Justin is Awesome!
Justin was very informative, very nice and answered all my questions. I am very grateful for having him answer my call and helping me. His communication skills are A1!
LATOYA LEWIS
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Balance Benefits Group
5.049 reviews
Last reviewed: Jan 13, 2026Do you agree with Balance Benefits Group's TrustScore? Voice your opinion today and hear what 51 customers have already said.
balancebenefitsgroup.comMember since Mar 2026
Balance Benefits Group is an online company. Based on 49 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed January 13, 2026.
Customer Reviews
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49 reviews
Dennis Serrano exceeded my expectations!
Dennis Serrano exceeded my expectations!
Oscar Contreras
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Attentive and extremely helpful!
Attentive and extremely helpful!
Cynthia Chavez
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Justin was very knowledgeable
Justin was very knowledgeable. He took his time to find the best plan options for my needs.
Shequira Loftin
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Review for justin
Justin did an absolutely amazing job helping me find the best insurance on the market. He was professional, patient, and truly went above and beyond to make sure I understood my options. I really appreciate how smooth and stress-free he made the entire process.Thank you so much, Justin, for your dedication and outstanding service! Highly recommend Balance Benefit Group to anyone looking for quality insurance and real support
Derrica Forte
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Very caring staff.
Very caring staff.
Clint Hall
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Justin was amazing
My experience with Justin was amazing he was friendly and extremely knowledgeable.. He didn’t rush me and he allowed me to take my time with the decision I would recommend him to anyone I actually sent my daughter his information and told her to call him
Jessica Bars
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Customer Service
Excellent customer service... Justin help me with finding a better plan and I really appreciate that type of customer support. Thank you Justin for being patient with me 🥰
Alisa Simpson
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Dennis was so friendly!!!
Dennis was so friendly! There were several times we stopped to talk and laugh while I was filling out the application as I'm not tech savvy. He was very patient and kind. He answered every question with perfect knowledge! If he didn't know something he asked someone who did! The picture of a perfect sales guy!
Andi Wagner
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Justin was very patient & professional !
Justin was very patient & professional !
Nadia Marie
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I gave This five stars because Justin H…
I gave This five stars because Justin H is an incredible representative for this company he has went above and beyond his job. You can tell that he really cares about his customers. He puts himself in their shoes and that’s what makes him awesome. He fix my issues instantly and he’s been my rep for over a year now and God could not have placed me with anyone else better than him. Justin H. I appreciate you so much and thank you for all that you do. You are truly amazing.
ambra nixon
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Very helpful and good insurance!
Very helpful and good insurance!
Janice Perrine
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Helpful and resourceful
Helpful and resourceful
Ciara Arbogast
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Yury Robles is GOATEDD
Yury Robles is the best at making sh!t happen!! Such a wonderful person working hard to make sure my insurance goes through and is taken care of properly! We were stuck behind a couple of holds but she was a great connection to be stuck alongside. Please give her a Raise :)
Isabelle Booth
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Mary was absolutely professional and…
Mary was absolutely professional and polite. Great customer service from. Hope she gets a bonus at the end of the year. Keep up the good work Mary Collins. From one call center agent to another
Daniel Takwih
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My experience was great due to the…
My experience was great due to the excellent customer service by Mrs. Latoya Taylor. She was very attentive, and offered me exactly what I requested and needed.
Busy Bee
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Easy as 1 2 3
I spoke with Justin. He made the process so smooth and easy. He answered all of my questions and got me in an affordable plan. He was great.
Felice
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Extremely helpful and definitely can…
Extremely helpful and definitely can get you any insurance you need
Jimmie Mangus
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Justin has gone above and beyond to…
Justin has gone above and beyond to assist me with all my issues. He was very prompt and efficient! Excellent customer service !
Mr. Thomas
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Good customer service !
Good customer service !
Mellanie Noe
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According to TrustPlane, Balance Benefits Group has a 5.0/5 rating based on 49 verified reviews as of March 2026. Source: trustplane.app/company/balancebenefitsgroup-com