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AUTOPAY

4.750 reviews
Last reviewed: Mar 10, 2026

Do you agree with AUTOPAY's TrustScore? Voice your opinion today and hear what 821 customers have already said.

autopay.comMember since Mar 2026

AUTOPAY is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed March 10, 2026.

Customer Reviews

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Lexy has been a really big help on…

Lexy has been a really big help on refinancing my vehicle she basically did everything for me all i had to do was signatures !! I finally got everything i needed and my name being the only name on the title with warranty thanks Lexy your the best :)

Melyssa Wafer
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Excellent:)

Excellent:)customer service

Maria
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I enjoyed working with Val because she…

I enjoyed working with Val because she was so helpful and personable throughout the whole process of refinancing my car loan.

Carla Getchel
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The most friendly

The most friendly, FAST, easiest process that I’ve ever been through and to save money and time on top of that….exactly how it should be and Graham at AutoPay was 5 stars!!!

Violet
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My transaction was such a breeze from…

My transaction was such a breeze from beginning to end thanks to Megan! The customer service was A+!! Highly recommended!

Shameka Mayhand
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They were fast and knowledgeable and…

They were fast and knowledgeable and helped me get a lower payment and interest rate! Great staff

Mikaela Mannia
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Overall great experience.

Overall great experience.. Josh helped out very much and was very informative, which procesd extremely easy

Chenon Strunkey
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Megan was amazing

Megan was amazing! She made refinance my car loan a really smooth and easy process. She was very attentive with my application process, which made me feel like a valued customer. I'm really grateful to have found y'all. Thank you!

Jorge Paramo
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Patrick was incredible

Patrick was patient, informative and responsive through the entire process. He explained everything very clearly and completely. I am extremely satisfied and will use AutoPay again in the future

Pete O'Donnell
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Great experience with the first time refinance!

I recently worked with Mrs. Elisa Butx for my car refinance, and I couldn't be more impressed. She is an absolute pro who knows the paperwork inside and out, making the entire process incredibly fast. Beyond her efficiency, she was remarkably patient and took the time to answer all my questions. I highly recommend her services to anyone looking for a seamless experience

HANAN ABDELAAL
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Great service despite snags

This is my first time to try and refinance a loan and the service was mostly exceptional. There was a slight hiccup in documentation so the process had to repeat the following month and there was an emergency that caused the representative to change. They both did a great job and especially at the beginning, the communication was excellent. Thank you for helping with this!

Jobe Seeberger
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I have to say

I have to say, this is my first time ever refinancing a loan and Patrick K made the transaction smooth and painless. I would definitely recommend this to my friends and family Thank you Patrick.

kelly richmond
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I knew the interest rate on my car was…

I knew the interest rate on my car was too high so I decided to refinance. Less than 24 hours after starting the process with Autopay I was offered refinancing at almost half my old rate. The paperwork process was also super easy and direct. My representative checked on me throughout the process which was appreciated. I got exactly what I wanted very quickly. Can't ask for much more than that.

Nate
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Jeff was very friendly and very helpful…

Jeff was very friendly and very helpful throughput the entire process.

Paige
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Really fast service

Really fast service. Super friendly people and they were quick to get back with me and answer all of my questions.

amanda haney
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Vehicle Refinance superb!!

First of all, my loan specialist, Megan, was absolutely perfect. Always available to communicate, answer questions, and inform me of every step on the way. Her professionalism and dedication to helping me through the process of refinancing my vehicle couldn’t have been better. The company got everything handled in record time n so painlessly it was a pleasure to deal with them. 2 👍🏻👍🏻

Deborah C..
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Scammers! Be very careful dealing with this company.

Tried to get me to sign up for an auto refinance loan that would have cost me ~$5k over the life of the loan versus what I was paying currently. My payment per month would have been reduced by $20 but the term extended by 7 months. Who in their right mind would agree to that? These guys prey on the financially illiterate and desperate. Do yourself a favor and run!

Steven Spade
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Helpful loan specialists make the process easy

My loan specialist Andrew was a helpful resource every step of the way. He stayed in contact with me through the entire process and was there to answer all my questions.

Logan
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I was very hesitant on the whole…

I was very hesitant on the whole process. But I could not be happier with the amazing support and service I received.

Kristen McLeod
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I refinanced my car with rick Titus and…

I refinanced my car with rick Titus and he was very friendly and gave me a great experience and told me what was going on every step of the way. he helped me understand everything and explained things I was unsure about. he also helped find a much better loan offer for me amd saved me alot of money. if I ever refinance again I'll be reaching out to him directly.

mal browne
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According to TrustPlane, AUTOPAY has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/autopay-com