Trust PlaneTrustPlane
Autodna logo

Autodna

1.850 reviews
Last reviewed: Mar 2, 2026

Do you agree with Autodna's TrustScore? Voice your opinion today and hear what 631 customers have already said.

autodna.comMember since Mar 2026

Autodna is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 1.8 out of 5 stars. Last reviewed March 2, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

received the refund

Paid for report 24,99 Eur. The was practically no information about car history in it only info that car not stolen, that is was obvious for me in advance. Ask for refund and they agree to refund it.

TOMAS SILGALIS
Was this helpful?

Report is very poor

Report is very poor, it's basically useless. They don't even provide mileage for the car. On Car Vertical they issue a credit for the new VIN search in case they can't deliver good result for your initial search.

GKjunior
Was this helpful?

Total scammers

Total scammers, they will not issue refund, no reply from customer service and they gave me totally useless and generic report . Caution!!!!!If a seller posts add on the web with VIN Number visible, they scan through adds and take data and pictures from the adds and the sell it to you in a report. But you have these data from the add, not from insurance record, government data of the vehicle registration.The sold me report which only contained data from the seller add . no other data what so ever. Pictures taken from the add, and they say in preview report that they have pictures of the vehicle archived, but there are the same from the add which you already saw

Bojan
Was this helpful?

Do not buy a report from these guys!

Never purchase a report from these guys, I paid EUR25 for absolutely no valuable information about the car whatsoever. Filled a compliant about it and they denied it. This is a misleading website!

J. van Dijk
Was this helpful?

I researched both cars

I researched both - the Audi and the BMW I was interested in. For the Audi, I received a lot of information, including the car's registration, accident history and else. Unfortunately, the second car I researched had no history. That's why I'm giving it a 3.

Marie
Was this helpful?

Didn't receive a report

I assumed a report would be emailed to me after they charged my credit card. I did not receive a report or a confirmation number. My credit card was charged.

Jason Davis
Was this helpful?

Absolutely useless

Absolutely useless, does not provide any valuable information about the car.

Marken Saar
Was this helpful?

Complete scam

Complete scam. For the vehicle I asked about they had the model and production date right, and that's all. They even for diesel vs petrol wrong. Contacted, they said they corrected their mistake but rejected a refund.

Random user
Was this helpful?

Stay away from this fraud!

I strongly advise others to stay away from this service. In my experience, it was a complete waste of money. The so-called VIN “report” I received was practically useless - it relied on assumptions and crude mileage estimates rather than actual verified data. In my case, the estimate was off by nearly 60,000 km. The car has close to 100,000 km, yet their “report” listed just 30,000.Everything else included in the report could be found for free elsewhere, and the supposed “stolen database checks” seem just as unreliable as their mileage data. It didn’t even show the vehicle’s production country.I requested a refund, but they refused — despite the report being completely inaccurate and of no practical use. To me, this feels deeply misleading and unprofessional.Overall, this service has been a complete disappointment - an absolute joke.

MR MR
Was this helpful?

Thay say it's free

Thay say it's free, but it's 24.99€

Viktoras
Was this helpful?

The autoDNA website is deceiving…

The autoDNA website is deceiving people. They promise a full car report for €25, but in the end, you get the name and make of a car that is already known! After contacting customer support, I was denied (supposedly, all the information was provided to me in full). They also sent me a response to my request stating that the car mileage indicated in your report is indicated for a 2019 car as 12,000 km (which is complete nonsense). They also wrote that there should be an accident report, which is also missing (although I know of at least one registered accident). They also write that it should indicate the new owner's re-registration, which is also missing from your report (since the car belonged to the second owner for five years)! Therefore, based on the above information, I told them that their report does not contain any information about the car, and I consider their actions fraudulent, because this report is not worth even one euro! Do not buy their services, it's a scam!

Artur Hrytchyn
Was this helpful?

Good ✅

I am very satisfied with the way my complaint was handled.The response was professional, clear, and customer-oriented.Although my request concerned an older car, I appreciate the effort and the refund process. I will definitely recommend autoDNA to others.

Klant
Was this helpful?

Avoid, misleading.

Be very cautious when you place an order. Available data could mean a single odometer reading from 15 years ago counts as "vehicle history". Basically any tiny bit of information available will count as a tick box for the "what's available" data, this is misleading and after sales will send you a terrible scripted reply without even looking into your case. They must get it a lot. Avoid at all costs.

Richard
Was this helpful?

SCAM...

SCAM.... report shows minimal information (in my case only if car was stolen). Some informations where wrong (engine...). I did request monney back and carDNA representative refuse monney return as i did get what i was paying.

Bostjan
Was this helpful?

You pay for less data than a free service gives you

This is a total scam, the report by VIN number, which costs 24EUR shows LESS information than a free website from my country by a license plate.

Vladislav Musidze
Was this helpful?

It is scam company and services

It is scam company and services, therefore avoid it and give yourself no chance to loose your own money.Otherwise You get only disappointment and loss your money!They will also refuse to remove your personal information from their systems, even your contract with them is stated as cancelled!

Rednik Marto
Was this helpful?

It's scam

It's scam. Don't buy any reports from them.

Eric Mushtukov
Was this helpful?

The whole process took less than 5…

The whole process took less than 5 minutes. I entered the VIN, paid, and got the full car history instantly. It even showed odometer rollbacks and past damage. Highly recommended.

Sandra
Was this helpful?

AutoDna

I bought a two car inspection because they guarantee a mileage check... but they don't deliver, a big scam that I wouldn't recommend

Emir Vizlin
Was this helpful?

The absolute worst goes to you

The absolute worst goes to you. A complete scam — greetings from Lithuania

Dmitrij
Was this helpful?
Cite this page

According to TrustPlane, Autodna has a 1.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/autodna-com