Do you agree with ACE Cash Express's TrustScore? Voice your opinion today and hear what 10,821 customers have already said.
ACE Cash Express is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed March 8, 2026.
Hello. I have had the most customer service from the location on memorial dr. I had never been to a checking place because I thought you the customer would be ghetto honestly. Brittany and Shirley were super patient and helpful beyond what I expected. Thank you to the both of you! From the Castor oil lady Iris. Customer service is almost extinct unfortunately/ not from these 2 ladies!
This is another actor they denied me for having to many bank accounts Ok where's the proof I took a screenshot I will post online for folks to witness this company doing what they always have!!!
Money gram help was great, thank you
My experience with the clerk, Bianca, at the 72nd and Michigan Road location has been excellent!Bianca is very efficient in the performance of her cashier duties, highly professional in servicing her customers request, very pleasant in her demeanor and is an excellent example of the customer service that ACE CASH EXPRESS provides to its customers.
Their website makes it difficult to make a payment. They harass you with phone calls on the week your loan is due.
I live in NH . Someone in NC tried to cash a check of several thousands of dollars that was in my name. It was a fraudulent check. They were suspicious of the check and called me.The check was denied by them and was reported to the NC. police, NH police and the bank fraud division. Thanks to them being on the BALL and alert many thousands of dollars was saved!
Cheresa dailey was very good customer service agent very helpful very nice attitude and I will visit this ace all the time
Kenyatta goes above and beyond to help me each month, I'm forever grateful for her great customer service. Thank you Kenyatta
Horrible customer service.
It's always a great experience when I come in and Kenyatta and her team is going above to help their customers. Very professional. Thank you
Maxine was very professional and nice she was very patient & understanding . Thank you Maxine my favorite location
Kenyatta always have great customer service and always go above to help her customers.
Came into get ampayday loan and I'd honestly have to say Karen is absolutely incredible she has the information to fill you in whenbu get ampayday loan and explains anything so you don't have any struggle I appreciatenher kindness
Ace cash express Duluth Georgia gets two thumbs up. Very polite and helpful. I definitely recommend them!!!
Mercedes was awesome
They always smiling when you walk in and helps you a lot plus they always there to help good people nice makeshift you feel important when you walk out you don’t mind going’s to ace with out a problem love these people
Went to the location on 7065 S OBT in Orlando, FL. Met with customer rep , Michelle. She was very knowledgeable on the services Ace offers. She maneuvered well with other customers using her multi-task skills.She was very personable and friendly.
I had an issue getting a replacement card for my Porte account and went to NE CHURCH AND GRAND/MLK in Portland Oregon. I was ecstatic with the assistance I received. Just amazing. Efficient, kind, and just a joy to get that kind of service.
I went to the Ace on Front St in Tyler and Kristina Walker was the sweetest lady and so helpful, that will be my location I go to from now on
Lynn is always friendly when I come to any location. This one was at 2064 south academy.
According to TrustPlane, ACE Cash Express has a 4.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/acecashexpress-com
