Great Coffee
Great coffee but yes shipping is slow!
DOSH
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Bones Coffee
4.550 reviews
Last reviewed: Nov 14, 2025Do you agree with Bones Coffee's TrustScore? Voice your opinion today and hear what 64 customers have already said.
bonescoffee.comMember since Mar 2026
Bones Coffee is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed November 14, 2025.
Customer Reviews
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50 reviews
Good coffee with lots of flavors and…
Good coffee with lots of flavors and specials.
Jonathan Itzen
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Absolutely HORRIBLE shipping!
Absolutely HORRIBLE shipping!! Order placed on Saturday, April 26th. Shipping wasn't processed until Tuesday, April 29th. The shipping I PAID FOR said 5-7 business days from when order is processed. So from Tuesday the 29th, 7 business days puts us at Tuesday May 6th. Expected delivery date is now May 9th.I live in Virginia, why did my package go from North Carolina to Kansas? Every time I've ordered from Bones Coffee, this has been the issue. I stopped buying from Bones a couple years ago for this same issue. Shame on me for thinking this would be different, but it's the same thing 2 years later. Until Bones is willing to hold their shipping company accountable for delayed deliveries, I will be looking for my coffee from other sources. I PAID for 5-7 business days, not 10+.
William Anderson
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Ordered on 7th...still not here..
I bought a new $1,000 coffee machine and am I experimenting with coffee. I live in GA. Bones is in FL. I ordered some coffee on Dec. 7th. It is the 16th and it is still not here. They use DHL for shipping??? That's crazy. DHL has to hand it off to the post office. Been sitting at some PO in GA for almost 3 days not moving.I just ordered something from Miami. Took 2 days to get to me.I will update reviews if and when I get the package. Based on what I am reading, I am going to be thoroughly disappointed and I already know that with this ungodly shipping time, this will be first and only purchase.
Barbra Perkins
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took me 3 weeks just to get my order I…
took me 3 weeks just to get my order I will never buy stuff from here again
The Joker
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Great coffee great selection
Great coffee great selection, fantastic packaging, love their emails, just all around a great company and look forward to my next order. Keep up the great work guys!
Woven Bright Dragon
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Bad customer service
I returned their items the same way they were sent to me; in brand new unopened condition but their customer service rep keeps telling me they want to issue store credit instead of giving me the full refund I am owed. They make it difficult if you want to return items. Clearly customer satisfaction is not a priority here and not a good look for their company.
Xzavier Wolfe
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Great products and fast shipping
I placed my order on a Friday and received on Monday. It came in very well packaged and customer representative kept me informed about order and shipping. Highly recommended and will definitely buy again from them as they have very interesting coffee flavors and their custom mugs are just awesome!
Edgar
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Such delicious coffee you have
Such delicious coffee you have, love the taste. It's all so yummy.Thank you Bones very much
tammy ewald
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Great flavors and delicious
Great flavors and delicious
Charla Sky
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How easy it was to shop
How easy it was to shop, and how fast it arrived
Tananda Barth
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Great taste with all your Products
Great taste with all your Products! Love the Low Acid!!Great Job Bones Coffee!
chrisy couch
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The absolute best!
The absolute best!
Chris
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No delivery update, no response, no update. Just took my money.
Bones coffee sent an email on 11/24 with tracking info that coffee got sent. However, as of 4 Dec, the shipment never left Florida. I sent an email 12/2 and called to ask about the status and to cancel if there to be further delay. Absolutely no response from Bones coffee. I have not received this type of indifferent and poor service in a long time. Bones coffee just charged my credit card on 11/23 without delivering what it had charged me for. Very dishonest and disappointing. I will never purchase from Bones coffee.
S. Lim
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I love the coffee but the shipping…
I love the coffee but the shipping sucks. Economy shipping by FedEx, you may as well walk it to Virginia because it’s the same amount of time. Use some of your most caffeinated coffee and wake up before it’s too late. Change shipping and more success will come your way. Until then I am switching back to buying bones on Amazon.
J. Bari
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Staff were friendly and efficient.
Staff were friendly and efficient.Coffee came hot and so did some food. I ordered.Nice decor inside has tables and benches outside, nice in warm weather.Water and toilet facilities.
Michael Doyle
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The coffee was coffee, not as advertised
The coffee was good coffee, and very aromatic… However, the advertisements make it seem as though the flavored coffee would not taste like actual black coffee, and said have a predominant flavor… This is false advertising as even though it is flavored coffee it very much still needs creamer for people that enjoy creamer in their coffee
Brandon Layman
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Easy Ordering from Bones Coffee
It's easy to order from Bones Coffee. The only hard part is choosing which flavors I want to try. They have so many interesting and delicious sounding coffees. I appreciate the sample packs for this reason. I have enjoyed everything I have ordered from them in the past.
Amber Gabel
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Fast easy delivery
Fast easy delivery. Great tasting coffee.
Michelle Cargle
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Products are wonderful
Products are wonderful! Coffee tastes great and mugs & tumblers are the best!
Kelli Hill
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Cite this page
According to TrustPlane, Bones Coffee has a 4.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/bonescoffee-com