They are thieves. Don't trust them!
I returned a Purea unit to them last July for a firmware update. They received the unit on July 14, 2025. They have not returned the unit or replied to me AT ALL. Basically they have stolen it from me!
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AmpAura is an online company. Based on 26 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed October 31, 2025.
I returned a Purea unit to them last July for a firmware update. They received the unit on July 14, 2025. They have not returned the unit or replied to me AT ALL. Basically they have stolen it from me!
This a good product, money wise. Compared for the other brands…
Excellent customer service, they resolved my issue quickly and efficiently.
This unit is mainly assigned to recharging DC devices such as phones, smart watches and tablets. It's doing that just fine with its 1.5kwh LiFePo4 battery. I appreciate the beep when pressing each On/Off button because it lets us know when it is on/off. I do wish the MPPT had a higher Voltage max then 60V and a higher Amp max of 10A. When solar charging, I could only achieve about 400w using 3-200w folding solar panels. Also, port covers that are easier to open would be nice to have.
Overall a very smooth transaction and good customer service, the only hiccup was with the payment, for some reason my bank got in between my credit card and the vendor and required a code to proceed, thats never happened to me before.
I really liked how fast the unit arrived. I didn’t realize the unit would be so heavy and built so solidly. I looked forward to using it. 😊
After owning for about 3 months, The unit is great. Easy to carry and will run my side by side fridge for 17+ hours. Only problem was a 120v plug cover broke off after 2 uses. Not a big deal. The best was their Customer service was great! About a week after my purchase the price dropped. I contacted them and they refunded the difference. Then within about a month the unit went on sale and they gave me a second refund for the difference of the sale price. No other company would have done the second refund. I would buy again from them without blinking an eye.
So far great usage meets needs fast charge w/ac satisfied
Great company to buy fromI ordered my electric generator and was so pleased when i got it. They packed it with care and not a scratch was on it. I then ordered the solar panel to charge it. I wanted something that was environmentally good for the planet. No fumes and no storing of gas. I feelSafe using it. I feel they are pioneers in helping to save our planet. This product is solid and safe. I plan on buying another one and more solar panels to be able to run my whole house in the future in a disaster or even when the electric goes down. I highly recommend this company. They will answer any questions you have. It takes a few days to get an answer but give them a chance as they are a smallCompany with a big future.
Very satisfied with my purchase. I'm sure next power outage won't present any problem.
I had a broken display on one of the item I bought out of 2. I returned it but asked not to send me another one but they refused. I didn't realize there is no return! The reason I don't like them is the noise level of the fans! Not good if you need it beside you. Plus Purea don't have app access! WHY! I have eco flow products and they are great. I went for saving some money but got what I paid for! Lesson learned.
I like the portability of the unit as well as the power that it has. I especially like the different ways you can charge it. Looking forward to using this in our next hurricane lol
Best back up battery unit I've owned. Definitely my new source for all me back up packs
Logistic issues. It wasn't until I called the fedex to find out what the issue was and they told me that I needed to contact the shipper. My order was placed on Oct 1,2024 and on Oct 17th they just sent out a new unit for me. Still waiting for my order
Great product and easy to use
I love my new ampaura power station. It allows me to have power to run my medical devices and essential appliances at night when my solar isn't working. I'm looking forward to not having a gas bill and I've enjoyed not having to listen to a loud generator running.
I've researched a number of other brands and AmpAura provides the most power for the price. Everything works great as it should. I'm restoring an off grid cabin and the Purea ran my compressor and charged my power tool batteries and radio like a champ.
Participated in Ampaura’s recent contest and received coupon for product after following contest rules. Delivery was prompt with correct tracking information. Have tested the product using a few different meters to verify output and charging times. So far has met all expectations. Look forward to continue using in the future.
Quality environment friendly power solutions at a reasonable price. So far we love our power supply.
I participated in a promotion with AmpAura where I was selected to destroy a gas generator and in exchange I'd get an AmpAura power station for $1. I was skeptical if they would follow through and wondered how long it would take to get the item if they did hold up their end of the deal. I was pleasantly surprised that I received my promo code to just pay $1 within a day of posting my videos, and I had my power station within a week! I used it on a road trip this last week and it worked great! I highly recommend AmpAura!
According to TrustPlane, AmpAura has a 4.4/5 rating based on 26 verified reviews as of April 2026. Source: trustplane.app/company/ampaura-tech