with the services that you need, as well as, out-sourcing other services that need to be dealt with externally. Friendly, welcoming and approachable staff. Would highly recommend!

Abbey Sturrs
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I had a wonderful experience

I had a wonderful experience. I was so corned about a skin rash on my two year old and signed up. The process took less than five minutes to register, and I booked a consultation with a child’s clinician for the same morning. The twenty minute assessment put my mind at rest and was extremely thorough.

Tenishia McSweeney
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According to TrustPlane, Vala Health has a 4.9/5 rating based on 32 verified reviews as of April 2026. Source: trustplane.app/company/www-valahealth-com