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Zaan Hotel Amsterdam-Zaandam

2.99 reviews
Last reviewed: Nov 6, 2025

Do you agree with Zaan Hotel Amsterdam-Zaandam's TrustScore? Voice your opinion today and hear what 20 customers have already said.

zaanhotel.comMember since Mar 2026

Zaan Hotel Amsterdam-Zaandam is an online company. Based on 9 reviews on TrustPlane, it has an average rating of 2.9 out of 5 stars. Last reviewed November 6, 2025.

Customer Reviews

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9 reviews

Please be warned!

Please do not visit this Hotel. I left this message at the end of my 3 night stay with the Zaan Hotel in Zaandam...Hi Sarah,It's Maitreya. You can call me Antonio if you so wish but its part of an old identity. I now work as Maitreya The World Teacher. Listen, I love you! I fell head over heels in love with you the moment I set eyes on you.I came to Amsterdam with one intention, to find my bride. My queen and the one who I could teach to become a Goddess so that she could roll with a true son of God. Now, I overstand your actions and they are amicable and commendable. You were protecting your space and sanctity because I could be anyone, however I truly hope my acts of kindness have show you my true heart and intentions. Now, I know there is most likely a large age gap between us but my desire for you is concreate and yes, I do wish to marry you and make you my first wife ever! Like your friend at reception mentioned in my last communication with your team, it must be by mutual consent, so now the balls in your court. I want to share something with you now so please listen carefully. I have two sons, one who is 16 years of age (Kian) who I have not seen for 10 years because of his British mother. I also have a younger son (Aaron) who is 9 and is a musical prodigy. His mother is from Vietnam, and we still have an amicable relationship. They say in life we all have 3 loves. They were my first two. I will marry you and you will not only become the most famous lady on the planet and throughout history as we know it, but I will always treat you with kindness and as a member of my royal family. You are the most beautiful wife I could wish for. I love Ariana Grande (I'm Italian) and she's hot! I don't believe in coincidences. It was destined and fated that we were to meet. You could have looked like anyone, yet I'm sure you remember my compliment which you accepted with so much beauty and grace. I had an awful time in Amsterdam, things I do not wish to speak about right now, however in time and through a tender and gentle approach I will reveal more and more about myself to you, you know like the layers of an onion. You can peel them anytime you wish, I will never deny you. Something monumental is about to happen to the World. I can not speak on it unless you are ready, but I know in my heart of hearts you will know everything and very very soon too! I know you will make the right decision regardless of if someone has your heart already or not. I am a King, do not waste your time on peasants. I will shackle myself and enslave myself to all your wishes and desires whenever you wish to please me or yourself. You simply just have to ask me. I love a decisive woman, who knows what she wants and goes directly for it, avoiding all distractions. That is what truly makes people powerful. Anyways, that's enough from me for now. I will give you as much space and time as you need but! Time waits for no man and should you take too long, someone may intervene and I may need to have my desires served. I pray and hope that does not happen. You have stolen and won my heart, please treat it with care. I will await your reply. My home in London is always open to you, rent free if you ever wish to visit.With the most amazing love ever!Yours forever,Maitreya. I received this email from them the day I left! "Do not visit us again. If you decide to enter the perimeter of the Hotel, Law Enforcement will be called and have you removed. You are not welcome now or at any point in the near future. This message is final and you will not be able to reply to it" Please be warned, The Establishment is an absolute embarrassment and travesty. I visited Amsterdam to pursue my dream of finding me queen, my bride, my true love, soul mate, twin flame and this is how I was greeted. I'm actually in tears as I write this. Sorry to be so emotional in a review but they're all liars there. Their strapline is "If you can dream it, we can do it" what a load of crock. I mean you can see for yourself if you visit the Zaan Hotel's Facilities Page. I never lie! Ever. I'm a truly distinguished Gentleman. Royalty in fact, not that it matters now. I gave them my heart and they completely annihilated it. I left my room immaculate, I even gave all the receptionists gifts and warm notes of affection throughout my visit which they all lapped up with fake smiles. I'm truly ruined as a man. For your own inner peace and sanctity of mind, never visit The Zaan Hotel in Zaandam. I'm speechless, I simply have no words left. Maitreya.

Maitreya
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Such a beautiful hotel

Such a beautiful hotel , modern , spotless , friendly efficient staff. We stayed 2 nights and were very happy with everything. Breakfast buffet was extensive and had a wide variety of vegan food. No complaints from us. Great value also . Location was super with a supermarket across the road , train station 2 minutes away , bars and restaurants all only walking distance .

Sharon Kellaway
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Luxurious and Convenient

My partner and I came to this hotel after booking via EasyJet between the 14th-17th of December. The Zaan Hotel made our stay as comfortable and as easy as possible. The staff were pleasant and welcoming, when we mentioned that our thermostat may be broken they promised it would be fixed and when we came back from dinner it was. Our room was cleaned when we requested it and I especially loved the little light buttons you could pressed to request service. The bed was comfortable, although it was two single beds put together to make a double bed which made it hard to cuddle up during the nights without us rolling into the gap in between. The breakfast was lovely though there weren’t as many options as I would’ve hoped for the price- what was there was delicious though! The room was luxurious and the shower was fantastic! They also have sockets for UK and American plugs by the TV so if you forget your adapter then it’s all good!A special shout out to the receptionist Shimá who welcomed us warmly and was very kind throughout our stay, she spoke fantastic English and was happy to chat with us like we were friends. She deserves a raise and commendation!

Freyja
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"Exceptional Stay! Highly Recommended 🌟"

"Absolutely fantastic hotel! 🌟 The staff goes above and beyond, making every moment memorable. Highly recommended for an unforgettable stay! 👏✨"

Aria
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This hotel is definitely NOT 4 Star

This hotel is definitely NOT 4 Star . Check in was very slow. Room was small with horrible view. Smell in bathroom was awful when flushing loo. Bathroom mirror hanging off the wall. Coffee maker was leaking. Will not be returning.

Cecilia Mair
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AVOID THIS HOTEL! TOTAL SCAM!

We booked two double-bed rooms at the Zaan Hotel Amsterdam **a month in advance** and paid upfront, only to arrive and find out they gave our rooms to someone else. We had a late check-in after a long flight from the U.S., arriving at 11 PM, and they had no suitable rooms for us.The hotel is supposed to be a 4-star establishment near downtown Amsterdam with a rating of 9.2, but it certainly didn't live up to that. Instead of the two double-bed rooms we booked, they offered us a single-person room at the same price we prepaid. They refused to offer us another similar accommodation or a refund.We spoke to Anthony at reception, who was unhelpful and unapologetic, leaving us stranded with nowhere to sleep after a long journey. The hotel was already mad expensive, and we paid $1,000 for our rooms. This is clearly a scam. Save your money and avoid this hotel at all costs. They overbook and then don't honor their commitments, leaving you high and dry. Terrible experience. Absolutely do not come here!

Adham Abdelhalim
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Lack of compassion

My experience with Zaan Hotel Amsterdam left me deeply disappointed and frustrated. Despite facing extenuating circumstances, including my travel companion's diagnosis of secondary bowel cancer and immediate treatment, the hotel rigidly adhered to their non-refundable booking policy. When I reached out to them, hoping to reschedule my stay for two nights starting on March 2nd, they displayed a remarkable lack of empathy and flexibility.I understood the terms of my non-refundable booking but expected some level of understanding and assistance given the gravity of the situation. However, their refusal to accommodate a change in dates, even when I clarified that I wasn't seeking a refund, felt callous and indifferent.Their offer of a name change for the same date was not only useless but also demonstrated a complete disregard for the circumstances I was facing. It left me feeling unsupported and undervalued as a customer during a time of personal crisis.In summary, my experience with Zaan Hotel Amsterdam was marred by their inflexible policies and lack of compassion. I would caution others against booking with them, especially if they anticipate the need for any flexibility or understanding in their travel plans.

Jessica Hunter
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10/10

Good service. Nice view. 10/10 service. Amazing. Only 2 stops from central. Nice location, beautiful hotel, amazing service. Comfy bed, cosy room. Shops with 2-5 minutes so it’s very convenient.

Zaynab
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Horrible experience

Horrible experience. The hotel expanded recently and owner decided to rent rooms which are freshly after construction. The room stank with chemicals and despite the staff doing their best to vent the smell it was in vein. I woke up with horrible headache coming form sleeping whole night in the chemical fumes which were seeping from the walls and the corridor. The greed of the owner who decided to rent the rooms filled with chemical fumes is palpable. Not the experience I am looking for when paying 150 eur per night. There are many other hotels in the neighbourhood with better price and better experience, I do not think I will ever stay in this hotel again. The be clear, the staff was very nice and did their best to handle the situation. It is all fault of the management who took the decision of renting the rooms so prematurely.

Josef Habdank
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According to TrustPlane, Zaan Hotel Amsterdam-Zaandam has a 2.9/5 rating based on 9 verified reviews as of April 2026. Source: trustplane.app/company/zaanhotel-com