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Bonefish Grill

2.850 reviews
Last reviewed: Feb 22, 2026

Do you agree with Bonefish Grill's TrustScore? Voice your opinion today and hear what 78 customers have already said.

bonefishgrill.comMember since Mar 2026

Bonefish Grill is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 2.8 out of 5 stars. Last reviewed February 22, 2026.

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Bonefish Review

We came to Bonefish on Saturday February 21st. We had a fantastic meal and our server was Star, she did a great job. She was very attentive and made sure we had a very good dining experience. We will definitely be coming back 😁

Gary Dick
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Where did the food quality go?

We decided to go to Bonefish in the Villages (Florida) today. The wife was looking to enjoy your salmon.I wanted to try something different. Wife ordered the salmon with aspargus side and cole slaw. I asked about the quality of the fish taco. I ordered from the lunch menu and was told the portions were small and to try the dinner option. Results: Salmon was thin obviously from the tail, and very fatty on the down side. Aspargus was exactly like it came from the can, hardly al dente, more like mush. As for the fish taco, as I told my server, they were the worst I have ever tried. of the three, I ate just short of two. Thinking the first one was an outlier. No excuse for this, The question is where is the quality? We have been dinning rewards members for years .Looking forward to your response, but honestly don't know how you can cover this.

John D
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Fried cod was dry and coated with way…

Fried cod was dry and coated with way too much coatingVery greasy Baby potatoes dried outVERY UNAPPETIZING MEAL FOR ALMOST $28.00

Annmarie Bruno
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Ordered the shrimp and scallop scampi…

Ordered the shrimp and scallop scampi On Dec 20th 2025 in Marlton NJ.I was expecting real shrimp and scallops like 3-4 large shrimp and the same for scallops. What I received was a plate with about 20 mini shrimp the kind you get at shoprite for $4.99 a bag. Also received about 20 scallops which were under the size of a dime. You expect for a $28.95 dish you would get real shrimp and scallops, not leftovers from the Delaware river. On top of that it was so salty I couldn't enjoy it Let alone finish it. I would expect a restaurant called bonefish grill would specialize in seafood entrees. So disappointed, and then the bread--- the bread was great, but for dipping they used canola oil mixed with maybe a drop of olive oil, we asked for just olive oil and they said they don't have olive oil, they only carry the mixture with canola, what restaurant doesn't have olive oil. The waitress was not very friendly, pushed desserts while we were still eating, seemed she did not want to be there. This place is maybe in the same league as Olive Garden, at least they have Olive Oil. Also at the end of the meal they asked us to sign up for a points card to get discounts for future visits, f... your points, this place was the worst and never coming back again.....

Donald Latka
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Everything was bad too much to write…

Everything was bad too much to write .they was not even busy my friend ate her meal ,before mine came . My salad came after my meal .save your money ,don't waste your time .

Leisa Yankulov
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Why does Bonefish get so many bad…

Why does Bonefish get so many bad reviews?

Curt Bridges
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Do not buy gift cards

Probably a waste of time because they do not seem to reply to reviews, good or bad. They advertise that their gift cards never expire and never have added fees. However, last week we were in their restaurant in Wilmington NC and they did not accept the gift card I had and was told it was expired. We buy their gift cards every year to give away, but no more. I wrote to them about this and … crickets!Update, I received a call from Katie a “managing partner” weeksago. Said she was sending me somethin, and it never happened. I’m buying gift cards elsewhere this year.

John Belletti
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Fabulous service from Megan at the bar…

Fabulous service from Megan at the bar as usual

Jennifer Primus
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Best restaurant ever

They have such good food nice bathroom’s very delicious desert you can draw on the table nice decoration very fancy nice waitresses especially Nicole and all the other workers kids proof

Alarie
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This evening on my husband birthday we…

This evening on my husband birthday we went to Brooksville Fl Bonefish Restaurant and had a horrifying experience, out of bread only serve upon request, all our side dishes were rotten white/yellow broccoli, my husband ordered surf and turf the filet was a tail cut which is the junk part of the loin , and the lobster was over cooked like rubber, the female manager didn’t care at all she had cook redo the same end cut instead of preparing another center cut , the rest of our food was poor quality, and spoiled, my husband has been vomiting all night. Do Not Dine at that location. The female manager insulted our intelligence when we brought to her attention the spoiled broccoli she said that’s what al dente cook broccoli looks like . The whole dynamic of restaurant was poor . Needs new Management that knows what food is supposed to look like

Gina Cheeks
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Go somewhere else

Food was “OK” but not what we expected. It was a wine paring with 3 food courses and one dessert course. The first was quite good but was very spicy, and the second was OK but it came out at room temperature and the main course was overcooked salmon with a good topping. The service was terrible, long waits and it took more than a half hour to finally pay our bill. We will never go back to this restaurant again!

Jeff Kropp
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Went in it was a little busy lunch…

Went in it was a little busy lunch time. Only had one waiter so naturally service was slow not bad. I had the Cod Imperial worst fish I have ever eaten warning for customers don't order this. I expected fish to be flaky and delicious it was like chewing a tire not exaggerating had to cut with knife and still tasted horrible although topping was outstanding. Usually eat there once a month. Won't be back for quite a while.

Sharon Stephenson
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Palm Beach Gardens

Palm Beach Gardens location:The side house salad was next to inedible. I was able to pick out some pumpkin seeds and a couple pieces of greens, but the rest was wilted and/or rotten. Should definitely have sent it back!! Lilies chicken would have been much better with more spinach.The rest of the food and the service was good.

Lisa Smyth
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Poor service and food

I probably won't return to Bonefish in Colo. Springs. We were greeted by the host team at the door with what I would describe as aloof distain as if asking to dine in their restaurant was an inconvenience for them. Even though I could easily see over a dozen empty tables we were told we needed to stand to one side for half an hour till we could be seated. I tried to get us something from the bas while we waited and finely gave up rather than jumping down the bartender's throat. Those tables were still open when we were finally escorted to our table. We were then greeted by a pleasant young man who was our waiter who quickly brought us two quite good Margaretta's. When the food arrived the Potatoes Au Gratin and the asparagus were notably undercooked. The asparagus I could overlook but I will draw the line with crunchy potatoes. We both had a fish entree and My wife's Salmon was fine, but the Cod I ordered was, let's say was less than fresh. As a former seafood restaurant general manager with over 30 years experience I know a bad cod when I smell one. Our last experience at this restaurant about 4-5 months was similar. My wife knew I was not happy so I put on a smile for her sake and ordered another Margaretta and crunched on my cheesy potatoes. Bad form all around for Bonefish on N. Nevada in Colorado Springs.

Gary Keaton
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Amazing meal and waiter, Matt.

My husband and I went to bonefish in Cape Coral June 24th 2025. We had not been in since the new 4/1 menu. I am not a fan of the new menu and apparently, not many were, as its being revised again. Our meal, however, did not disappoint. Husband's steak was delicious - he could cut it with his fork it was so tender. My gluten free port chop was also amazing. Our waiter, Matt, made the experience amazing. We have had some good waiters but Matt went above and beyond, providing reassurance re: my food issues (many - other than gluten) and being attentive with out being intrusive. I do wish they still offered gluten free creme brulee as dessert option.

Tyra Read
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Today I ordered bang bang shrimp tacos…

Today I ordered bang bang shrimp tacos at Cape Coral restaurant, these tacos are not bang bang at all , they have some weird nasty pickles sauce on them . Nasty

Lida Pittenger
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Thank you Deztinee

Deztinee, thank you for making our dinner a wonderful time! You went above and beyond. Food was excellent! Restaurant was very clean. Highly recommend a visit if you're in the Fayetteville, NC area. Ask for Deztinee!

Jimmy Phillips
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The service was so bad we ordered…

The service was so bad we ordered drinks and took 15 minutes to get them. Ordered dinner and it took a least 35 minutes to get it. Tried to order more drinks and I had to ask waitress when we could find her about them. Had the fish and chips and not that good and not real hot I don’t think we will ever be back

Kate
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I visited Bonefish Grill in Pineville. My wife stated "Oh WOW how cute" when she saw the size of the salmon.

I visited Bonefish Grill in Pineville with my wife yesterday. Dinner was served and the first words out of my wife's mouth were "Oh WOW how cute". The glazed salmon that was traditionally served on a wooden plank came instead on a standard dinner plate. It had shrunk in size substantially and was about 2/3 of the size we were served in the past. I felt cheated. I know inflation is a problem for all restaurants and consumers, but that should be reflected in the price and not make the meal a disappointment.Will be hesitant to revisit the Bonefish Grill in the future.

Korky Hollmers
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Zenobia Wilson is an impeccable manager

Zenobia Wilson, the Manager at Bonefish Grill in Atlanta is just spectacular in customer service and creating a wonderful experience. My server was not informed that they were to handle my table so I waited 25 minutes before I had to ask someone to ask the manager to check on me. She walked out to my table WITH my server and took care of my order PERSONALLY (including bringing the meal to my table HERSELF). I felt appreciated and well taken care of. The grilled salmon, garlic mashed potatoes and broccoli were divine, just sumptuous. Perfectly cooked. A fine meal with impeccable service. I highly recommend experiencing the fantastic food and stellar service. Bravo Bonefish! Ms Wilson, cheers to you. I’ll be back!

Jeanine
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According to TrustPlane, Bonefish Grill has a 2.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/bonefishgrill-com