scammers
July 2022 my flight was cancelled, been calling every week, they keep giving me the run around, telling me my check is in the mail or there having technical dificalty.
Joanne Cote
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airborntraveler.com
1.019 reviews
Last reviewed: Feb 19, 2024Do you agree with airborntraveler.com's TrustScore? Voice your opinion today and hear what 19 customers have already said.
airborntraveler.comMember since Mar 2026
airborntraveler.com is an online company. Based on 19 reviews on TrustPlane, it has an average rating of 1.0 out of 5 stars. Last reviewed February 19, 2024.
Customer Reviews
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19 reviews
My flight was booked 7 months in…
My flight was booked 7 months in advance, they cancelled last minute saying they were trying to get ahold of me, they did not, I am still waiting for my credit over one year later. Pissed to say the least, I don't have $500.00 to give away.
Rose Morneau
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This company is a scam
This company is a scam! They will not honor flight credit! Don’t use this company!
Deanna Mcdaniels Allen
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its a scam company that booking your…
its a scam company that booking your airline tickets and take your$$im waiting for my refund almost a year and its going no where!!!!STAY AWAY!!!!!!
Nick Zotkin
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This is a scam
This is a scam. DO NOT USE
Heather Noble
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Absolutely the worst!!
Absolutely the worst!!! If I could give negative stars, I would. I was told the price went up after I already paid them, then I requested a refund. They then told me I would get my refund back in a month, I called after the month was up and have talked with several people- they kept pushing off the return date, 28 days after the month, then 14 days, then another week. It has been 3.5 MONTHS and I still have yet to get my money back. Absolute sh** show of a "business"!
Lindsay Louis
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Cancelled flight and never provided…
Cancelled flight and never provided refund.
LSpence
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DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!! COMPLETE SCAM! We booked a trip in AAugust 2022 for October 2022. They took our money and NEVER booked the flight. All we wanted to do was see our children for a Birthday celebration. We paid with our banking card therefore we could not dispute the charges. Every time we call their customer service line they literally hang up on us. We have report them to the BBB with NO response.
Dana Edwards
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A total Scam
A total Scam, please do not help them.
Gwen Aichelle
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a complete scam do not use them they…
a complete scam do not use them they will not return your money
Robert pospischil
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I am not a very happy camper right now
I am not a very happy camper right now, I am a single mother of 2 and live on a budget. on September 07,2022 at 6:36pm I booked a flight from Chicago to Orlando and a decent price. I got an email that said Congratulation! your flight has been book.Today October 10th I decided to just call to see if the flight was on time only to find out that my flight had been canceled... Boy was I heated, I NEVER cancelled our flight. so naturally I called customer service and they confirmed that the flight indeed had been canceled. the guy on the phone ( Frank )did nothing to try to make this right and just said there was nothing they can do and hung up. I decided to call back because I just didn't feel that was right and I spoke with a girl this time( Pauline ) I explained everything to here again and she also confirmed that the flight had been cancelled, then she proceeded to tell me there were still seats available on the same flight for $194 more than what I paid the first time. wait just a minute why should I have to pay more when I was not the one who cancelled it in the first place. I need to get on this flight as we are traveling with another family (whos flight was NOT cancelled by the way) and she said ok well I can help you get on that same flight if you would like. I ended up paying the extra $194 to get the flight book so that my kids could finally have a decent vacation. but I will NEVER deal with Airborntraveler again unless they make this right for my boys and I.
Esmie Perales
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i thought i was on Frontier Airline…
i thought i was on Frontier Airline siteI purchase a ticket on July 11, but did not receive the e-ticket, Once i contacted them, I was told they had to do a refund and then a rebooking, so I paid a second time, of course once i contacted them for when the refund would post I was told 60 day or Sept 12 it is now Oct 10 and they are not returning emails and if i call they put me on hold and then disconnect. Please do not use.
Linda Havens
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Because I could not give them 0
Because I could not give them 0. Have been getting the run around for 4 months. I thought I was booking with Spirit but ended up on this site. After taking my money for a flight from Detroit to Las Vegas I find out the flight does not exist. Since July 5, 2022 I have tried to get my refund and as of today I still do not have it. Promises each and every time I speak to someone. A true scam -DO NOT USE THEM FOR ANY REASON WHAT SO EVER!!!
Rick Tofflemire
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How I got my money back from AirbornTraveler.com
My experience of Airborn Traveler is further down this list and basically the same as everyone else's - I bought airline tickets in good faith in May, the tickets were never issued, I was assured a refund would be forthcoming countless times and still, on Sept. 16, no refund had appeared.I tried several ways to find the real name and address of this business and failed. I reported them to the Better Business Bureau who didn't get any response and couldn't do anything more. HOW I GOT MY REFUND - I contacted my credit card company and disputed the charge. There is a time limit on the credit card company's obligation to help but my company waived the 60 day limit and have given me a temporary credit pending a response form Airborn as to why they shouldn't have to refund me. I have my booking receipt and emails from Airborn customer service promising the refund so I guess I am good there. THANK YOU CAPITAL ONE!!If you have lost money, don’t give up and don't let them get away with it!
Beth Riungu
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I booked a flight in Feb.2022
I booked a flight in Feb.2022 I didn’t receive my tickets or confirmation. I called in late March to inquire about tickets, I was told it didn’t go through on Spirits end and I must rebook to keep flight I was all ready on . I was told my refund was coming soon. Vacation was in June 2022 as of September 2022 no refund just the run around. Can we file class action suit to get all the scammed their money back. Larry Henderson
Larry Henderson
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Flight from Fort Lauderdale to Buffalo
I booked my vacation on July 2nd to fly out to Buffalo, NY from Ft. Lauderdale on Aug 19th of 2022. I was searching on Google Fly and I was taken to the Airborn Traveler website, which offered roundtrip flights for around 147 dollars. I bought these tickets for 3 people, adding up to $626.31, seeming like a good offer. I called multiple times over the month and a half since purchasing the tickets, asking where they were since I never received them. They then told me they would give me the e-tickets in the couple of days before the flight. I got impatient during the week before the flight and asked where the tickets were and Airborn Traveler had told me that my flight was canceled because the flight was fully booked. I was then told to call the airline to discuss the current state of the flight, and upon calling I was told that my booking never was confirmed by the airline and they had never received any communication from the booking agency. They then told me to call Airborn Traveler again, who told me to call the airliner again, and back and forth until I had realized that i had been scammed. Airborn Traveler told me that they would issue me a refund, and after a month and a half I received nothing. Because of this mess, I was forced to buy the tickets for this trip for $700 per seat since we were so close to the flight date. All I'd like to know is how I could possibly get my money back or if there is a Federal Agency who could track the scammer and place them in jail where they belong.
Vilma
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Another SCAM/FRAUD by www.Airborntraveler. com…
I booked flights in USA by United Airlines on 2 nd May for 2nd August, 2 seats Toronto to Albany vis Newick at a cost of $685.42 charged to my corporate Visa card.After trying for weeks to get a boring pass and getting vacuous email replies, I called United to find the flight didn't exist any more and that the fare charge had been refunded to Airborn Traveler. This was a clear SCAM, I have reported it to the authorities in US and UK and don't expect to get my money returned. They are a fraud par excellence , very convincing paperwork who just collect you money and disappear.I hope the perpetrators are found and jailed ,so BEWARE
David Brooks Wilson
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I will never use this site again to…
I will never use this site again to book my ticket on Westjet again... I was supposed to get my booking pass 20 mins after getting my Eticket, phoned 3 times on the day I was leaving Spain to get to Canada, they told me they would deal with it and will phone me back which they did'nt. I could'nt book my suitcases and I was charged 100 pounds for my suitcases and had a hell of a time because I did'nt get my booking pass. I could go on, but no point , I was disgusted at the price of the ticket and the suitcase price, You will have to smarten up in the future, or your not going to have a buisness .
Doris
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Do not use this service.
Do not use this service.I picked this travel site because they appeared to have good prices. I purchased tickets about a month ahead of travel. Frontier requires you to register all bags. I could not figure out how to get access to the reservation to add the bags.I called their customer service. The first time I called I got put on hold for 30 minutes, and then I was inexplicably disconnected.I called again. This time I was informed that all my flights were canceled and my tickets were never issued. To simply keep the same travel dates, I needed to pay over 20% more. This process, however, took over an hour of being put on hold and repeatedly asked the same questions. It was extremely painful.Furthermore, the charge for the new tickets was immediate, but the refund for the cancelled tickets won't be processed for 7-10 business days. This is a suspicious potential scam where the incoming money and the unrefunded are held for interest.My experience was painful, and I would have saved money, time, and my sanity if I used any other travel service.The process may look good, but they will upsell you, make your life more difficult, and waste your time and energy. Do not use this service.
Scott Antonille
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According to TrustPlane, airborntraveler.com has a 1.0/5 rating based on 19 verified reviews as of April 2026. Source: trustplane.app/company/airborntraveler-com