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Blue Mount Publisher is an online company. Based on 46 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed February 20, 2026.
Blue Mount Publisher not only published my book beautifully but also provided incredible marketing service. Their promotional strategies helped increase my book visibility and sales .I trust appreciate their dedication and expertise in book marketing.
Ignoring phone calls and emailsBlue Mount Publisher continues to ignore my phone calls, chats, and emails. Once they promised a refund the second time and failed to deliver as promised they stopped responding to all communicaiton. I got through via phone twice after this but after I would not hear back from them (as promised) I would call again and would get no answer. It is clear that they are screening or blocking my calls. I guess I'll try from a different phone number tomorrow to test this and update.
From the beginning, their team demonstrated professionalism, attention to detail, and a strong commitment to quality. Every query was addressed quickly, and their guidance was invaluable at each stage of the publication .It was truly pleasure working with such a responsive and dedicated team.Thank you once again for your excellent service. I highly appreciate your support and look forward to future collaborations.
Was kinda on the fence about using a marketing service, but my one of my childhood friend recommended Blue Mount Publisher.They were super chill and made the process easy to understand.Did I become a millionaire?No, but definitely noticed more people talking about my book.
The company is not truthful. They don’t fulfill their obligations they agree to, and they keep pushing you to buy more even though they haven’t done what they originally said. Not trustworthy.
Easy to talk to
While the Bluemont team was polite and some individuals showed genuine effort, my overall experience was disappointing — especially for a Platinum Package. The editing was about 80% there, with strong attention to detail in parts, but I still had to personally re-read and correct numerous issues, even after providing clear, written instructions.Communication was inconsistent throughout. I was often given incorrect or misleading information, and several deadlines were missed without notice. I understand that delays can happen, but there was rarely any proactive communication when they did — I had to follow up repeatedly, and updates often came days later without clarity or resolution.I was also very clear from the beginning that I wanted to run pre-sales for all editions of my book. Despite confirming this multiple times, Bluemont did not set up the pre-sales in a timely manner. Only the eBook was made available, and I was later told — far into the process — that print and other editions could not be included, which significantly disrupted my launch timeline and strategy.Regarding the included marketing and website components, I was not offered the complimentary website that came with my package. Instead, I was immediately directed to a $3,000 “upgrade” with high-pressure sales tactics. The same occurred with post-marketing — rather than being provided what was included in my plan, I was pushed toward a $14,000 nine-month package.Bluemont has talented people, but my experience felt disorganized, poorly communicated, and heavily sales-driven. For the cost of a Platinum Package, I expected clarity, accountability, and delivery on the commitments made.
Alex is a very gifted artist,with his vivid and meticulous drawings,which brilliantly caught the core of the characters and the narrative,he bough my novel to life.Alex was a delight to work with.
Had an amazing experience with Nina working on my recent book, everything was taken care.
Mark Grayson, has been professional an thorough throughout the entire process and was quick to return all phone calls! I highly recommend his work!
OH! OH! I couldn’t be happier with the very special, always prompt, and supportive attention I’ve received from April Brown! I even receive a checkup phone call from April from time to time making me feel so reassured that my big Dream is coming true! And Paul Hendricks is such a skilled formatter returning my picture-filled, complicated files back to me in a beautiful format that is a pleasure to read! I’m so thrilled with my publishing team, I want to go out and celebrate that such author services actually exists! 😍🥰
The contract is under Kat J. (Aka Anita L.)Beware of Blue Mount Publishers – Scam & Breach of Contract!I paid $2,800 to Blue Mount Publishers on January 11, 2023, for a full-service book publishing package that was supposed to include writing completion, formatting, publishing, printing, and marketing. They failed to deliver on nearly every aspect of the contract. Initially, they engaged with me but repeatedly tried to upsell additional services. When I declined, they gradually stopped working on my project and eventually ceased communication altogether. I have emailed them for over a year with no response.What I Paid For But Never Received: ❌ Book completion & formatting – I had to pay another company $1,000 to finish my book. ❌ Publishing & printing – My book was never published or printed as promised. ❌ Marketing & promotional materials – No social media promotions, press releases, or author branding. ❌ Retail distribution – My book was never listed on Amazon, Barnes & Noble, or other platforms. After their complete failure to fulfill the contract, I had to self-publish the book on my own. Blue Mount Publishers ghosted me, ignored my emails, and refused to provide a refund.This Company Is a Scam! 🚨 They use a rented address to appear legitimate. 🚨 They promise premium services but don’t deliver. 🚨 They upsell aggressively and then stop working if you refuseThey ignore customer complaints and disappear. I have more emails!!!! This is just a small list!June 25, 2024 Email to Bluemount (Levi) Subject Inquiry about book revisions and marketing services. Content:frustration over lack of communication. Stated that I paid in full for book revisions, printing, and promotion. - Requested a response and an update. - Asked for a courtesy call. ---November 29, 2024Email to Charles Cooper Subject: Request for a Refund. Content: Expressed dissatisfaction. Requested a refund, indicating the project was not working out. December 9, 2024- Follow-up Email to Charles Cooper Subject: Urgent Refund Request. Content: Asked for a refund ASAP or a phone call. January 28, 2025 Email to Shane Dawson Subject:Lack of Marketing Updates. Content: Mentioned lack of communication again. Asked if any marketing was being done. January 29, 2025 Follow-up Email to Shane Dawson Subject:Checking for Updates. Content:Short message asking for any news. January 30, 2025 Second Follow-up to Shane Dawson Subject: Still No Response. Content:Sent another short message asking "Anything?" March 2, 2025 – Email to Bluemount Subject: Unfulfilled ServicesContent:Stated that marketing services, 10 author books, and promotional materials had not been received. Asked what the next steps were. March 2, 2025 - Follow-up to Charles Cooper Subject: Final Refund Request. Content: Reiterated the need for a refund or a call. Sent: 3/27/2025 3:50:38 PMFrom:BBB serving the San FranciscoSubject:This complaint has been closed without response from the business to consumer.Dear ****:complaint submitted on 3/6/2025 against Blue Mount Publisher Co. Your complaint was assigned ID 23***412.The Better Business Bureau has made two attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. EMAILED PUBLISHER per their request to email them on 4/5/25 Dear Bluemount,I'm following up regarding the $2,800 I paid on January 11, 2023, under the name Kat J. (Anita L.) for your full-service publishing package. Despite my many attempts to resolve this directly over the past year, I have received no progress updates, no delivery of the contracted services, and no communication—except your recent response to my Trustpilot review claiming you could not locate my file.To remove any confusion, I’ve attached the original contract for your reference.While I didn’t want to post a public review, months of being ignored—with no phone calls, emails, or resolution—left me no other option. I had to self-publish and cover additional costs because your company failed to deliver on your end of the agreement.I am requesting that you mail me a full refund of $2,800 by check to the following address:UpDATE: 4/5/24 Here you go!! This is how this company is a scam!! Emailed them to the complaint dept. Like they requeated, but the message bounced back as undeliverable—the email address either doesn’t exist or is unable to receive mail!This only adds to the ongoing frustration, as I’ve reached out for over a year with no resolution, no phone calls, and no email replies.
Bob, the person in the chat was very helpful and answered all my questions. He offered great customer service.The finished product after publication is extraordinary. Paper quality and cover of my book look professional. chapter headings and pagination are stellar.the book is Eye-Catching.
I found this company to be very deceptive in their advertising and it was clear to me very quickly that they weren't very interested in helping me but mostly interested in getting money from me. I told them to leave me alone and never call me again. They've called me pretty much every month since then and keep giving my contact information to the newest guy in the office along with a list of other people and they won't stop harassing me. Don't give me your contact information they'll never leave you alone no matter how many times you ask.
Kevin and Mike !!Thank You So Much!Marketing has done Wondersss!Gob job everyone.
Help was always forthcoming.
I got what I paid for.
Ughh, I was stuck with the worst writers block for MONTHS. Couldn't get past it no matter what I tried.Then Blue Mount Publisher stepped in, and it was like magic. They gave me brainstorming ideas and suddenly I was writing again. And not just random stuff.. The book ended up being really well-written and cohesive! Seriously lifesavers!!
Nina sent me a bouquet cuz I was upset, who does that? Made my day, this one's for you Nina.
Working with Blue Mount Publisher was a pleasure! David my project manager, took time to fully understand my business & goals while patiently working with me selecting an incredible theme for my new book. He provided above and beyond communication throughout the project. David did an amazing job designing my book cover.The absolute best service I've receive since starting my journey as an author. Would highly recommend their services.
According to TrustPlane, Blue Mount Publisher has a 4.1/5 rating based on 46 verified reviews as of April 2026. Source: trustplane.app/company/bluemountpublisher-com
